- Eisai, Inc (Exton, PA)
- …deployment, security, backup.Oversee software/patch testing and release process for lab software. Lead the Helpdesk delivery and escalation process, identify ... GMP documentation as per Exton SOPs.Partner with Infrastructure Services and IT Security for Infrastructure services such as network support, storage, … more
- Everglades Equipment Group (Wellington, FL)
- …with Internal Programming needs for various software modules. Takes direction from the IT manager, and the Lead Programmer. Software coding, and other projects ... Department: Information Technology Reports to: IT Manager & Software Solutions Supervises: None Location: Remote Position (Must reside in the state of Florida)… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …are understood and assigned properly Consistently perform daily responsibilities outlined in Helpdesk Team Lead 's Daily Checklist Work to identify client ... Tuesday, July 2, 2024 HELPDESK TECHNICIAN Helpdesk Technicians - will be working alongside Helpdesk Technicians and performing the duties of a Helpdesk … more
- CJ Logistics America (Des Plaines, IL)
- Job Details:As part of CJ's Corporate IT Department, the Service Desk Analyst provides a high level of customer service while supporting end users and customers. ... 5:30pm Pay Range: $50,000 - 55,000Responsibilities:Respond to telephone, email and helpdesk requests for technical support using Zoom and ServiceNow.Document, track,… more
- eXcell (Rancho Cordova, CA)
- eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a ... client has a brand new opportunity for a qualified Lead Technician to join their team onsite in Rancho...of requests / issue resolution Maintain documentation for all Helpdesk and end user processes and procedures Perform new… more
- Rose International (Jefferson City, MO)
- …peers. Provide training, development, and operational support to GIS users. Respond to IT Helpdesk tickets that are assigned, troubleshoot software issues, find ... and project management. Ability to plan projects and tasks Act as a team lead Respond to Helpdesk Tickets Troubleshooting Software issues find solutions and fix… more
- eXcell (Estero, FL)
- As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants ... their team onsite in Fort Lauderdale, FL. This position requires local travel.The IT Field Support Technician is primarily responsible providing end user support for… more
- Russell Tobin & Associates (San Diego, CA)
- …Client platform, to ensure a positive customer experience. Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. Provide ... Great written and verbal communication skill. Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues… more
- Motion Recruitment Partners (Birmingham, AL)
- …**Onsite** Contract $30/hr - $35/hr We have a contract to possible perm opening for IT Helpdesk /System Support Team Lead . You will assist the manager with ... Team Lead for IT System Support Birmingham,...**Responsibilities:** + Research, documentation, and advance troubleshooting + On-site IT support and onboarding related tasks and projects +… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager...direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within… more
- Envista Holdings Corporation (Sturtevant, WI)
- …clear and concise communication is necessary to avoid confusion. + Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the ... **Job Description:** The ** IT Operations Helpdesk Analyst** provides ...Self-sufficient + Enthusiastic + Team orientation (knows when to lead and when to follow) + Lives the "continuous… more
- Robert Half Technology (Las Vegas, NV)
- Description We are seeking an experienced Helpdesk Manager to lead our client's IT support team, with a focus on managing and supporting hospitality and ... including installation, configuration, and troubleshooting. + Strong understanding of IT service management and helpdesk operations. Technology Doesn't… more
- Holtec International (Camden, NJ)
- …and reporting operational metrics, accomplishments, and priorities for weekly meetings with IT Manager. + Managing Helpdesk Support Team + Managing Hardware ... HSI Helpdesk Manager Description: HSI is excited about our...strategic projects, providing technical solutions, and working with the IT manager to support one of the entities that… more
- Cayuse Holdings (Andrews AFB, MD)
- …client missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Support Section Lead will provide daily support to local and ... presented daily. Non accomplished tickets shall be tracked and reported by the Client Systems Lead to the Director of IT Operations and the program manager. Open… more
- Chenega Corporation (Stafford, VA)
- **Req ID:** 32552 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA / Remote** Are you ready to enhance your skills and build your career in a rapidly evolving ... through the implementation of business process redesign and information technology ( IT ) modernization to include data analytics and cloud computing. We offer… more
- Cayuse Holdings (Andrews AFB, MD)
- …presented daily. Non accomplished tickets shall be tracked and reported by the Client Systems Lead to the Director of IT Operations and the program manager. Open ... through the delivery of quality outcomes. **Primary Focus** The Helpdesk Technician will support end users for the ANGRC... Technician will support end users for the ANGRC IT Help Desk Support Services. All duties and responsibilities… more
- Meta (New York, NY)
- …content delivery models, site search, and as applicable to the analytics data layer 6. Lead IT Helpdesk taxonomy committee & generate taxonomy changes 7. ... management. This role will be expected to advise and lead the planning and design / build of taxonomies,...ontologies, and content indexing, tagging, and management for Meta's IT Helpdesk content. Responsibilities include the creation… more
- Lockheed Martin (Schriever AFB, CO)
- …comply with all appropriate security policies \- All other tasks as assigned by the IT site lead or IT manager Secondary Responsibilities \- Create, deploy, ... *Understanding of configuration managed Platform\-as\-a\-Service \(PaaS\)\. *Understanding of what IT 's role is in Continuous Integration and Delivery \(CI/CD\) and… more
- Danaher Corporation (Torrance, CA)
- …and reviews the work of assigned staff performing a variety of work activities within helpdesk + Lead Helpdesk team to troubleshoot and resolve Level 1 ... IT team environment? We are currently seeking a IT Service Desk Lead /Supervisor who will supervise...Monitor day-to-day analyst input within ticket system and present helpdesk KPI's to leadership + Plans, prioritizes, assigns, supervises… more
