- Hired by Matrix (Columbus, OH)
- … Desk Agent is the first point of contact for the users who call the IT Service Desk . While providing the highest level of customer service, the Service ... mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix...Desk Agent answers incoming calls, tracks all information in… more
- Toyota Boshoku America, Inc (Princeton, IN)
- …be used as an IT guide.Provide support to IT end users.Provide IT help desk support for end users as a first point of contact.Provide desktop ... of education and relevant experience. Experience: Entry to 4 years of relevant IT experience required.Experience providing IT support to a manufacturing… more
- Axelon Services Corporation (Texarkana, AR)
- …comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: . Help Desk Support : Monitor the Help Desk ... Collaborative Support : Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations,… more
- Dexian - DISYS (Des Moines, IA)
- Position: Help Desk Technician Location: Johnston, IA (onsite) Duration: 12 month contract to start Looking for an individual who will serve as primary point of ... this onsite resource via a ticket from Level 1 Support (Service Desk ) Through the ticketing system...excluding any approved leaveResource usage must adhere to Managed IT Project, MAC, and Change Management processesThe client will… more
- Dexian - DISYS (Washington, DC)
- …Steer development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in ... individual will be responsible for providing administrative, operational, and programmatic support for PMS-ES, a Government Owned - Contractor Operated (GO-CO)… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become... teams and is responsible for the ongoing production support of Commercial and R&D IT systems… more
- HHS Technology Group, Inc. (Atlanta, GA)
- …to our team's professional and personal growth and well-being. Join us! WHO WE ARE HIRING: Help Desk Support Who we need: HHS Technology Group is seeking ... of issues. Provides support for end users as well as local IT technicians. Trouble shooting error messages or improper results and assisting with providing… more
- Eisai, Inc (Nutley, NJ)
- …and oversees a combination of both on-shore & and off-shore VIP Support , Service Desk , Help Desk , Field Support , Audio/Visual Support , Print, ... implement vendor partners and device procurement.Builds and maintains a network of help desk knowledge management objects, holding respective teams accountable… more
- Rose International (Detroit, MI)
- …or equivalent certifications preferred.Minimum of three (3) years'' experience in a technical support or help desk role, preferably in an educational ... hardware peripherals setup and connectivity.Issue Resolution: Diagnose and resolve Level 1/1.5 IT support issues, ensuring a quick resolution or appropriate… more
- Capgemini Government Solutions (Mclean, VA)
- …to join our team in McLean, VA to support our government clients. The Help Desk Specialist is a multifaceted role that will be responsible for reviewing, ... responding to, and resolving IT support and service requests submitted via email, self-service, walk-in, instant message, or phone at first contact with the… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …daily coordination, routing, and resolution of ticket queues and call coordination Support the Helpdesk Manager in developing measures to improve proactive client ... daily attendance) Provide leadership to the Helpdesk Team through motivation and support Work to build the Helpdesk Team's rapport, morale, and motivation… more
- SNI Technology (Colorado Springs, CO)
- …request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level and onsite support throughout the organization. ... Title: Service Desk Tech L2 Location: Colorado - Grand Junction,...primary focus is on deploying, maintaining, and servicing Retail IT equipment. This includes actively troubleshooting and resolving escalated… more
- Propper International Sales (St. Peters, MO)
- IT Support Engineer Monday - Friday 8a-5p...hardware and software assets and Maintain accurate records of help desk activities to track user history and ... located at our headquarters office in St. Charles, MO. This experienced IT Support Engineer position comes with the opportunity to earn yearly bonuses. In… more
- Percepta (Melbourne, FL)
- IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support . As a IT Support Services Technician in ... part of a unique culture.What You'll Be Doing The IT Support Technician's role is to consistently...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- Teijin Automotive Technologies (Salisbury, NC)
- …* Setup, change, and terminate user Exchange email accounts. * As the Client Side Support troubleshoot and resolve Help Desk Tickets of Users at both ... by a growing company in North America and internationally.We are seeking an IT Support Analyst for our Salisbury, NC facility!! FULL Time, DIRECT HIRE Position… more
- Mindlance (North Quincy, MA)
- …approval for system support tickets. . Maintain a working relationship with the Help Desk team to ensure timely and accurate completion of open requests. . ... SharePoint, Jira, MS Project, Healthcare or legal. Position Title: IT Project Coordinator Location: Quincy, MA Work Mode: Onsite...reporting and status of health of the project. . Help lead and schedule kick-off meeting with the business… more
- eXcell (Tuskegee, AL)
- …Provide personal support services Build rapport and obtain problem details from help desk customers Take incoming requests for help from end ... eXcell has been staffing IT professionals at the top Fortune 100 companies...established guidelines Record, track, and write notes for the help desk problem-solving process, including decision outcomes,… more
- Galapagos Federal Systems, LLC (Aberdeen Proving Ground, MD)
- …performanceEducation / CertificationsAssociate degree or higher in a related field1-2 years in an IT / help desk role or within customer service can be ... is being sought to join the dedicated team at the Chemical Biological Center IT (Information Technology) Mission Support Center (ITMSC). In this role, you will… more
- Goodwill Southern California (Los Angeles, CA)
- …Supports, tests and repairs the Company's data and voice infrasturture. Assists in answering and logging IT Help Desk phone calls in a tact and polite manner ... The Information Technology Technician provides onsite and remote technical support to Goodwill's computer systems, network and voice infrastructure....meeting the needs of the caller. Monitors IT Help Desk work order… more
- Dexian - Signature Consultants (Del Mar, CA)
- Job Summary: Dexian is seeking a Desktop Support for an opportunity with a client located in Del Mar, CA. Responsibilities: Provides Tier 2 support for end-user ... Units, Active Directory, Messaging, Network, Engineering, Information Security, Service Desk and vendorsPerform asset inventory activities as neededAble to work… more