- Hubbell Power Systems (Shelton, CT)
- IT Service Management Leader Apply now "... management reporting to drive operational excellence for all IT functions. Lead various IT end ... IT End User Services (EUS) and overall IT Service Management for the...the Life + Strategy & Organizational Leadership: Direct, manage, lead , and expand portfolio of the organization's Service… more
- Humana (Louisville, KY)
- **Become a part of our caring community and help us put health first** AVP of IT Service Management is responsible for Humana's enterprise Incident, Problem ... Management , Configuration, Availability and Change management routines. This leader will provide the...VP of Infrastructure Operationswithin the CTO organization. Leads Operations IT Service Management Organization of… more
- City of New York (New York, NY)
- …Support, Production Support, Infrastructure and Telecom Management . The Director of IT Service Management will report to the Assistant Commissioner ... performing the following duties, but not limited to: Overseeing IT Service Management Framework: -...(KPIs) and take appropriate actions to address any deviations. Service Improvement Initiatives: - Lead and facilitate… more
- DISH Network (Englewood, CO)
- …**Department Summary** Reporting to the SVP of IT Operations, the Director of IT Service Management will oversee multiple operational teams that include ... support, Desktop support, ServiceNow, Field IT , and IT Service Management processes. This...100 resources, but will still be a hands-on working leader . Our ideal candidate will bring excellence in implementing… more
- MUFG (Jersey City, NJ)
- …implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current ... have a strong functional and technical understanding of ServiceNow's IT Service Management (ITSM) platform....and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities. + Lead… more
- Guardian Life (Stamford, CT)
- As the Head of IT Service Management at...service delivery. This is a unique opportunity to lead a team of multi-disciplinary service delivery ... successfully implement strategies and overcome obstacles. **You Will:** + Lead the delivery of technology services and service...+ 10+ years of experience as a Head of IT Service Management or similar… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The **Information Technology Service Management (ITSM) Business Analyst** will be responsible for overall coordination ... stakeholders accountable to dates and results. This individual will apply service management best-practice and Information Technology Infrastructure Library… more
- ManTech (Herndon, VA)
- …; response to data calls; acquisition support services; relationship and service management practice recommendations; communication services; project ... program **Preferred Qualifications** + Any of the following certifications: ITILv4 Management Professional, ITIL Strategic Leader , or ITIL v4 Master **Clearance… more
- SMBC (White Plains, NY)
- … management practices align with ITIL principles and best practices. Collaborate with IT service management teams to integrate workforce management ... offers a competitive portfolio of benefits to its employees. **Role Description** The VP, IT Resource Management Lead will report to the Director, AD IT … more
- Harvard University (Cambridge, MA)
- …portfolios of strategic IT vendors and technology suppliers. + Proficiency with IT service management systems, analytics tools and contract management ... IT solutions are increasingly central to HUIT service delivery. The IT Vendor Management...Agreements, Professional Services + Agreements, and Software as a Service Agreements. + Lead contract negotiations for… more
- IGT (Providence, RI)
- …+ Strong vendor management and negotiation skills + Solid understanding of IT Service Management processes, as well as experience with Discovery ... Temporary IT Asset Management Specialist Location: Providence,...02903 Requisition ID: 15779 IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming… more
- MUFG (Tempe, AZ)
- …+ 5-8 years of hands-on experience with the implementation, administration and support of ServiceNow IT Service Management and IT Asset Management ... this role, you will be responsible for collaborating with IT Asset Management Process Owner and other...Asset Management process/function owners and SMEs across IT to implement and enhance capabilities + Lead… more
- Allison Transmission (Indianapolis, IN)
- …L2/L3 support teams, and end users of IT services + In partnership with IT Service Management staff, ensure technical support teams are operating in ... + Leverage deep subject matter expertise to identify and lead execution of continual service improvement initiatives...adherence with defined IT Service Management Policies and… more
- Brookfield Properties (Chicago, IL)
- …the needs of the business and its stakeholders. This role involves spearheading IT service management processes, including incident, problem, change, and ... to meet you. The Director of IT Service Delivery will be a dynamic leader ,...and IT policies + Implement and maintain IT service management (ITSM) processes,… more
- Mondelez International (Chicago, IL)
- …your future and accelerate your career. You will bring experience and knowledge in: + IT Service Management principles (eg service delivery, support, and ... the US, you will serve as a highly skilled IT Service Manager supporting our Corporate &...management + Demonstrated experience in creating and executing IT delivery roadmaps in partnership with business stakeholders and… more
- RES (Denver, CO)
- … desk or technical support roles, with progressive responsibilities. + Familiarity with IT service management frameworks (eg, ITIL) and best practices. ... the perspectives you bring. **Summary:** The IT Service Operations Manager is a key leader ...+ Strong leadership and people management skills, with the ability to inspire, mentor, and… more
- JPMorgan Chase (Jersey City, NJ)
- …into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and ... brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial… more
- The Cigna Group (Morris Plains, NJ)
- …priorities and objectives. + Coordinating interfaces between Problem Management and other IT Service Management (ITSM) processes + Ensuring data accuracy ... **Description** The Problem Management Problem Analyst is accountable for driving availability...being responsible for eliminating risks to the availability of IT systems. In this role you will partner with… more
- MISO Energy (Carmel, IN)
- …A+, Lean Six Sigma, Customer Service Manager Certification. + Proficiency in IT Service Management (ITSM) tools like ServiceNow. + Strong understanding ... ( Service Desk Manager)** , you will: + Lead daily service desk operations, ensuring efficient...maintain strong relationships with peers across service management functions. To be successful in this ** IT… more
- Baker Construction (Houston, TX)
- …Proficient with IT workplace and mobility tools and technologies + Experience with IT service management and compliance tools + Familiarity with incident ... unit support analyst and enhancing user experience through effective IT service delivery. S/he engages with all...business units. This role has responsibility for the daily management of IT workplace services, mobility solutions,… more