- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 29587BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- Generac Power Systems (Waukesha, WI)
- …to Day Service Desk Operations** + Oversee ongoing delivery of the Global IT Service Desk support services enterprise wide, to include escalation ... new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations...point of contact and provide complex or advanced technical support of desktop computers, laptops, telephones, peripherals, applications, and… more
- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction ... **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support , IT Service Delivery,Technical Support … more
- Insight Global (Roanoke, TX)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1-4+ years experience in IT service desk support , network ... An employer in Roanoke, TX is looking for a Service Desk Tech to join their growing...person will perform a mix of field and virtual support duties. They will be responsible for management of… more
- Inframark, LLC (Katy, TX)
- …processes that are designed to meet the business strategy for Inframark. The IT Service Desk and Support Personnel are key components of the IT ... Infrastructure Support Team. The Service Desk /Desktop Support Technician is responsible for providing...IT standards and processes are followed. **SCOPE** The Service Desk /Desktop Support Technician provides… more
- Trace Systems Inc (Washington, DC)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . + Experience must include at least two of… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... computer to fix an issue. In other cases, the service desk analyst walks the user through...primary focus + May escalate complex problems to higher-level IT support specialists and experts if they… more
- Illumination Foundation (Santa Ana, CA)
- …Orange County, Los Angeles County and the Inland Empire. Job Description The IT Service Desk role is to support and maintain in-house computer systems, ... systems and applications. + Record, track, and document the service desk request problem-solving process, including all...printers, and peripherals. + If necessary, liaise with third-party support and/or equipment vendors. + IT Equipment,… more
- ARServices (Millington, TN)
- …team supporting the BUPERS NPC FM Office. In this position you will provide IT service desk and customer support services support . The Bureau of ... Desk services and general communications between the technical support staff, system administrators, client management and system users....Qualifications: + Bachelor's degree, and three (3) years of IT or service desk experience.… more
- Gama-1 Technologies (Fairbanks, AK)
- …notice. Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including ... + Perform account management in Active Directory + Provide IT support for remote customers using government-approved...incidents) + Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support Work… more
- Mission Support and Test Services, LLC (North Las Vegas, NV)
- …projects at one of the most unique experimental sites in the United States. The IT Service Desk Intern will help support the Service Desk at ... Overview Mission Support and Test Services, LLC (MSTS) manages and...A MAXIMUM OF 900 HOURS PER CALENDAR YEAR. Undergraduate IT Service Desk interns will… more
- Insight Global (North Las Vegas, NV)
- …equivalent experience o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT ... Job Description * Resolve IT service desk tickets/issues...* Publish knowledge base articles for users to provide self- service support , as well as for training… more
- General Dynamics Information Technology (Arlington, VA)
- … **Skills:** Customer Service ,Help Desk Operations, IT Service Desk , IT Troubleshooting,Technical Support **Certifications:** Security+, CE ... support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,...3+ years of related experience on Service Desk + **Required Technical Skills** : IT … more
- Beth Israel Lahey Health (Charlestown, MA)
- …or GED required. --1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of ... orders or alerts by creating an incident/request using the IT Service Management Suite provided in an...issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support… more
- Spectrum Comm Inc (Norfolk, VA)
- …handling procedures is also necessary. Requirements General Experience: Four (4) years of relevant IT service desk /technical support experience. Two (2) ... Spectrum is seeking highly qualified IT Technical Support Specialist to support our proposal for a new program located in Norfolk, VA. Key Roles and… more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... and updated on the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform management and clients of… more
- Infinite Campus (Minneapolis, MN)
- Manager, IT Service Desk Location Minneapolis/St....and lead the IT Service Desk team, ensuring that technical support services are ... million students. What you'll doAs a Manager of the IT Service Desk , your primary...managing a team of technicians, providing guidance, coaching, and support to maintain high standards in service … more
- Empire State University (NY)
- …Office of Information Technology Services, seeks a full-time IT Service Desk Technician (State Title: Instructional Support Associate) at one of our New ... York state locations. As an IT Service Desk Technician at...You will be responsible for troubleshooting technical issues, enhancing support processes, and delivering outstanding service to… more
- Magna (Mesa, AZ)
- …devices, smartphones, printing, ) + Knowledge in hardware troubleshooting + Knowledge in IT service desk / phone support + Knowledge of ITIL + Knowledge ... equipment, ) following ITIL processes + Provide 1st and 2nd level IT support for IT infrastructure and company-owned applications (on-call duty may… more
- General Dynamics Information Technology (China Lake, CA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support , IT Service Desk ,Ticket Management **Certifications:** Security+, CE - ... Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter... support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables.… more