- Eisai, Inc (Nutley, NJ)
- …Help Desk , Field Support, Audio/Visual Support, Print, Mobility, ITSM ( IT service management), CMDB (configuration management database), and Desktop ... End User Services is responsible for the end user service delivery for all departments (commercial, R&D,...and device procurement.Builds and maintains a network of help desk knowledge management objects, holding respective teams accountable to… more
- HHS Technology Group, Inc. (Atlanta, GA)
- …incident documentation and resolution. Preferred Requirements: Experience with ZoHo ManageEngine Service Desk . Experience with Intune. Proven ability to actively ... day. HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions...and well-being. Join us! WHO WE ARE HIRING: Help Desk Support Who we need: HHS Technology Group is… more
- EDI Staffing (New York, NY)
- …(SDM) is responsible for leading the Service Desk team in the delivery of exceptional IT support services to our clients. The SDM ensures that our ... 3-5 years of help desk / service desk management experience with an established IT ...Desk SOPs and operating procedures to ensure consistent service delivery Monitor, detect and propose solutions… more
- Altec Industries , Inc. (Duluth, MN)
- …provisioning Coordinate and communicate with other IS groups such as security, support desk , application delivery , etc. to deliver value to the business through ... sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place...Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty… more
- Dexian - DISYS (Colorado Springs, CO)
- …leading technicians and/or administrators.Desktop Technician has advanced understanding of service delivery framework.LOCATION: This is a fulltime/onsite ... equipment installations.Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates...years' experience in supporting enterprise level PC's as an IT Desktop ( Desk -Side) or Help Desk… more
- Dexian - Signature Consultants (Charlotte, NC)
- …of experience with hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk , and others) and supporting 3rd party add-ons (Structure, ... ensure consistent performanceTroubleshoot and fix technical issuesAssist in the delivery management processes and enforcementProvide scheduled and ad-hoc demos and… more
- Front Porch Communities and Services (Glendale, CA)
- …the smooth IT operation daily around the clock; and 2) achieving IT service excellence and customer satisfaction for all internal and external customers ... service management tools to streamline workflows and optimize service delivery . Identify opportunities for process improvement...Technical: * Robust experience in leading and managing an IT support services team, including help desk … more
- Abbtech Professional Resources (New York, NY)
- …support for the deskside incident management process and routine installation of IT computer and telephone equipment. Additionally, in this position you will: ... repairs, maintenance, and resolution of technical problems with deskside IT equipment, including laptops, desktops, telephones, printers, scanners, and other… more
- Abbtech Professional Resources (Newark, NJ)
- …facilitate go/no-go decisions. Facilitate OCM activities across the support organizations in the service desk and tech support as well as communicating to ... Project Manager Are you interested in improving and shaping the delivery of IT projects industry? We're seeking a Desktop Engineering Project Manager to… more
- eXcell (Andover, MA)
- …innovation and efficiency in SaaS operations.The Director will have responsibility for the IT Service Desk , change management, cloud provisioning and FinOps, ... eXcell has been staffing IT professionals at the top Fortune 100 companies...Duties and Responsibilities: Lead and manage the 24x7 Global Service Desk providing local and remote services… more
- MultiPlan (Atlanta, GA)
- …environment.* Constructively present testing results and propose adjustments that will improve service delivery to our clients and strengthen our ongoing ... responsible for the electronic setup, testing and go-live of IT projects that involve Client Claims Processing. These claims...and resolve escalated EDI issues called into the Multiplan Service Desk .* Independently build and manage the… more
- US Tech Solutions, Inc. (Bristol, CT)
- …are entry level type roles and are not heavily technical. Basic entry level support desk experience. Straight out of college type people with up to 1 year of ... internal stakeholders. With a technical background in streaming media, IT , software, media technology, or production support, their primary responsibility… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! **Job Description** The ** IT Service Desk Analyst** is part of the Global Service ... walk-up service support. The primary role of the IT Service Desk Analyst is to ensure prompt service delivery to end users through the monitoring… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- MetLife (Greenville, SC)
- …to identify opportunities for process improvements and automation including HR Service Delivery , IT Service Desk , Customer Support, Facilities, etc ... status updates to business stakeholders, management. * Review, manage support incidents, service requests and overall help desk activities. Key Relationships: *… more
- KPMG (Columbus, OH)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 72 **Function:** ... KPMG is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part… more
- College of Western Idaho (Nampa, ID)
- Supervisor, IT Help Desk Nampa - Staff Apply now ... of the way. VisitWhy CWI (https://cwi.edu/why-cwi) to learn more. Position Summary: The IT Help Desk Supervisor is responsible for overseeing the daily… more
- TEKsystems (Fond Du Lac, WI)
- …objectives, in collaboration with Human Resources. b. Mentor IT Interns and less experienced Service Desk Reps. c. Cross train with and backup other IT ... Description: 1. Service Desk Support a.Under general supervision,...with customers after tasks are completed to ensure the service delivery results met their expectations. h.Conduct… more
- Tri-City Electric (Davenport, IA)
- IT Service Desk Tier 2...with other IT departments to ensure seamless service delivery . Participate in cross-functional projects as needed. ... Davenport IA Tri-City Electric Co. is currently seeking an experienced and customer-focused IT Service Desk Tier 2 Technician to join our dynamic team. As a… more
- Bentley Systems (Exton, PA)
- …for establishing and communicating a consistent strategic direction and enforcing the IT policies. **Responsibilities:** Service Desk + Receive and ... ** IT Help Desk Specialist I** **Location:**...measures. + Provide real-time and scheduled coaching of global Service Desk staff to increase consistency and… more
