- Reed Smith LLP (Los Angeles, CA)
- …Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst , programmer, supervisor, or ... with vendors and internal teams to ensure timely resolution and high-quality service delivery. Job Duties and Responsibilities Provide support for various hardware,… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is responsible for ensuring reliable computer operations that allow end users to effectively carry out business tasks. ... hardware, software, networking, telecom, MDM/MAM, and business applications. + Solid understanding of IT Service Desk functions and related best practices. +… more
- Robert Half Technology (Golden Valley, MN)
- Description IT Service Desk Analyst Location: Minnetonka, MN Schedule: Tuesday - Thursday, 8am-4pm (22.5hr/wk) Ready to launch your IT career in a ... across the enterprise, helping them stay productive and connected. What You'll Do: As an IT Service Desk Analyst , you'll be the go-to expert for Level 1… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If ... Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional… more
- Signature Healthcare (Louisville, KY)
- …industry. Overview Find The Path for Your Career That Starts with Purpose at Signature! The IT Service Desk Analyst will be responsible for providing ... + Monitor and identify any trends or irregular activities on incidents logged with the IT Service Desk that could relate to potential IT issues and… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...Required Experience: 2+ years of experience working in a service desk or customer service … more
- TEKsystems (Nashville, TN)
- …a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will work directly with our highly ... Service Provider(MSP) Experience The Service Desk Analysts role within our IT Infrastructure...to develop quality solutions to meet client requirement. The Service Desk Analyst consultant provides… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or ... IT Help Desk Technician Staffing Boston,...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- CACI International (Forest Heights, MD)
- …* * * **The Opportunity:** CACI is seeking a Service Desk Analyst - Mid to support an existing IT Service Desk team. As a Service Desk ... Service Desk Analyst - Mid Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular… more
- City of New York (New York, NY)
- …technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...of customer service to OMB staff. The analyst will contribute to improving IT operations… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our ... Design and implement automated IT processes, notifications, approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume,… more
- BAE Systems (Washington, DC)
- … IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide...years of experience in IT support, help desk , or service desk roles,… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **-...of two (2) years of phone or remote customer IT Service Desk experience. Experience ... Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...the Minnesota IT (MNIT) organization, the Enterprise Service Desk (ESD) End User Support (EUS)… more
- CACI International (Forest Heights, MD)
- …* * **The Opportunity:** CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a Senior Service ... Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support, IT End User Support, IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... Our work depends on a **Help Desk Analyst Tier 2** joining our IT Technology...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts ... and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will...large cross-section of engagements and projects that develop your IT career. You will use your strong analytical skills… more
- CAI (Little Rock, AR)
- Service Desk Analyst **Req number:** R6764 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- CAI (Jackson, MS)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- GKN Aerospace (Muncie, IN)
- …where you can take your career. Job Summary The Service Desk Analyst is a...working as part of a 1st and 2nd line IT Service Desk support team ... all levels of the business within agreed SLAs. The Service Desk Analyst is customer...but is not limited to ensuring all requests for IT service and incidents are logged, categorised,… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
