- Entre Computer Services (Rochester, NY)
- …such as CompTIA Network+, CCNA, Fortinet NSE, or similar. Experience working with ITSM ticketing systems (eg, ServiceNow, Zendesk, Jira ). Knowledge of Active ... The Service Desk Engineer will play a critical role in providing technical support and maintaining the IT infrastructure to ensure seamless operations within the… more
- Insight Global (San Francisco, CA)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Strong understanding of ITSM frameworks (ITIL preferred). Hands-on experience with: ... and maintain project plans, timelines, and resource allocation. Utilize Jira for sprint planning, backlog management, and progress tracking....Jira ServiceNow ( ITSM workflows) Confluence (documentation and collaboration) Proven experience in… more
- COOLSOFT (Atlanta, GA)
- Jira Confluence ITSM Agile Certifications Consultant (Jobs in Atlanta, GA) Requirement id 156230 Job title Consultant Job location in Atlanta, GA Skills required ... Agile Team Development, Jira , Confluence, ITSM Agile Certifications Open Date...IT Team Lead Scum and Accountability Training: Train and support IT Team Leads in leading Scrum events such… more
- US Anesthesia Partners (Dallas, TX)
- …common vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and ... configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate… more
- BAE Systems (Vicksburg, MS)
- **Job Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our ... customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role...play a critical role in providing exceptional project management support to the customer. You'll be part of a… more
- CACI International (Forest Heights, MD)
- … ITSM best practice highlights * Participate in alignment and integration of ITSM tools (ServiceNow, Jira , etc.) with defined processes for efficiency and ... automation * Work closely with Program Performance Team ensuring ITSM process and continuous training support established KPI/SLAs and maturity goals *… more
- Motion Recruitment Partners (Atlanta, GA)
- ITSM Administrator/ Freshservice Atlanta, Georgia **Remote Local** Contract $28/hr - $40/hr A distributed IT organization is seeking an experienced ITSM ... service catalogs + Experience supporting integrations with third-party tools such as Jira , Microsoft 365, or Entra Desired Skills & Experience + Hands-on experience… more
- Robert Half Technology (Charlotte, NC)
- …+ Manage tickets through ServiceNow, Freshservice, Jira , or equivalent ITSM tools + Support user onboarding/offboarding, account access, and permissions ... Description Proactively recruiting IT Support Specialists for upcoming contract and contract-to-hire opportunities...technical procedures Requirements Requirements + 2-4 years of IT support experience + Proficiency with Windows OS, O365, and… more
- Red Hat (Raleigh, NC)
- … Jira Cloud usage and standard operating procedures + Contribute to and support migration efforts from Jira /Confluence Data Centre to Atlassian Cloud **What ... Filters, EazyBI, and others + Familiarity with Agile methodologies (Scrum, Kanban) and ITSM processes + Experience integrating Jira Cloud with DevOps tools… more
- Comcast (Philadelphia, PA)
- …position is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, ... + Introduce the use of AI technologies into the ITSM proceses + Support process governance by...AI technologies **Nice to Have Skills:** + Exposure to ITSM platforms such as ServiceNow, Jira . +… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …cloud platforms such as AWS, Azure, or Google Cloud. + Proficiency in using ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Management). + Excellent ... As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for...processes, procedures, and best practices. + Provide training and support to team members to ensure consistent and effective… more
- HUB International (Chicago, IL)
- …enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global ... skills and a passion for customer satisfaction to design, optimize, and support workflows that make IT service delivery intuitive, efficient, and responsive. Working… more
- PenFed Credit Union (Mclean, VA)
- …this job is to administer, optimize, and evolve PenFed's Atlassian ecosystem - including Jira , Confluence, and related tools - to support effective project and ... tools. + Create and manage project intake, prioritization, and approval workflows in Jira to support strategic alignment. + Ensure accurate and timely reporting… more
- Adecco US, Inc. (Brighton, CO)
- …to troubleshoot printers, scanners, and other IT peripherals + Experience using ITSM /ticketing tools (ServiceNow, Jira , Remedy, etc.) + Understanding of ... **IT Field Support Technician - 1st Shift** **Location:** 60% Windsor,...network hardware + Basic understanding of IT processes and ITSM systems + Ability to document work clearly and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Infrastructure and Operations **Skills:** Data Analysis,LAMP Stack,MySQL,Technical Documents,Technical Support **Experience:** 10 + years of related experience **Job ... The candidate will be expected to provide dedicated O&M/Technical Support as outlined below: + Critical issue (Tier III)...provided by the AO including but not limited to Jira , Confluence, Gitlab, Fortify, and Sonatype. + Provide solution… more
- Aegon Asset Management (Denver, CO)
- …Technology Services) is a global organization within Transamerica. We provide dedicated support to Transamerica and we bring all of Aegon's business units together ... scalable, and high-quality technology delivery. This includes ownership of ServiceNow, Jira /Atlassian suite, the Testing Center of Excellence (TCoE), and CI/CD… more
- Toyota (Plano, TX)
- …for** Toyota Financial Services (TFS) is hiring a Senior Engineer to support our Technology Operations Center (TOC) Platforms-primarily focused on our DigitalCare ... solutions. + Implement workflows, automations, and integrations across ServiceNow modules ( ITSM , ITOM, VR HAM/SAM, etc.) + Design data flows and integrations… more
- WSP USA (Los Angeles, CA)
- …Management, Change Management, and Service Request fulfillment + Manage and optimize ITSM tools including JIRA Service Management and ConnectWise platforms + ... implementing monitoring and management tools architecture + Hands-on experience with ITSM tools including JIRA Service Management, ServiceNow and/or ConnectWise… more
- CNO Financial Group (Carmel, IN)
- …and IT support tools, including Microsoft Intune, BeyondTrust, SCCM, BigFix, and ITSM platforms like ServiceNow and Jira Service Desk. + Possess strong ... is bonus-eligible. CNO Financial Group's **IT Team** is hiring an **Executive IT Support Consultant** who is responsible for being a trusted technology advisor and… more
- Robert Half Technology (Jacksonville, FL)
- …Microsoft 365 applications including Outlook, Teams, and OneDrive + Create, update, and manage support tickets in the ITSM system + Assist with user account ... and keeping systems running smoothly? We're hiring an IT Support Specialist to join a growing team and ...similar certifications + Experience with ticketing systems like ServiceNow, Jira , or Freshservice + Knowledge of Azure AD, Intune,… more
