- City of College Station (College Station, TX)
- IT Service Desk Representative Print (https://www.governmentjobs.com/careers/cstx/jobs/newprint/4878607) Apply IT Service Desk ... TX Job Type Full Time Job Number 2502387 Department IT Department Opening Date 03/20/2025 Closing Date 4/25/2025 11:59...require hands-on desktop assistance. Principal Duties + Field incoming service desk incidents and requests, and provide… more
- Koniag Government Services (Vienna, VA)
- …validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... holidays, three weeks paid time off, and more. The service desk representative is responsible... team. **Position Overview:** + Providing answers to general IT -related questions. + Managing the customer's ticketing queue. +… more
- City of New York (New York, NY)
- …The Financial Information Service Agency (FISA) is recruiting a Customer Info Representative L1 Help Desk Representative for the Citywide User Support ... Division. Under general direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary Analyze, evaluate, and diagnose technical problems involving Tisch IT Service Desk technology services and support; assess complexity, ... with system and endpoint administrators to report issues and bugs identified by service desk staff in an educational environment. Required Skills, Knowledge and… more
- Avera (Sioux Falls, SD)
- …world class customer service for users needing technical support and guidance. The IT Service Desk Analyst has a passion for technology, is ... This position serves as a contact to ensure that IT issues are resolved in a timely and efficient...specific time frame to provide a defined level of service and availability to the customer. + Identifies and… more
- TekSynap (Silver Spring, MD)
- …(currently v4) + Knowledge of industry accepted standards and best practices related to IT Service Desk operations + ITIL 4 Foundation Certification ... foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer service… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- SMBC (New York, NY)
- …**Overview** The CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful ... all levels across the company. **Tasks** + Monitors open Service Now ticket queues to ensure that all calls...Core networking concepts (DNS, DHCP, etc.) + Excellent customer service skills. + Excellent verbal and written communication skills.… more
- Banner Health (Scottsdale, AZ)
- …efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies ... in-person conversations. Optimizes patient flow by using effective customer service /communication skills by communicating to internal and external customers, care… more
- NuAxis Innovations (Kansas City, MO)
- …ITILv4 Foundations + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least 2 years of current ... **Tier II Service Desk Specialist** Location **Kansas City,...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- TekSynap (Washington, DC)
- …& Qualifications** **RESPONSIBILITIES** + **Incident Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly ... cloud technologies. + Previousexperience managing incident response teams or handling major IT incidents. **Overview** We are seeking aHelp Desk Incident… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …completion; Bachelor's Degree preferred or equivalent relevant experience + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus ... + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Sage Hospitality Group (Portland, OR)
- …other hotel departments. Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to ... us?** **The AC Portland Downtown** are seeking a **Front Desk Manager** to join our team in serving guests...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- CACI International (Doral, FL)
- Service Desk Associate Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of ... * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM,...troubleshooting, assess where the organization stands as far as IT system performance/efficiency, and offers recommendations on how to… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... enterprise network. **What will you do as a Help Desk Support Representative ?** You will serve as...including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years… more
- Sage Hospitality Group (Pittsburgh, PA)
- …other hotel departments. Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to ... pride in our communities. We set new standards in hospitality. **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk … more
- TekSynap (Fort Belvoir, VA)
- …reviews + Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self- service actions (currently using ... & Qualifications** **RESPONSIBILITIES** + Lead team of 20 Technical IT and Asset Management Specialists in the execution of...or equivalent experience preferred **Overview** We are seeking a Service Desk Manager to provide technical support… more