- Merck & Co. (Rahway, NJ)
- …wherever possible for enhancements, testing and any issues during close. Knowledge of ITIL ( Incident , problem management , Change management ) Assist the ... Making, Deliverables Management , Facilitate Training Sessions, Functional Expertise, Incident Management , Intellectual Curiosity, IT Infrastructure … more
- Aequor (Joplin, MO)
- …understanding of business processes, acting with urgency and empathy to resolve issues. Problem management and Incident resolution - provides timely response ... undertakes various project work to plan, track and communicate IT changes. Vendor Management - works with...with minimum business impact. Desktop Support - undertakes desktop problem management and resolution - 2nd &… more
- NY CREATES (Albany, NY)
- …security controls, responding to security events, and working closely with Information Technology ( IT ) to ensure system resources are patched and up to date. With ... their extensive technical background and comprehensive knowledge of IT systems and networks, the Cybersecurity Analyst will recognize and investigate the… more
- Montana State University (Bozeman, MT)
- …materials required to complete projects and tasks. a€ cents Ability to follow standard incident management , problem management , change management , ... Title: Net Sys/Comm Analyst III Brief Position Overview As members of the MSU IT community, analysts participate in and support IT efforts, projects, and… more
- The Computer Merchant, LTD. (Reston, VA)
- …protection). * Monitor for compliance with security standards such as NIST Risk Management Framework (RMF), * Collaborate with IT and Engineering teams to ... Splunk, CrowdStrike, Nessus Security Center, BigFix, Wireshark, etc. * Knowledge of incident response processes and procedures * Knowledge of security frameworks and… more
- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- BorgWarner Inc. (Arden, NC)
- …outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident / problem management + Change management + Service Level ... services while aligning with the regional leads to ensure consistency + Builds IT service relationship with customers and site management + Ensure quality… more
- BorgWarner Inc. (Suarez, PR)
- …operational opportunities + Drives ITIL framework throughout IT organization including Incident , problem management , change management , service level ... The IT Technician Lead is primarily responsible for overall...management , financial management , develops local site IT process and standards and ensure that they meet… more
- Oracle (Dover, DE)
- …**Experience:** * 8+ years in healthcare IT with a focus on incident / problem management . * Proven expertise in Cerner Millennium architecture, workflows, ... cross-functional teams during high-stress situations. * **Certifications (preferred):** * ITIL ( Incident / Problem Management modules), or other relevant… more
- Capital One (Richmond, VA)
- …in the areas of data platforms, end user support, IT incident Management , change management , problem management , knowledge management , ... IT leader, with a detailed understanding of IT Service management principles. Manages teams providing...years of experience defining, implementing, and leveraging process (change, incident , problem ) management functions. **_At… more
- Hyundai Autoever America (Savannah, GA)
- …in the day-to-day management of IT infrastructure, ensuring effective incident management , problem resolution, and service improvement. + Strategic ... hardware, software, network resources, and services required for the existence, operation, and management of an enterprise IT environment. With a strong focus on… more
- Iron Mountain (Tampa, FL)
- …Deep understanding of IT service delivery principles and demonstrated experience in Incident Management , Problem Management , and Change Management ... turnaround time, and apply best practices in IT service delivery, Incident , Problem , and Change Management . **What You'll Bring** **The ideal candidate… more
- Iron Mountain (Austin, TX)
- …Deep understanding of IT service delivery principles and demonstrated experience in Incident Management , Problem Management , and Change Management ... turnaround time, and apply best practices in IT service delivery, Incident , Problem , and Change Management . **What You'll Bring** The ideal candidate… more
- Arizona Public Service (Phoenix, AZ)
- …Management and IT Disaster Recovery teams to align IT incident response with APS's broader emergency management strategy. This is a unique opportunity ... Consultant, you'll play a key role in shaping the IT Service Management (ITSM) framework for APS-leading...and standardize ITIL processes for Major Incident , Incident , and Problem Management . +… more
- Truist (Richmond, VA)
- …windows, queue prefetch/backpressure). * Partner with Elite Engineers: Work with Problem / Incident Management , SRE/Platform, Network/Security/PKI, and Vendor ... Technology Detectives Do you have a passion for turning incident and problem data into clear themes...to seven years of strategic planning experience in an IT environment for the financial services sector 2. Advanced… more
- PNC (AZ)
- …Thinking, Contingency and Disaster Recovery, Decision Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management ... STEM OPT for this position. **Job Description** + Develops, implements and manages the incident and problem management program, staff and operations. +… more
- Travelers Insurance Company (St. Paul, MN)
- …We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident , Problem , and Change Management . The ideal candidate will ... deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management , root cause analysis and driving other groups to… more
- SHI (Somerset, NJ)
- …operational support for IT priorities and initiatives. + Assist with project management and coordination of IT setup/ AV needs for onsite presentations and ... and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach… more
- GovCIO (Alexandria, VA)
- …like encryption and access controls + Familiarity with ITIL/ IT operations and incident management . + Problem -solving mindset with the ability to manage ... highly preferred + Demonstrated ability to manage daily operations, including incident resolution, change management , and performance monitoring. + Expertise… more
- Capital One (Mclean, VA)
- …including, but not limited to, end user support, IT incident Management , change management , problem management , knowledge management , ... + At least 1 year of experience in managing IT projects or operations teams + At least 1...years of experience defining, implementing, and leveraging process (change, incident , problem ) management functions +… more
