- Sierra Nevada Corporation (Lone Tree, CO)
- …This is the opportunity for you! As ITSM Process Manager, you'll oversee IT Service Management and related functions at Sierra Nevada Corporation, ... identification of Critical Success Factors and KPI's to measure IT Service Management improvement. In...to detail. * Participate in, and possibly lead the IT Change Management process , including… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …position or additional work experience in lieu of education. + Demonstrated knowledge of IT Service Management ( process , tools, best practices). + ... our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT… more
- Regions Bank (Hoover, AL)
- …+ Monitor and report on key performance indicators (KPIs) to assess the effectiveness of IT service management process . + Collaborate with other ... with ability to multi-task + Supervise and lead the IT service management team, including...continuous improvement, encouraging team members to identify and implement process enhancements. **Monday to Friday, 7:00 to 4:00 CST**… more
- Meijer (Grand Rapids, MI)
- …IT department focuses on the best practices of Major Incident Response and IT Service Management (ITSM) process administration. The IT Service ... occur. Additionally, this position is responsible for administering and continuously improving IT service management processes. This role ensures that… more
- United Airlines (Chicago, IL)
- …of application messaging and complex event processing + Expert knowledge of the IT Service Management concepts and process . + Proficient with the IBM zOS ... + Accept accountability for understanding of and, compliance with, IT Service Management practices including...- Demonstrates the ability to solve problems through a process of elimination and logical reasoning based on both… more
- CareOregon (Portland, OR)
- …and processes. + Partners with or leads other ISBI leaders in support of IT Service Management process improvement, reporting/metrics development, and ... multiple teams. + Identify business and systems requirements for new service management technologies in support of continual ISBI process improvement.… more
- OEC Group (Cerritos, CA)
- …coaching to IT team members on service excellence, IT Service Management framework, and process improvement concepts, tools, and techniques. + ... improvement initiatives. Requirements: + 2-5 years of experience in IT Service Management , IT... design workshops to develop solutions identified business or IT problems/opportunities. + Lead service / process … more
- OEC Group (Queens, NY)
- …coaching to IT team members on service excellence, IT Service Management framework, and process improvement concepts, tools, and techniques. + ... we're looking for + 2-5 years of experience in IT Service Management , IT... design workshops to develop solutions identified business or IT problems/opportunities. + Lead service / process … more
- ManTech (Washington, DC)
- …+ Works closely with National Programs team to development and implement organization-wide IT Service Management process requirements. + Supervises ... for supervising multiple, concurrent projects that are part of large-scale IT transformation and enterprise-wide IT process -improvement activities.… more
- Colorado State University (Fort Collins, CO)
- …+ Monitor, respond to, and track support requests of IT service management tickets. + Diagnose technical and process issues to maintain a high degree of ... staff. + Thoroughly document issues and resolutions within the IT service management system. +...you are needing assistance or accommodations with the search process , please reach out to the listed search contact.… more
- Quanta Services (Spring, TX)
- …related field. + 3-5 years of experience in IT process improvement, IT service management , or related roles. + Solid understanding of Information ... individuals eager to impact IT governance and service excellence. What You'll Do Process Standardization... and other departments, fostering collaboration and mutual understanding. IT Service Management & Optimization… more
- Healthfirst (NH)
- …environment + 7+ years of experience of ServiceNow development + 5+ years of experience in IT Service Management process design + ServiceNow System Admin ... consulting staff + Mentor and share Technical knowledge with Service Management team + Assists department leadership...a technical solution + Experience supporting the following Core Process Areas: Incident, Problem, Change, Service talog,… more
- NANA Regional Corporation (GA)
- …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology...a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information… more
- NANA Regional Corporation (Tampa, FL)
- …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... to the SIE / USSOCOM enterprise (SOCRATES, CENTRIX/BICES, JWICS), IT service management , Information Technology...a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information… more
- NANA Regional Corporation (Macdill AFB, FL)
- …USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology...a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information… more
- United Airlines (Arlington Heights, IL)
- …of application messaging and complex event processing + Expert knowledge of the IT Service Management concepts and process + Proficient with the IBM zOS ... + Accept accountability for understanding of and, compliance with, IT Service Management practices including...- Demonstrates the ability to solve problems through a process of elimination and logical reasoning based on both… more
- Caterpillar, Inc. (Nashville, TN)
- …popular AI framework and libraries + Project Management skills + IT Service Management (ITSM) process and Root Cause Analysis (RCA) **What You Will ... a vital role in profitable growth for Caterpillar. Cat IT is working hard to enable a safe environment...+ Provide technical leadership for all aspects of environment management such as database lifecycle management , monitoring,… more
- Chenega Corporation (Springfield, VA)
- …maintenance of the ServiceNow platform to support the Government Customer's IT service management and business process automation needs. The role ... of the ServiceNow platform to support the Government Customer's IT service management and business process automation needs + Maintain and ensure Change… more
- Hartford HealthCare (Farmington, CT)
- …health checks h. Validates data accuracy for CMDB i. Collaborates with IT Service Management leadership, service / process owners, delivery teams and ... our own identity with a unique payroll, benefits, performance management system, service recognition programs and other...industry best practices 2. ServiceNow Platform a. Liaison with IT managers b. Executes the determined CMDB processes c.… more
- University of Delaware (Newark, DE)
- Director, IT Service Management - ...Director of ITSM also coordinates change, incident, problem, and service level management process areas. ... direction of the Assistant Vice President, the Director of IT Service Management (ITSM) has...research, data analysis, process development and program/project management . Develops and maintains project plan for service… more