- Aequor (Tampa, FL)
- …High School Diploma; preferred Bachelor's Degree. Basic understanding of ITIL Framework and IT Service Management. Excellent Customer service skills. ... Desk, you will be responsible for delivering world class IT support to Client employees and partners...support . Prior related work experience in a technical support environment, and/or Service Desk environment preferred… more
- Eisai, Inc (Exton, PA)
- …as part of Exton IT service delivery lifecycle.Ensure quality of service delivery through the generation of periodic support metrics on support ... illustrated success in developing technical talentMinimum of 5 years providing IT support in a research environment, preferable biological sciencesMinimum… more
- BioAgilytix (San Diego, CA)
- …audio-visual system support desiredSkills: Demonstrated ability to provide exceptional customer service and take ownership of problems Ability to communicate ... life-changing, life-saving therapeutics to the patients who need them.The IT Support Specialist II provides remote and... service requests tracking work activities in the IT ticketing system, engaging other support resources… more
- Insmed Incorporated (Bridgewater, NJ)
- …Foster a culture of collaboration, continuous improvement, and exceptional customer service .Provide leadership for the IT support team, including hiring, ... pushing boundaries in technology, innovation and customer service . We're a passionate, collaborative IT team...seeking a skilled and dynamic individual to lead our IT Support Services team. As Director, … more
- Merck & Co. (Rahway, NJ)
- Job DescriptionEnterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research & Development ... IT organizations to ensure alignment with Platform teams, IT architecture, IT Risk management, support...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Rahway, NJ)
- …opportunity to join our Company, as a key member of the Human Health IT team. With a digital-first mindset that informs, inspires, and engages employees globally, ... for driving the internal communication and marketing strategy for the HH IT organization, in alignment with the broader IT and Corporate… more
- Merck & Co. (Rahway, NJ)
- …Product line roadmap and ensuring the successful implementation, enhancement, and support of all Accounting to Reporting solutions.Ensures the business and ... on product roadmap, points of contact for demand management and support , priorities, status, support /operations issues.-Develops and maintains close… more
- Eisai, Inc (Nutley, NJ)
- …with high quality to dashboards, right next engagement platforms, and self- service analytics consumers. This role will work cross-functionally with data governance, ... as with third party partners including marketing agencies and IT delivery providers. Essential Functions Project/ Business Initiative Leadership:Collaborate with… more
- Novo Nordisk Inc. (West Lebanon, IN)
- … IT experience required Knowledge, Skills, and Abilities: Excellent customer service and interpersonal/communication skills Demonstrate solid knowledge on ... and hardware prior to rollout Work in collaboration with local and Global IT support to resolve and document IT services, incidents, problems, and changes… more
- Merck & Co. (Rahway, NJ)
- …with local finance teams, Business Service Centers (BSC), Divisional Financial Service (DFS) teams to provide monthly close support and guidance on ... Director - Cost of Sales & Inventory (COSI) Process Support Associate Director - Cost of Sales & Inventory...of system fixes and enhancements, partnering with information technology ( IT ) teams and othersDeveloping innovative solutions to the COSI… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …Skills, and Abilities: Excellent writing and communication skills, in English Excellent customer service skills and ability to collaborate effectively in a ... provide subject matter expertise in Computer Systems Validation, process improvement, and IT compliance service delivery management across the site. The Senior… more
- Merck & Co. (Rahway, NJ)
- …innovation.Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research and Development ... Job DescriptionOur company's Information Technology ( IT ) division partners with colleagues across the business to help serve our patients and customers around the… more
- Merck & Co. (Rahway, NJ)
- …alternative options, and rationale for the preferred solution.Assist with the prioritization of IT backlog in support of the finance business process to manage ... D emonstrable experience in contributing to design, build, and support of large scale IT solutions using...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Rahway, NJ)
- …key initiatives. Engages directly with EIT Value Team Leads to coordinate and consolidate service demand and customer support needs related to key ... (EIT) is an essential component of the current IT division that provides support to the...work effectively with all organizational levels. Strong understanding of IT service management principles, frameworks and industry… more
- Merck & Co. (Philadelphia, PA)
- …GCTO leadership for assignment of work, with appropriate upskilling and coordinated support to integrate functional expertise with ongoing functional support and ... to services within the eSSC.Accountable for ensuring connectivity with facilities, HR, IT , finance, etc. related to the eSSC Site.Establish measures to improve… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …IT leaders, vendors and colleagues focused on effective and efficient IT Service Management Encourages information sharing, team-based resolutions, and ... cloud (AWS, Azure) services & cost management principles Excellent interpersonal and customer service skills Strong working knowledge of industry best practices… more
- Eisai, Inc (Nutley, NJ)
- …customer orientation mindset and ensures customer satisfaction for service delivery.Collaborates with IT Security to ensure Eisai technology ... consistent services implementation. Additionally, you'll build stakeholder relationships, ensure cost-effective IT service delivery, collaborate with IT … more
- Merck & Co. (Rahway, NJ)
- …innovation.Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research and Development ... Job DescriptionOur company's Information Technology ( IT ) division partners with colleagues across the business to help serve our patients and customers around the… more
- Merck & Co. (North Wales, PA)
- …and Digital Validation. The Digital Validation Product Analyst will provide close support for the Digital Validation Product. In this role, you will ensure ... will play a critical role in planning, designing, and testing activities and engaging support teams for GxP products. You will also work closely with the Production … more
- Merck & Co. (North Wales, PA)
- …Product Users, Product Managers, and Technical Leads and you will be providing close support to ensure that the IT solutions are both valuable and ... adverse events. The data collected from Clinical Trials are used to support drug applications and regulatory submissions to health authorities globally.Trial Data… more
