- Insight Global (Louisville, KY)
- …Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. ... This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and… more
- Insight Global (Houston, TX)
- …Provide general IT infrastructure, software and system support to end users through telephone, remote desktop support, printed reports and in person. Resolve ... IT related issues in a timely manner and ensuring they are properly logged in service management tools Escalate issues to the appropriate IT technical personnel in a timely manner to avoid downtime or loss of data. Manage issues to resolution within the… more
- Insight Global (Chicago, IL)
- …Skills and Requirements 3+ years of experience in desktop support or help desk roles Proficiency in Windows OS environments (Windows 10/11) ... computer systems, networks, and software. They c to end users. IT Specialists help keep technology running smoothly and securely so the business can… more