- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... also be provided. Skills: call center customer service, call center operations, phone support o Eligibility requirements apply to some benefits and may depend on… more
- Robert Half Technology (Kansas City, MO)
- …industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. Your primary function will ... 2 years of experience in a Tier 1 Technical Support or Helpdesk ...in a Tier 1 Technical Support or Helpdesk role * Skilled in...technical support to clients * Experience in Tier 1 Support * Proficient… more
- Insight Global (Windsor Mill, MD)
- …65 million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the ... . Skills and Requirements - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years of experience working with laptops running… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Insight Global (Tampa, FL)
- …. Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. ... Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You… more
- Robert Half Technology (Las Vegas, NV)
- …and devices. + Act as an escalation point for Tier 1 and Tier 2 technicians, offering guidance and support as needed. + Maintain and update technical ... is seeking a highly skilled Tier 3 Helpdesk Technician to join their IT support ...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... + 1 year of Service/Help desk or customer service support experience + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... + 1 year of Service/Help desk or customer service support experience + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS… more
- Insight Global (Windsor Mill, MD)
- …* Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of the Tier ... understanding of IVR terminology and services. * Provide guidance and mentor Tier 1 Support Analysts. * Strong written and verbal communication; ability… more
- Georgia Military College (Milledgeville, GA)
- … Support Specialist reports to the Vice President of Junior College Academics and provides tier 1 helpdesk support to students to answer basic ... Learning Support Specialist Job Details Job Location Main Campus...student success and retention initiatives. Primary Responsibilities: + Resolves tier 1 student helpdesk tickets… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department...with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support… more
- Insight Global (New York, NY)
- …Global is hiring a remote helpdesk tech for a healthcare client to provide tier 1 and tier 2 remote support for internal employees. Must have ... MT Mon to Friday. Day to day will include: - Support trouble shooting technology related issues for remote and...tickets from start to finish, including escalating for additional support -Assist in creating and updating knowledge base articles… more
- CACI International (Norco, CA)
- …None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you ... Helpdesk Technician Job Category: Service Contract Act Time...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution… more
- University of Southern California (Los Angeles, CA)
- …join its Technology Support team. The Assistant Director of Athletics IT will be tasked with Helpdesk support ( Tier 1 and Tier 2 support ), ... support and troubleshooting for network printers, multi-function devices and helpdesk support . + Providing technology orientations to incoming staff. +… more
- Robert Half Technology (Houston, TX)
- …Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some ... details provided by customers * Direct unresolved issues to the next level of support personnel * Provide accurate information on IT products or services * Record… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The Tier ... support . This is the basic level of customer support . The Tier I Engineer is a...required to understand the inner workings. RESPONSIBILITIES + Aids support to the Proven IT Helpdesk which… more
- Orion Consortium (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team to ... TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach… more