- Net Friends, Inc. (Durham, NC)
- …investigating issues and providing solutions? If so, please come apply! We are hiring for a Support Technician - Tier I (Mobile) to be based out of our ... ROLE AND LOCATION This position will include providing both remote and on-site IT support for a variety of businesses around the triangle. Core business hours… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside...Position Salary: $65K Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help Desk. + ... Provide remote and on-site troubleshooting for hardware and software support . + Resolve Call Center Tech Support ...agreement requirements. Qualifications: + Have a Bachelor's degree in IT or closely related field. + Minimum 4 years'… more
- CUNY (New York, NY)
- … Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine ... seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The successful candidate will provide… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine ... Manager, we seek an experienced and highly skilled IT Helpdesk Support Technician for...successful candidate will have the following responsibilities: + Provide tier 2 in-person IT support … more
- Dynamic Aviation (Bridgewater, VA)
- …401(k) with Company Match + Paid Time Off (PTO) + Company Wellness Program **Job Purpose:** The IT Technician II will provide Tier 1 and Tier 2 Helpdesk ... Tier II IT Helpdesk Technician... Tier II IT Helpdesk Technician Bridgewater, VA, USA... and maintenance as assigned + Support Tier 2 tickets, including working alongside other IT… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- Leidos (Santa Clara, CA)
- …duties of the Tier II Network Technician are as follows: + The Tier 2 network technician will support the installation and maintenance of the client ... The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide variety of technical tasks ... (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- GovCIO (Kiln, MS)
- …. + Documents, tracks, and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server or mainframe ... **Overview** GovCIO is hiring a Jr Service Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service...that Tier 1 email team also receives Tier 1 phone support training to assist… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- William C Brown Inc (Chantilly, VA)
- …VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …to requests for technical assistance via multiple channels (phone, email & chat) + Support resolution of issues escalated from Tier 1 team members, working ... a lot of success and we're looking for a Tier II Help Desk professional to join the team...daily, and add value to the company byproviding technical support to end users and network infrastructure environments. This… more
- Insight Global (Richmond, VA)
- … Technician for an IT client based in Richmond, VA. The PC Support Technician is responsible for providing accurate, timely, and creative solutions to end ... user location to resolve problems by using analysis and technical skills. The IT Technician maintains accurate information and data regarding end user problems… more
- Leidos (Las Cruces, NM)
- …technologies. The job duties of the Tier II /Configuration Management Network Technician are as follows: + Support the installation and maintenance of the ... Expected to create detailed technical drawings or plans for IT networks, function as support developer and...or plans for IT networks, function as support developer and draft engineering designs and drawings from… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- General Dynamics Information Technology (Las Cruces, NM)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT is looking for hands-on Tier 2 technicians in support of multiple data centers at several ... + Polygraph **Job Family:** Systems Administration **Skills:** Data Center Support ,Information Management,Standard Operating Procedure (SOP) **Experience:** 2 + years… more