- Fairview Health Services (Minneapolis, MN)
- …in IT workflow processes including 1) Incident and Problem Management , 2) IT Service Request Management , 3) Change Control Management ... technical operations staff as required by providing excellent customer service . Assist senior development staff with the integration of...the integration of technology within and across areas of IT . Works as a member of an application team… more
- Fairview Health Services (Minneapolis, MN)
- …in IT workflow processes including 1) Incident and Problem Management , 2) IT Service Request Management , 3) Change Control Management ... technical operations staff as required by providing excellent customer service . Assist senior development staff with the integration of...the integration of technology within and across areas of IT . Works as a member of an application team… more
- Orlando Utilities Commission (Orlando, FL)
- …for products; + Data extract tools to validating data integrity; + IT Service request , change management , solution request , incident management ... implement new technology; + Participate in Change Management Board and IT Standards Committee members meeting; + Prepare Request for Proposal documentation… more
- Orlando Utilities Commission (Orlando, FL)
- …for products; + Data extract tools to validating data integrity; + IT Service request , change management , solution request , incident management ... implement new technology; + Participate in Change Management Board and IT Standards Committee members meeting; + Prepare Request for Proposal documentation… more
- Fairview Health Services (Minneapolis, MN)
- …definition and monitoring of processes including 1) Incident and Problem Management , 2) IT Service Request and Task Management , 3) Change Control ... Management and 4) IT Project Management . + Accurately and efficiently works to provide application workflow and functional analysis, build and configuration,… more
- Fairview Health Services (Minneapolis, MN)
- …definition and monitoring of processes including 1) Incident and Problem Management , 2) IT Service Request and Task Management , 3) Change Control ... Management and 4) IT Project Management . Accurately and efficiently works to provide application workflow and functional analysis, build and configuration,… more
- SAIC (Reston, VA)
- …information systems, or related field **Required Experience:** + Working knowledge of the Service Management workflows and ITSM processes + Knowledge of ITIL ... Analysts to support the design, deployment, and operations of IT Infrastructure based processes. The Process Analyst support the...+ Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to… more
- BAE Systems (Fort Belvoir, VA)
- **Job Description** BAE Systems is seeking aSelf- service and Service request management Engineerto join our team located at Fort Belvoir, Virginia ... user experience, in a standardized, repeatable construct to meet self- service requests by Army mission and IT ...position level and/or job specifics. **Self- service and Service request management Engineer** **108963BR**… more
- Burlington (Edgewater Park, NJ)
- …focusses on delivering exceptional customer experience and driving continuous improvement in IT service management processes. Key responsibilities include ... Edgewater Park NJ US 08010 **Overview** As Director of IT Service Delivery/ Service Management...managing ITIL best practices, including Incident, Problem, Change and Service Request management . + Demonstrated… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10037 - Sr. Manager, IT Service Management Location - Fountain Valley, CA PURPOSE: We are seeking an experienced and highly motivated IT professional to ... oversee our IT Service Management practice. Relying upon ITIL best practices, the ideal...indicators (KPI). Ensures best practices are followed in incident management , problem management , and request … more
- MUFG (Tempe, AZ)
- …implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current ... state. Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management (ITSM) platform. This individual needs to… more
- Agiliti Health (Eden Prairie, MN)
- …**Primary Job Location:** Corporate MN **Additional Locations (if applicable):** **Job Title:** IT Service Management Analyst **Company:** Agiliti **Location ... processes in accordance with Agiliti's Incident, Problem, Change and Release Management process guidelines. The Analyst ensures that standardized methods and… more
- Manulife (Boston, MA)
- …and Environmental Security, Incident and Problem Management , Security Incident Management , Service Request Management , IT Project Management , ... Strategy, IT Risk & Control Governance, IT Business Continuity Management , IT ...A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All… more
- Tucson Electric Power (Tucson, AZ)
- …accounting integrity and policies. Procurement and Vendor Management + Manage all IT purchase requisitions from service request to payment and expedite ... to ensure positive client experience. The position performs all Service Request Management functions while...in IT Asset Management and/or IT Service Management . + Broad-based… more
- Insight Global (New York, NY)
- …weaknesses. Develop and implement recommendations for improving IT security posture and IT controls. Partner with IT management to remediate identified ... emerging IT security threats and best practices. Communicate effectively with senior management and the Board of Directors regarding IT security and control… more
- House of Blues (Beverly Hills, CA)
- …and will report to VP of Corporate IT . WHAT THIS ROLE WILL DO: + Service Desk Management : + Oversee the daily operations of the online service desk ... expectation 24/7 365 days a year. THE ROLE: The IT Service Delivery Manager will oversee both...service desk policies, procedures, and standards. + Team Management : + Lead, mentor, and develop the service… more
- Insight Global (Beverly Hills, CA)
- …skills, with the ability to manage escalations and drive continuous improvement in IT service delivery. This position is based in Beverly Hills, with ... remote work upon approval. WHAT YOU WILL BE DOING: Service Desk Management : o Oversee the daily...service delivery processes. o Continuously assess and improve IT service processes to increase efficiency and… more
- Meijer (MI)
- …ITIL and CSDM frameworks, and work closely with cross-functional teams to improve IT service visibility, performance, and incident response. **What You'll be ... the integration of cloud-based assets with on-premise resources in a unified service management approach. + **Experience with third-party integrations** :… more
- Abbott (Waukegan, IL)
- …Work On** + Lead the IT Change Management Office, responsible for IT OCM methodology, tools, and self- service processes for IT leaders to plan, ... relationships, etc. to measure impact, performance, and usability in service to IT OCM objectives. + Provide... OCM objectives. + Provide regular updates to senior IT management on change management … more
- Entergy (Little Rock, AR)
- **Job Title:** Meter to Cash IT Service Delivery Manager **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC The preffered location for ... considered. Relocation assitance is not provided. **JOB SUMMARY/PURPOSE** Mgr. IT Service Delivery, Meter to Cash(M2C) will...+ Support major events as part of the Incident Management process to ensure systems are meeting expectations and… more