- TEKsystems (Fort Lauderdale, FL)
- Description: One of the nation's largest concrete contractors is seeking a IT - Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must ... a team member in all aspects of Technical Systems ( Help Desk ) support. Resolves all tiers of...that is pending. Consults with other members of the IT team on matters that are beyond his/her skill… more
- Robert Half Technology (Tampa, FL)
- …resolution of end user issues. Responsibilities: * Oversee the team of IT Help Desk Technicians providing Tier 1 technical support through various ... the telecom industry and involves managing a team of IT Help Desk Technicians, ensuring...customer interactions and resolution, escalating issues to the next Tier with higher difficulty when necessary. * Provide feedback… more
- General Dynamics Information Technology (Arlington, VA)
- …Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- CACI International (Hanover, MD)
- …the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at ... IT Help Desk Specialist... IT Help Desk Specialist Location MD -...Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The ... Adobe Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...ticketing queues. + Working with customer to support their IT needs. + Assisting in issuance and collection of property, ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop...security clearance. + Minimum three (3) years of overall IT experience, and at least two (2) years' experience… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …preferrs. A+, Network+ or equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of Active Directory ... a lot of success and we're looking for a Tier II Help Desk professional...& software, and mobile devices. + Liaise with internal IT teams and vendors to research and resolve complex… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active...of experience in the IT field + Experience with IT and Help Desk technologies, to include ... Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by...the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a… more
- Oneida Technical Solutions (Rome, NY)
- …company. + Continue growing your skills and knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use software systems engineering and ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly...a minimum of 1 year of experience as a Help Desk Support Specialist for the federal… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...(TGS) is 8(a) certified company providing leading edge enterprise IT solutions and professional services to Defense and Civilian… more
- General Dynamics Information Technology (Quantico, VA)
- …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- SAIC (Las Vegas, NV)
- …challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...issues that exceed Tier 1 level support. + The candidate must provide… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support...First, Second, and Third shifts. * Responsibilities: + Provide IT support to all customers + Receive customer IT ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support...Management + Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current… more
- Information Technology Strategies (Washington, DC)
- …or GED + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, ... Information Technology Strategies, INC. is a government IT solutions provider servicing commercial and government initiative...the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... Service Desk and staff to ensure that service levels are...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more
- Robert Half Technology (Marana, AZ)
- Description Robert Half's client in Marana, Arizona is seeking a Help Desk Tier 2 Technician. The primary responsibilities are to provide technical ... Communications team. This position reports to the Director of IT but will work directly with the Senior PC/...computer technical schooling, A+ Technician certification, or 3 years help desk PC tech experience, or a… more
- Gama-1 Technologies (Silver Spring, MD)
- …and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT support for remote customers using government-approved remote support tools + Possess a strong ... This position is part of a larger team of IT Customer Service professionals, engineers and managers who follow...needed during times of surge (this will include desktop Tier 2 activities or Tier 3 activities)… more