- NY CREATES (Albany, NY)
- …or treatment strategies. Drive GRC process automation and integration with ITSM , SOAR, and CMDB for real-time compliance visibility and control validation. ... Professional (CISSP) - Governance domain ISACA Certified Information Security Manager (CISM) Shared Assessments Certified Third-Party Risk Professional (CTPRP)… more
- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- NTT America, Inc. (Plano, TX)
- …and forward-thinking organization, apply now. We are currently seeking a Account Service Manager - ITSM to join our team in Plano, Texas (US-TX), United ... tactical to strategic. We are currently seeking a CSI Manager to join our team. The change Manager...▪ You have 5 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module.… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Insight Global (Lexington, MA)
- …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... large-scale client engagements * Demonstrated ability in business development and portfolio expansion * Extensive hands-on experience with ServiceNow and ITSM more
- Leidos (Fort Belvoir, VA)
- **Description** This **Senior** **IT Service Management ( ITSM ) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique role ... problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. + Reporting: Generate...align with ITIL standards and contribute to the overall ITSM framework. + Customer Focus: Understand the impact of… more
- Marriott (Bethesda, MD)
- …**Expiration Date:** 01/06/2026 This is a temporary position. Job Summary The Problem Manager , ITSM , is part of the Technology Experience Center chartered with ... structured root cause analysis and coordinating cross-functional teams, the Problem Manager ensures that recurring issues are addressed effectively and permanently.… more
- Baird & Warner (Chicago, IL)
- …for homebuyers and sellers to realize their real estate dreams. Job Summary The ITSM and Service Manager is responsible for overseeing the daily operations of ... aligning them with business objectives. Using the ITIL framework, the manager will drive continuous service improvement, manage major incidents and changes,… more
- Travelers Insurance Company (St. Paul, MN)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary… more
- MongoDB (New York, NY)
- …and effectiveness **ITIL Best Practices and Incident Management:** + Collaborate with the ITSM Manager and GET Engineering to implement and enforce ITIL best ... Senior Director of GET and the Asset Management Senior Manager to manage the global support budget effectively +...Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team (SLT) across all MongoDB… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible for managing and improving IT… more
- GovCIO (San Antonio, TX)
- **Overview** GovCIO is currently hiring for a Service Now ITSM Engineer to provide extensive ITSM expertise in the operations of the technology on the AFSCI ... onsite only position. **Responsibilities** Gathers information concerning the capabilities of ITSM products; investigates the technical capabilities of ITSM … more
- BAE Systems (Sterling, VA)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role in providing exceptional IT ... new challenge, we encourage you to apply. As an ITSM ServiceNow Administrator, you'll be responsible for proactively managing... tools and platforms (eg BMC Helix, HP Service Manager ) + Strong knowledge of industry practices, techniques, and… more
- Henry Ford Health System (Detroit, MI)
- DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT process(es). Provides complete ... Coordinates requests for environment use and repurpose in collaboration with the Environment Manager and team. + Develops and maintain criteria for manual build in… more
- Link Solutions Inc (St. Mary's County, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management ( ITSM ) Technical Lead to join our team at Patuxent River, MD. + Must be a ... Clearance required + Non-remote (relocation incentive available) Our IT Service Management ( ITSM ) Technical Lead will serve as the technical lead for the Enterprise… more
- Link Solutions Inc (St. Mary's County, MD)
- …and service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical Lead to ensure data-driven insights support ... reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management ( ITSM ) system. You will provide leadership with the knowledge and insight to… more
- Howmet Aerospace (Pittsburgh, PA)
- …join the Global Information Systems group in Pittsburgh, PA. The Senior IT Service Manager serves multiple roles within the ITSM framework. First, the successful ... Management (ITAM) + Discovery + Service Mapping + Patterns + Data Manager + Experience with ITSM processes, including but not limited to IT Asset Management, IT… more
- TekSynap (Glynco, GA)
- …a specialization in IT Service Management ( ITSM ) to implement and optimize ITSM solutions using Ivanti Service Manager . This role is crucial for ensuring ... and aligned with operational needs. Responsibilities + Design, configure, and manage ITSM workflows in Ivanti Service Manager , ensuring they align with… more
- Comcast (Philadelphia, PA)
- …is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, maintaining, and ... improving core ITSM processes such as Incident, Change, and Request Management....and continuous improvement of Global Reliability IT Service Management ( ITSM ) processes (eg, Incident, Problem, Change). + Introduce the… more
- CACI International (Forest Heights, MD)
- Quality Management Office Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Travel: Local * * * **The Opportunity:** CACI's Quality Management Office Manager is responsible for overseeing and implementing a quality management framework for… more
