- Beth Israel Lahey Health (Charlestown, MA)
- …preferred. 3-5 years related work experience required in 3 plus years of Service Desk /Field/ IT Support experience supporting a large enterprise of ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...designated technologies. Diagnose and resolve moderately difficult to complex desktop and peripherals related to interoperability, OS security issues,… more
- Northrop Grumman (Oklahoma City, OK)
- …(ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk , Desktop , Network, Telecommunications, Data Center, ... to remediate classified or unclassified data spillage incidents. Coordinates with users, service desk , server administrators, network engineers, and customer and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Certification & Registration: N/A Experience: 5-8 years related work experience required Service Desk /Field/ IT Support experience supporting a large ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...system access, passwords, and authentication. 4. Accurately responds to desktop issues related to profiles, group policies, and local… more
- NBC Universal (Needham, MA)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... execution across platforms Works with all facets of the duopoly including production, IT , engineering and newsroom to ensure smooth and seamless show productions and… more
- Insight Global (Wood Dale, IL)
- Job Description An employer in Wood Dale, IL is looking for a IT Service Desk / Desktop Engineer to join their team. This person will be the first point of ... Skills and Requirements 5+ years of Service Desk experience Strong understanding of IT hardware, software,… more
- Insight Global (San Leandro, CA)
- …Skills and Requirements Must-Haves * 5+ years in Help Desk / Desktop Support roles. * Expertise in Windows, Active ... responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise in Windows… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...Required Experience: 2+ years of experience working in a service desk or customer service … more
- Terracon (Olathe, KS)
- …and Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + ... Open and/or close work orders (via IT Service Desk software) on...the level used in the corporation as well as desktop and laptop hardware. + Experience with Microsoft Office… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support...of relevant experience may include the following: + Providing desktop support and service desk ... Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support personnel...SharePoint. + Utilizing remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM)… more
- Zones LLC (Boston, MA)
- …to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level ... IT Help Desk Technician Staffing Boston,...working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for...for IT support as part of a Service Desk operation + Ensure all time… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Hawaii Pacific Health (Honolulu, HI)
- …needs of Hawai'i Pacific Health's numerous facilities and administrative offices. Our Service Desk team is responsible for providing first-level user and ... caller support relating to information systems. As the Service Desk Technician, you will deliver essential support to our Information Technology ( IT )… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- …devices, and related technology by responding to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a ... least 2-4 years of experience handling a high volume of calls in an IT Service Desk environment + Strong written communication skills for effective email… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident… more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up to ... Desktop Analyst, you will be part of the IT support department supporting end-users and ensuring smooth ...and remote support tools. + Excellent communication and customer service skills, with the ability to manage multiple tasks… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …on respect, opportunity, and pride in service . Position Summary This position provides IT desktop support to both local and remote users in an efficient and ... users + Ensure proper recording, documentation, and closure for IT support tickets + Install, configure, secure new computers...with a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist (Help Desk ) Location VA -...+ Responsible for daily shift related tasks and reports, updating service tickets in the IT service ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Support Specialist (Help Desk ) to support our government customer… more
- Care Initiatives (West Des Moines, IA)
- Care Initiatives is seeking an IT Help Desk Technician to join our team! As the largest single operator of quality nursing homes in Iowa, Care Initiatives has ... support at every stage of the healthcare journey. The IT Help Desk Technician is a full-time...a great entry-level opportunity for someone with exceptional customer service & communication skills. Our IT &… more
- State of Minnesota (St. Paul, MN)
- …**:** Position requires a minimum of two (2) years of phone or remote customer IT Service Desk experience. Experience must include: + User Permissions and ... Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...scope. This includes access issues, state provided laptop and desktop computers and associated peripherals and software, Microsoft Office,… more
