- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk & End User Support Location: King...States. Position Summary The Director of IT Service Desk & End User Support ... users across UGI's diverse business units through leadership of IT Service Desk , End User... Desk , End User Engineering, Mobility and Field IT Systems Support , Asset Management, Desktop Services,… more
- GKN Aerospace (Muncie, IN)
- …a manufacturing environment) + Experience working as part of a 1st and 2nd line IT Service Desk support team + Ability to priorities workload and work ... where you can take your career. Job Summary The Service Desk Analyst is a customer facing...regulations. + Ensure a professional, customer focused and efficient IT support service are provided… more
- GovCIO (Washington, DC)
- …the proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . + Experience must include at least two of… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- TEKsystems (Phoenix, AZ)
- …comparable IT Support position. + Responsible for IT helpdesk and/or service desk support for customers systems. + Experience with 1st and/or 2nd ... IT Service Desk /Help ... IT Service Desk /Help Desk Job... IT Service Desk /Help Desk Job Description + Mid...and customer service guidelines relating to remote IT support * Provide support … more
- CVS Health (Chicago, IL)
- …**Required Qualifications** + Minimum of 3 years of experience in an IT Service Desk , Application Support , or similar operational environment. + Minimum ... like Epic, Cerner, or relevant clinical systems). + Expert-level knowledge of IT Service Management (ITSM) principles and tools (eg, ServiceNow). **Preferred… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Weill Cornell Medical College (New York, NY)
- Title: IT Support Specialist II - Service Desk Location: Remote Org Unit: Service Desk Work Days: Weekdays and some weekends Weekly Hours: 35.00 ... Hired for NYC Offices **Position Summary** Reporting to the Service Desk Supervisor, provides support ...relevant experience can be substituted for formal education. + IT Support experience and knowhow - Minimum… more
- YMCA of the North (St. Paul, MN)
- …application platforms and providing exceptional service . 2. Essential Functions: . Provide tier 1 IT service desk support to YMCA team members by ... to gain business and operational experience. This role will support the productivity of our team members by maintaining...reports, etc. 3. Relationships: This position reports to the IT Service Desk Manager who… more
- Choisys Technology (VA)
- …not required as there will be on-the-job training. + Preferred - 1-2 years of IT support or Service Desk experience, preferably in a structured IT ... metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to end… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night...Stony Brook Medicine. The ** IT Service Desk Technician** also provides direct support to our ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides...four years experience in a Help Desk , Service Desk or technical support … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day...Stony Brook Medicine. The ** IT Service Desk Technician** also provides direct support to our ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides...four years experience in a Help Desk , Service Desk or technical support … more
- Convey Health Solutions (Fort Lauderdale, FL)
- …Strong leadership and people management skills. + Demonstrated experience managing IT Service Desk and End User Support functions. + In-depth ... management, as well as data protection activities. The Enterprise IT Support Manager oversees service ...service request workflow. + Create and update Help Desk , NOC, and Site Support documentation and… more
- WIN Waste Innovations (Portsmouth, NH)
- …daily operations of the Platform Infrastructure IT Department, including the IT Service Desk , end-user support , asset management, and support for ... systems. + Establish and monitor Service Level Agreements (SLAs) for IT support to ensure timely responses, effective issue resolution, and high service … more
- Rocket Software (Rogers, AR)
- …issues opened by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + ... Service Desk Specialists, IT Service Desk Specialists and IT Support Specialists. + Apply necessary escalation processes. + Create work plans… more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...+ **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- SAIC (Washington, DC)
- …anywhere within the US. **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT... IT help desk / technical service experience supporting a service desk… more