- Entre Computer Services (Rochester, NY)
- …Required Skills & Qualifications: 3+ years of experience in a service desk or IT support role with a strong focus on networking. Solid understanding of ... of work-life balance. Overview: We are seeking a skilled Service Desk Engineer to join our team....Engineer will play a critical role in providing technical support and maintaining the IT infrastructure to… more
- NY CREATES (Albany, NY)
- …and affiliated company. Other reasonable duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and ... Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts for all… more
- Reed Smith LLP (San Francisco, CA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... Remain current with marketplace trends and firm applications to support timely and effective user service . May...setting. Familiarity with troubleshooting hardware, managing tickets in an IT support system, and escalating issues as… more
- Creative Works (Indianapolis, IN)
- …exceptional customer serviceHelp Desk - Able to handle internal and external support cases by phone, email, or chat (a rotating on-call schedule that includes ... emotions and memories through immersive attractions. We are a full- service theme creator, prop builder, and attractions provider to...lookout for a full-time superhero to join our tech support team! If you're a pro at delivering top-notch… more
- The Computer Merchant, LTD. (Reston, VA)
- …The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, managed print services, ... to maintain a Secret clearance * Past experience providing IT (Tier II) support in a Windows...user where a ticket has been dispatched from the Service Desk or identified by the on-site… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... with vendors and internal teams to ensure timely resolution and high-quality service delivery. Job Duties and Responsibilities Provide support for various… more
- Wisconsin Community Services (Milwaukee, WI)
- …MPS leadership and staff, WCS leaders and staff, and admin departments for program support (HR, IT , Finance, PQI). Must follow expectations of MPS and WCS ... Directors to coordinate summer activities for VFZ participants. Provide general recreation support throughout the school year, and follows the MPS school calendar,… more
- CUNY (Bronx, NY)
- IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and ... computing labs, an academic open center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well as a satellite Service Desk… more
- Weill Cornell Medical College (New York, NY)
- Title: IT Support Specialist II - Service Desk Location: Remote Org Unit: Service Desk Work Days: Weekdays and some weekends Weekly Hours: 35.00 ... Hired for NYC Offices **Position Summary** Reporting to the Service Desk Supervisor, provides support ...relevant experience can be substituted for formal education. + IT Support experience and knowhow - Minimum… more
- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... and maintenance of activities in one or more of the following IT areas: network communications, systems administration or systems development. The incumbent uses… more
- BAE Systems (Washington, DC)
- …a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, with a focus on remote end-user ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- Robert Half Technology (Houston, TX)
- …improvement of support processes. Requirements + 1-5+ years experience in IT support , help desk , or service desk roles (some networking / ... Description We are seeking a skilled Service Desk Analyst to support...to support our workforce by providing technical support , managing tickets, and safeguarding our IT … more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...+ **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- Rocket Software (Rogers, AR)
- …issues opened by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + ... Service Desk Specialists, IT Service Desk Specialists and IT Support Specialists. + Apply necessary escalation processes. + Create work plans… more
- SAIC (Vancouver, WA)
- …a minimum of 7 years of work experience providing technical customer support through an IT service desk . + Must be able to work physically on-site at the ... in accordance with guidance provided by the IT Contract Supervisor. + Support the service desk staff on day-to-day issues by serving as the escalation… more
- Safran (Cincinnati, OH)
- …Technology, or related field * Minimum 3 years of experience in IT Support , Helpdesk, or Service Desk environment. * Experience with ServiceNow or ... support for users onsite and remotely, ensuring reliable IT operations, adherence to service level objectives,...Functions / Responsibilities Help Desk & User Support * Respond promptly to service tickets,… more
- GKN Aerospace (Muncie, IN)
- …a manufacturing environment) + Experience working as part of a 1st and 2nd line IT Service Desk support team + Ability to priorities workload and work ... where you can take your career. Job Summary The Service Desk Analyst is a customer facing...regulations. + Ensure a professional, customer focused and efficient IT support service are provided… more
