- Merck & Co. (Rahway, NJ)
- …customer communications .Develop and leverage relationships with internal/external stakeholders (ie IT , Customer Service , Order to Cash, 3rd Party Data ... with IT .Strong cross-functional collaboration skills across Sales, Marketing, Customer Service , Finance, Order to Cash and IT .Ability to lead triage,… more
- Montana State University (Bozeman, MT)
- …Title: Net Sys/Comm Analyst III Brief Position Overview As members of the MSU IT community, analysts participate in and support IT efforts, projects, and ... and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure including UPS, PDU, racks and… more
- Fiserv (Omaha, NE)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** IT Incident Communications Specialist **About your role:** At Fiserv, the ... IT Incident Communications Specialist plays a pivotal role...communications to Fiserv clients regarding production outages and service disruptions. This position involves monitoring incident … more
- KeyBank (Albany, NY)
- …to senior leadership and provide consistent progress updates. + Partner with the communications team to ensure incident notifications are timely and accurate. + ... cross-functional technology initiatives (required) + Experience in a high-pressure, 24/7 IT operations or incident management environment (preferred) +… more
- Truist (Richmond, VA)
- …invited to create a profile, which will let you see your application status and any communications . If you already have a profile with us, you can log in to check ... Become One of Our Technology Detectives Do you have a passion for turning incident and problem data into clear themes and decisive actions? Are you driven to… more
- Compass Group, North America (Charlotte, NC)
- … response playbooks and escalation protocols. . Coordinate cross-functional teams ( IT , legal, communications , etc.) during incidents. **Monitoring & Detection** ... and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances… more
- CGI Technologies and Solutions, Inc. (Bradford, OH)
- …cloud and managing mission-critical applications to ensure Army readiness. ALTESS oversees IT service delivery across various hosting locations, aligning with ... and Services, is a key US Army organization providing IT services and support to the Army and Department...Tasking Orders (CTOs). k) Experience coordinating with Cyber Security Service Providers for audit logs and incident … more
- AIG (Charlotte, NC)
- Senior Cyber Defense Incident Responder AIG is seeking a highly skilled cyber-defense expert to join AIG's Detect & Response team. The Senior Cyber Defense ... Incident Responder will execute a range of threat discovery...of SIEM use cases. + Strong oral and written communications skills (eg, technical writing, user guide development, requirements… more
- System One (Washington, DC)
- Monitoring and Incident Response Team Member (Help Desk) 100% Remote (Must live in the Washington DC area) 6 Month Contract (Possibly Permanent) Compensation: ... to pass federal background check for Public Trust clearance The Monitoring and Incident Response Team operates 100% Remote currently, however a return to work… more
- Tyto Athene (Washington, DC)
- **Description** Tyto Athene is hiring an ** Incident Response Analyst, Mid (Day Shift)** to support a law enforcement customer in Washington, DC. Our Incident ... delve into the complexities of monitoring enterprise networks, learn basic incident response techniques, and how to effectively investigate phishing threats against… more
- nVent (Madison, WI)
- …agencies, industry peer collaborations, managed detection & response services, incident response retainers, and penetration testing contracts. + Use insights ... of core activities to leadership through actionable metrics and detailed incident reporting. + Drive cross-functional collaboration with both technical and business… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- … Providers, Service Desk, and JMD customer components to provide incident management, and escalate identified issues as appropriate. * Coordinate and monitor ... The selected individual will be a member of the Monitoring and Incident Response Team primarily responsible for monitoring our customer's network and infrastructure… more
- Indy Gov (Indianapolis, IN)
- …with ISA policies and procedures and accurately reflected in the IT Service Management (ITSM) tool. + Represent unified communications and wiring changes in ... to supporting the City-County's digital transformation agenda. This includes evolving IT service management (ITSM) practices toward greater agility and… more
- Somatus (Mclean, VA)
- …of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications , and return-to- service ... + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to...and controls. + Perform all internal escalations and executive communications regarding system issues and service delays.… more
- Brown University (Providence, RI)
- …Department of Public Safety, the Manager will lead the Public Safety Communications Center. The Manager, Public Safety Communications Center, is responsible ... operations, strategic development, and staff supervision of Brown University's 24/7/365 Communications Center. This position leads a team of Communication Control… more
- Burlington (Edgewater Park, NJ)
- …technical issues into clear, business-focused updates for leadership. The Major Incident Manager partners with IT Operations, Infrastructure, Application ... communication and escalation during critical events. + Collaborate with Service Desk and IT Operations for seamless...IT teams to ensure consistent execution. + Align incident thresholds and criteria with IT leadership… more
- PSEG Long Island (Hicksville, NY)
- …people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can ... PSEG-Long Island (PSEG-LI) operate a private radio network for two-way voice communications in support of Transmission & Distribution (T&D) field operations and the… more
- Leidos (Arlington, VA)
- …track, and document detailed troubleshooting steps, issue resolutions, and ticket status using IT service management tools such as ServiceNow or Remedy. **Basic ... + Understanding of Wi-Fi topography and wireless network configurations. + Familiarity with IT service management tools such as ServiceNow and/or Remedy. +… more
- Robert Half Technology (Minneapolis, MN)
- …+ Maintain UC servers, gateways, endpoints, and applications. + Coordinate with communications service providers for voice and data installations and ... Description The Unified Communications Engineer is responsible for designing, implementing, supporting,...+ Address alerts and notifications from monitoring systems via service tickets. + Contribute to the design and support… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... at home and abroad-- whenever and wherever. We provide enterprise IT , engineering, full life-cycle communications , cybersecurity, cloud and virtualization… more
