- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates + Service Level Management , to include drafting and negotiating SLAs… more
- AireSpring (Dallas, TX)
- …and service assurance. + Collaborate with cross-functional teams, including IT , product management , engineering, and customer support to gather requirements ... lead the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics...role requires a critical blend of technical expertise, project management skills, and a deep understanding of how to… more
- MUFG (Jersey City, NJ)
- …development, and implementation of ServiceNow IT Operations Management (ITOM) and IT Service Management ( ITSM ) solutions. You will collaborate ... business requirements. + Integrate ITSM with other IT systems to improve overall service delivery....management , CSDM Framework and its integration with other IT systems. + Understanding of automation, orchestration, and cloud… more
- Insight Global (Richmond, VA)
- …ServiceNow Developer with a focus on Human Resources Service Delivery (HRSD) and IT Service Management ( ITSM ) integrations. This role requires a ... to deliver integrated solutions that meet the needs of IT and HR departments. Document technical specifications, user guides,...ITSM and HRSD modules, including EC Pro, Incident Management , Change Management , Problem Management ,… more
- Insight Global (Bronx, NY)
- …concepts to liemens terms to non- IT stakeholders - 3 years experience in IT service management ( ITSM ) solutions implementation, configuration, and ... Job Description Fordham University is looking for an IT Service Management Developer to come in and help with roll out a ServiceNow Common Service Data… more
- University of Delaware (Newark, DE)
- …University Media Services. Under limited direction of the Assistant Vice President, the Director of IT Service Management ( ITSM ) has oversight of the ... Director, IT Service Management - ...Director, IT Service Management - IT - Client...plan for service delivery. + Directs the ITSM Liaison in providing service management… more
- Humana (Columbus, OH)
- …within the CTO organization. Leads Operations IT Service Management Organization of over 80 ITSM employee/contractors through Humana's strategic shift ... Systems, or a similar field required. + 10+ years of experience leading an IT Service Management ( ITSM ) function, preferably in the setting of technology… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary The ITSM Analyst maintains and enhances IT Service Management ( ITSM ) processes to ensure NYU IT services are delivered to the ... processes across all teams, including Incidents, Requests, Changes, Problems, and other standard IT Service Management workflows. Ensure service owners… more
- Post Holdings Inc. (St. Louis, MO)
- …of our corporate IT team, you will play a key role in managing our IT Service Management ( ITSM ) and Asset Management platforms. You will be ... business requirements. Your primary responsibilities will include managing the ITSM and Asset Management platforms and establishing...Management Design and implement ITIL-based processes to improve IT service management and asset… more
- Grant Thornton (Atlanta, GA)
- …ISO). Responsible for leading the development, implementation, sustainment, and continuous improvement in IT Service Management ( ITSM ) processes; as well ... a plus Experience - Essential + Extensive experience (at least 7 years') in delivering IT Service Management ( ITSM ) and process management through a… more
- Parker Hannifin Corporation (Erie, PA)
- …with teams to implement cloud solutions that meet business needs and maintain compliance. + IT Service Management ITSM ): + Implement and manage ... for our IT operations strategy, including managing servers, networking, database administration, IT Service Management ( ITSM ), cloud services, backup… more
- Brookfield Properties (Cleveland, OH)
- …alignment with business objectives and IT policies + Implement and maintain IT service management ( ITSM ) processes, including incident, problem, ... the business and its stakeholders. This role involves spearheading IT service management processes, including...experience working in IT Infrastructure Operations and Service Delivery teams + Experience with ITSM … more
- Spark Therapeutics Inc. (Philadelphia, PA)
- …I&S project management , governance of Service Management /MSP partners and IT Service Management ( ITSM ) tools, processes and content, and the ... footsteps. We create the path. **Primary Duties** The Director, IT Infrastructure & Service Management ...quarterly & annual Business Reviews + Manage and mature ITSM platform guidelines and capabilities, ensuring that the needs… more
- Masonicare (Wallingford, CT)
- … IT issues for Masonicare and e nsure incidents and requests are recorded using IT Service Management ( ITSM ) software to track Service ... as well as supervise two teams; one is the IT Service Desk/Call Center and the other...employee will provide regular and periodic metric reports to IT Management in measuring effectiveness and efficiency… more
- CACI International (VA)
- …on ServiceNow, especially as it relates to IT Service Management functionality. + Design, configure and implement ITSM functionality to support ... conducting demo reviews with client stakeholders. + Experience working directly with the IT Service Management ( ITSM ) suite of modules within ServiceNow.… more
- MUFG (Tempe, AZ)
- … ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + **ServiceNow IT Service Management ( ITSM ) Developer, VP** + **ServiceNow ... IT Asset Management (ITAM) Developer, VP** **ServiceNow IT Service Management ( ITSM ) Developer** **Responsibilities:** + Serve as the technical… more
- Janus Henderson Investors (Denver, CO)
- …Bachelor's degree in Information Technology, Computer Science, or related field. + Familiarity with IT service management ( ITSM ) frameworks, such as ... involves a mix of technical expertise, customer service skills, and process management . The IT Service Analyst acts as a bridge between the IT … more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... performance assessment, support services, and overall quality assurance of government IT contracts. + Advise on assessment, technical management , update,… more
- V2X (Springfield, VA)
- … Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management ( ITSM ). + Familiarity with logistical ... across the Enterprise. + Key Responsibilities + Develops and implements organizational IT asset management policy, procedures, and best practices across all… more