- American Honda Motor Co Inc (Torrance, CA)
- …automation skills in Workflow Studio and Flow Designer Proficient in ServiceNow ITSM knowledge - Incident , Problem, Change, Knowledge, Service Catalog management ... limited to geographic location, work experience, etc.)* Regional Bonus (when applicable)* Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance… more
- American Honda Motor Co Inc (Torrance, CA)
- …automation skills in Workflow Studio and Flow DesignerProficient in ServiceNow ITSM knowledge - Incident , Problem, Change, Knowledge, Service Catalog ... limited to geographic location, work experience, etc.)* Regional Bonus (when applicable)* Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance… more
- Travelers Insurance Company (Hartford, CT)
- …1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ... and other parties for the adoption and integration of ITSM process that supporting attainment of corporate ITSM...may have responsibility for one or more of the following: Incident Management:Develops MTTR (Mean Time to Resolve) and trending… more
- Valvoline Global (Lexington, KY)
- …**Careers for the Driven** Valvoline has a rewarding opportunity as a **Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a 'never idle' mindset. ... to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow) is responsible...strategic in nature and includes ownership of CMDB, ITIL Incident Management and Problem Management processes. This role will… more
- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem Manager ... Antonio Texas office. POSITION SUMMARY: This IT Service Management ( ITSM ) Problem Manager position is a specialized...and problems in the integrated IT system. Collaborate with Incident Management and other teams to gather relevant data… more
- Hyundai Autoever America (Fountain Valley, CA)
- …Functions: ITSM Process Management: + Develop, implement, and manage ITSM processes, including Incident Management, Problem Management, Change Management, ... Business Analyst, ITSM Purpose: The ITSM Analyst is...causes of service disruptions and recommend solutions to section manager and related stakeholders. Change and Incident … more
- United Airlines (Chicago, IL)
- …IT infrastructure and applications. + Demonstrable experience in problem management and incident management. + Knowledge of ITSM frameworks and standard ... in office attendance 2-3 days per week in Chicago.** The Senior Project Manager will operate in a collaborative team-based environment, provides direction to less… more
- S&P Global (New York, NY)
- … Management and effective management of all High Severity Incidents. + Work as Incident Manager and coordinate tasks during the incident . Work with ... **About the Role:** **The** **Role:** ITSM Associate **The Team:** ITSM team...review the Change Management process to avoid the same incident from taking place. + Ensure effective recovery of… more
- AdventHealth (Altamonte Springs, FL)
- …the practices at AIT following the ITIL Framework. + .Change Enablement + . Incident Management + .Problem Management + .Release Management + .Request Management The ... Manager is responsible for the planning and execution of...and other process owners (eg, change, event, problem, and incident ). . Continual Service Improvement (CSI). . Practice and… more
- Randstad US (Irving, TX)
- problem/ incident manager . + irving , texas +...with the ability to identify patterns and trends in incident data. Proficiency in ITSM tools such as ... with the ability to identify patterns and trends in incident data. Proficiency in ITSM tools such...3 years of experience + Education: Bachelors skills: + Manager + ManagerEqual Opportunity Employer: Race, Color, Religion, Sex,… more
- Morgan Stanley (New York, NY)
- …programs. **Job:** **Production Management and Operational Support* **Title:** *Major Incident Manager * **Location:** *New York-New York* **Requisition ID:** ... to key clients during the life cycle of an incident . Fusion Response operates with an intent-based leadership philosophy....Change Management, as well as the delivery of other ITSM services. Following any significant incidents, team members will… more
- Randstad US (Roanoke, TX)
- incident manager . + roanoke , texas...Now Understand fundamentals of Cloud: Azure, AWS Understanding Linux/Unix ITSM The role will operate as part of a ... rotational shift that will cover 24/7, and may include weekends and bank holidays, you will be responsible for leading major incidents that fall within your shift. location: WEST LAKE, Texas job type: Contract salary: $55 - 56 per hour work hours: 8am to 5pm… more
- Omaha Public Power District (Omaha, NE)
- …Desired: + Master's Degree in a related field + 3-5 years of experience the role of Incident Manager + 3-5 years of experience in the role or Problem Manager ... minimize/eliminate system incidents and expedite service restoration when outages occur. The ITSM Process Manager will drive adherence to sound change management… more
- CAI (Austin, TX)
- …Number** R3401 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As the Manager Incident Manager , Manager , you will be ... vendors. **Job Description** We are looking for a **Major Incident Manager ** to oversee the MIM teams...incident handling + Familiarity with IT Service Management ( ITSM ) frameworks, such as ITIL + Strong leadership and… more
- City and County of San Francisco (San Francisco, CA)
- …level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... custom application development + Experience with development and implementation of ServiceNow ITSM & ITBM core modules - Incident Management, Problem Management,… more
- ICF (Reston, VA)
- …technology-driven department, seeking an IT Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and service management ... Service Catalog + Liaise with the Federal Process Owner + Collaborate with other ITSM Process Managers (Change, CMDB, Incident , Knowledge, etc) + Document and… more
- HUB International (Chicago, IL)
- …that align with business and program objectives, + In concert with the ITSM /Tooling manager , monitor systems and application performance and system resource ... and technology solutions to our customers and partners. **Job Overview - Manager , Digital Platform Engineering** HUB International is rapidly expanding our digital… more
- Applied Materials (Austin, TX)
- …an innovator and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing the establishment, ... and managed effectively to support various IT service management processes. The CMDB Manager will work closely with IT and business stakeholders to maintain data… more
- Koniag Government Services (Arlington, VA)
- …of Incident , Problem, Change and Knowledge Management implementation in ITSM Pro environment + Monitors the health, administration, usage, and overall compliance ... ServiceNow activities for OIG + Specifically, supports the ServiceNow ITSM Pro SaaS product throughout its entire lifecycle of...efforts on site with and reports results to government manager + Collaborates with team members to design best… more
