- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** ... CompTIA A+, Network+, or Microsoft certifications optional. **Experience:** 3-5+ years of IT service desk or desktop support experience *Applicants must be… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- ERP International (New York, NY)
- …and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile devices. + Work ... is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
- REI (Seattle, WA)
- …effort with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements. ... and to anticipate future needs. + Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem… more
- BXP (Boston, MA)
- …with external vendors. Reporting Structure: This position reports directly to the Manager , Regional IT Services, who provides supervision and guidance, and ... Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate… more
- Indorama Ventures (Pasadena, TX)
- …Moderate decision-making:** - The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support to ensure ... all. **What we're looking for:** The technician provides daily IT onsite support for offices and production facilities in...center agents, functioning as an essential component of the Service Desk to facilitate effective communication and… more
- Rady Children's Hospital San Diego (San Diego, CA)
- …for three functions: Network Operations Center (NOC) functions, Data Center operations, and after-hours Service Desk support. The COA role is a great fit for ... care of the kids. KEY NOC, DATA CENTER, AND SERVICE DESK RESPONSIBILITIES COAs remotely and physically...remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool… more
- FREEMAN (Lanham, MD)
- …permissions - Manage and Support company assigned mobile devices - Support showsite and service desk deployments and assist with setup and breakdown as needed - ... and events that drive audiences to action. The integrated full- service solutions leverage a 97-year legacy in event management...strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous… more
- Home Depot (Harahan, LA)
- …learn to oversee the smooth operation of several key areas, including the Customer Service Desk , Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the ... **Position Purpose:** Operations Assistant Store Manager in Training (OASM- IT ) will gain...various aspects of the store, including associates, sales, customer service , safety standards, product availability, store presentation, and overall… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors ... individuals with strong passion for what we do and our commitment to quality service . Summary The Business Information Services Manager works as a full-time… more
- US Physical Therapy (Garden City, NY)
- …functions and general office duties for assigned Metro Clinics. Ensure the front desk and aides are staffed appropriately to support assigned clinics. Train and ... Point of contact for all clinic complaints, issues, customer service line items "Face" of the clinic support team,...all assigned office locations- staff, directors, therapists, aides, front desk , etc. Weekly visits and touchbases for 10+ clinics… more
- Towne Park (Springfield, MO)
- …visible hazards and/or broken equipment from immediate environment and reports to Guest Service Captain or Account Manager as appropriate. + Assists with keeping ... including all surrounding areas of office, work area and desk . **_Safety and Risk Management_** + Follows site specific...all accidents and incidents observed on shift to Guest Service Captain or Account Manager immediately. +… more
- Towne Park (Anaheim, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... not eligible for benefits outlined above. SUMMARY The Hospitality Service Ambassador is multi- service role supporting primarily...resort guest services (pool, beach, golf), lobby and front desk , VIP club and restaurant (non F&B) based on… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Work collaboratively with the Network Manager , Network Engineers, 3rd party Network Service Providers, Service Desk , and JMD customer components to ... Day to day tasks include: - Handle Tier 1/2 Service Desk escalations through tickets, phone, or...to coordinate and get cooperation from multiple areas within IT to accomplish assignments - Ability to work well… more
- Oregon State University (Bend, OR)
- …position dynamic and interesting. ThisInformation Technology Consultantposition reports to the OSU -Cascades IT Manager and functions as a member of the UIT ... Service Desk within the Business Architecture unit...computer technology at Oregon State University. Why OSU -Cascades IT ? We are the tier 2 hands-on support for… more
- Hawaiian Electric (Honolulu, HI)
- …Vendor Invoice Management, OpenText Document Management, Treasury, UIPlanner Budgeting, PowerPlant, Service and Asset Manager Mobile Application & Field ... budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, troubleshoots, documents, and… more
- Prysmian (Highland Heights, KY)
- …applications, taking responsibility for issues and errors resolution. + Can act as an IT Project Manager or Business Analyst whenever the application is used for ... initiatives. They work closely with the business and global IT to determine current and future needs and work...+ Extended periods of sitting or standing at a desk or workstation. + Repetitive tasks such as typing,… more
- Commvault (Washington, DC)
- …in IT infrastructure; SaaS Experience Preferred **Meet the Hiring Manager :** Grant Wagner - Senior Director, Sales **You'll love working here because:** ... history of success in selling complex software platforms (vs. IT component or narrow focused tools) and should have...+ Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account… more
