- TEKsystems (Glendale, AZ)
- …in Spanish. This role is also onsite in Glendale 5 days a week. Reporting to the IT Helpdesk Manager , you will be providing Level 1/2 IT Services ... ticket, including resolution verification. You will collaborate with other IT Groups, using child tickets and tasks to coordinate...the incident. Outside of your primary duties as a Helpdesk agent, you will also be involved in projects… more
- Holtec International (Camden, NJ)
- …Gathering and reporting operational metrics, accomplishments, and priorities for weekly meetings with IT Manager . + Managing Helpdesk Support Team + Managing ... HSI Helpdesk Manager Description: HSI is excited...HSI Helpdesk Manager Description: HSI is excited about our continued...strategic projects, providing technical solutions, and working with the IT manager to support one of the… more
- United Petroleum Transports (Oklahoma City, OK)
- …Office, Oklahoma City Reports To : Vice President of IT FLSA: Exempt Overview The IT Helpdesk and Operations Manager plays a pivotal role in ensuring the ... IT Operations Manager Job Details Job...is responsible for overseeing the daily operations of the IT helpdesk , managing a team of ...overseeing the daily operations of the IT helpdesk , managing a team of IT support… more
- University of Colorado (Colorado Springs, CO)
- …years of full-time equivalent experience in a professional technical capacity (ex. IT Professional, Helpdesk Manager ). **Preferred Qualifications** + ... IT Program Manager - 34446 University Staff **Description** ** IT Program Manager ** **College of Business** **Elevate Your Career at UCCS: Innovate,… more
- New York State Civil Service (New York, NY)
- …be possible based on specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring ... No Agency Empire State Development, NYS Title Help Desk Manager Occupational Category Other Professional Careers Salary Grade NS...the Director in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff… more
- Tutor Perini (Henderson, NV)
- ** IT Helpdesk Lead** Office or Project Location **Henderson, NV** Company **Tutor Perini Corporation** Job Code **2405** Tutor Perini Corporation is seeking a ... Tutor Perini is seeking a highly skilled and motivated IT Helpdesk Lead to guide our ...IT Service Management (ITSM) tools, preferably Ivanti Service Manager , including incident, service request, and knowledge management. +… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- Robert Half Technology (Las Vegas, NV)
- Description We are seeking an experienced Helpdesk Manager to lead our client's IT support team, with a focus on managing and supporting hospitality and ... or a related field. + Proven experience as a Helpdesk Manager or in a similar leadership...including installation, configuration, and troubleshooting. + Strong understanding of IT service management and helpdesk operations. Technology… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager ...direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within… more
- Envista Holdings Corporation (Sturtevant, WI)
- …clear and concise communication is necessary to avoid confusion. + Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the ... **Job Description:** The ** IT Operations Helpdesk Analyst** provides ...and repairs. + Provides updates, status, completion information to manager , problem request tracking system, and/or users, via e-mail,… more
- EMCOR Group (Baltimore, MD)
- **Description** **Job Title: IT Helpdesk Intern (On-Site)** **Location: Baltimore, MD 21227** **Reports to: IT Manager ** **FLSA Status: Part-Time / ... and research laboratories. **SUMMARY:** We are seeking a motivated IT Helpdesk Intern to join our team...support tasks. + Perform other duties as assigned by IT Manager **CHARACTERISTICS AND SKILLS** The successful… more
- Elevance Health (Plano, TX)
- **Information Technology Helpdesk Technician** **Be Part of an Extraordinary Team** A proud member of the Elevance Health family of companies, Paragon Healthcare ... **Build the Possibilities. Make an Extraordinary Impact.** The **Information Technology Helpdesk Technician** is responsible for receiving all telephone or automated… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Helpdesk Technician Department: Information Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non-Exempt Starting Rate: $20.28 per hour ... SLAs to manage end-user expectations. + Assists with Operations Manager , and Applications Manager special projects. + Participates in the shared services program… more
- ManpowerGroup (Norfolk, VA)
- …**Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required Security Clearance: Yes(NATO ... NCIA Point of Contact or the Cloud Ops Operations Manager , the following activities will be supported: **1) End-User...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- Cayuse Holdings (Andrews AFB, MD)
- …shall be tracked and reported by the Client Systems Lead to the Director of IT Operations and the program manager . Open VIP tickets shall be reported daily ... through the delivery of quality outcomes. **Primary Focus** The Helpdesk Technician will support end users for the ANGRC... Technician will support end users for the ANGRC IT Help Desk Support Services. All duties and responsibilities… more
- Cayuse Holdings (Andrews AFB, MD)
- …shall be tracked and reported by the Client Systems Lead to the Director of IT Operations and the program manager . Open VIP tickets shall be reported daily ... missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Support Section Lead will provide daily support to local and remote users… more
- Insight Global (Windsor Mill, MD)
- …volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager . * Follow defined CCaaS Standard Operating Procedures (SOPs) for ... support services to customers. * 2 years of experience using an IT Service Manager application for logging tickets and requests * Excellent communication and… more
- Lockheed Martin (Schriever AFB, CO)
- …comply with all appropriate security policies \- All other tasks as assigned by the IT site lead or IT manager Secondary Responsibilities \- Create, deploy, ... *Understanding of configuration managed Platform\-as\-a\-Service \(PaaS\)\. *Understanding of what IT 's role is in Continuous Integration and Delivery \(CI/CD\) and… more
- CGI Technologies and Solutions, Inc. (Kittery, ME)
- …support structure. The Computer Support Specialist will be responsible for supporting the IT Manager through helpdesk support at various levels but, ... on respective first day of employment for onboarding and IT equipment/procedure acclimation. * Provide reassurance to end users...* US Citizenship is required. * Clearance - Secret ( IT -II) Required. Desired Skills: * Ability to report metrics… more
- Path Construction (Arlington Heights, IL)
- Path Construction is seeking a qualified IT Manager to join our organization in Arlington Heights, IL. We are a rapidly growing general contractor headquartered ... Scottsdale, AZ and Charlotte, NC with projects throughout the United States. The IT Manager will manage staff onboarding and offboarding processes, equipment… more