- Daiichi Sankyo, Inc. (Bernards, NJ)
- …other research areas centered around rare diseases and immune disorders. Summary The ITSM Process Manager for Change Management is responsible and accountable ... Ownership and Coordination. Act as a Lead function and process owner on a global level for...with operational tasks. Temporarily take over tasks from other ITSM process modules as needed. Qualifications: Successful… more
- CAI (Columbus, OH)
- …R4383 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the ITSM Process Owner you will provide leadership and develop ... maturity using Service Management methods. **Job Description** We are looking for an ** ITSM Process Owner ** to to provide leadership and develop and manage… more
- Festival Foods (WI)
- …indicators). + Build and maintain advanced skillset/knowledge. Has specialized knowledge and experience. + ITSM - Primary Process Owner for one or more ... processes. Responsible for the strategy and growth of assigned process (es). + Considered a technical or process SME for one or more core Service Desk Functions… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …research areas centered around rare diseases and immune disorders. **Summary** The ITSM Process Manager for Change Management is responsible and accountable ... Ownership and Coordination. Act as a Lead function and process owner on a global level for...with operational tasks. Temporarily take over tasks from other ITSM process modules as needed. **Qualifications:** Successful… more
- PVH Corp. (Bridgewater, NJ)
- …highest performing brand groups in our sector.** **About the Role:** The **Product Owner , ITSM ** is responsible for ensuring that the ServiceNow platform ... aggressive performance targets. As the company scales globally, the ITSM Product Owner will play a critical...on business value, user feedback, and strategic alignment. + ** Process Improvement:** + Drive continuous improvement of ITSM… more
- Trinity Health (Livonia, MI)
- …and manages the departmental budget. **PREFERRED SKILLS AND EXPERIENCE** Serves as the Process Owner for multiple ITSM processes including Configuration ... Health in leadership behaviors, practices and decisions. + Serves as the Process Owner for multiple ITSM processes and leads the design, implementation,… more
- Walmart (Sunnyvale, CA)
- …What you'll do Walmart Global Tech is looking to hire a **Staff Service Management Process Owner ** for our Sunnyvale office. The **Service Management Process ... Process . **What you'll do:** + The Service Management Process Owner is accountable to senior management...for the proper design, execution, and improvement of the process + As a member of our ITSM… more
- Chenega Corporation (Springfield, VA)
- …Management Requirements Lead** oversees a small team to manage requirement gathering, process refinement, and user story creation while ensuring the smooth execution ... maintenance activities, documenting service interoperability standards, and ensuring consistent ITSM platform availability. Additionally, they handle performance metrics reporting,… more
- HCA Healthcare (Nashville, TN)
- …Major Incidents. + Leads conference bridges and issues to resolution. Leverages HCA ITG ITSM products and tools in accordance with ITIL standards. + Works ITSM ... training and education materials for diverse user bases. Leverages ITSM Knowledge base for tier 1 analysts to equip...and patching validation (as applicable and determined by product owner ). + Gathers and documents business, user, functional and… more
- AON (Chicago, IL)
- …+ Keep evaluating new features/functionalities of ServiceNow and work with Platform owner to incorporate them on our platform + Provide weekend and On-Call ... Understanding of ITIL framework + Partners with the Aon Service Delivery and ITSM teams to deeply understand their requirements. Collect, review, analyze, and manage… more
- Sabre (Dallas, TX)
- …in IT Service Management. **What will you achieve?** + Assist in translating process owner 's requirements into ServiceNow workflows. + Collaborate with the SCRUM ... master for the ServiceNow implementation between the process owner and the developers. + Contribute...reporting metrics for ServiceNow and related components of the ITSM platform. **What's in it for you?** + Work… more
- New York State Civil Service (Albany, NY)
- …assignments of?Quality Assurance, Drupal Site Building, Operational Website Support, Product Owner , and Other Roles and Responsibilities around web development and ... testing of all website development and updates to fulfill ITSM service requests. Drupal Site Building * Perform a...and configuring modules. * Complete in the content migration process for websites moving to Drupal site factory or… more
- ADM (Erlanger, KY)
- …within the enterprise process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology ... by working closely with the Solution Architects, System Analysts, Process analysts, and business process experts to...data model to enable data captured from multiple sources ( ITSM , CSM, SecOps, ITOM, CMDB, etc) to flow seamlessly… more
- SMBC (Jersey City, NJ)
- …and SML's (System Maintenance Logs) as part of the change management process * Ensures project closure activities are completed, including completion of all ... all Central IT PMO Policy, Procedures and Governance initiatives. * Conduct Process Quality Reviews, drive steer co and portfolio prioritization and ROI Demand… more
- MIT Lincoln Laboratory (Lexington, MA)
- …MIT Lincoln Laboratory is seeking a visionary and experienced ServiceNow Product Manager/ Owner to lead and drive the next phase of our ServiceNow journey. ... that builds on the success of our Information Technology Service Management ( ITSM ) module implementation. We are expanding the platform to deliver an… more
- CACI International (Arlington, VA)
- …and testers using agile software development methodology. + Sustain and improve the process of knowledge sharing throughout the team. + Actively participate in agile ... + Support and participate in customer requirement workshops, working with product owner /stakeholders to configure requested items and tasks using Flow Designer to… more
- Takeda Pharmaceuticals (Cambridge, MA)
- By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application ... development and alignment of delivery to the strategic vision. The Platform Owner is focused on delivery, release plans, and communicating progress to stakeholders.… more
- Samsung SDS America (Ridgefield Park, NJ)
- …to work collaboratively with various stakeholders. Responsibilities: ZTM Implementation and Delivery Process Owner : + Own and oversee the comprehensive ... Enablement and Support Manager will be responsible for owning the delivery process of the ZTM application to end-customers and Managed Service Providers (MSPs).… more
- Commonwealth of Pennsylvania (PA)
- …today! DESCRIPTION OF WORK An individual in this role serves as the IT process owner and manager, ensuring the application of Information Technology Service ... Bureau / Division Bureau of Enterprise Application Solutions, Business Process Division Worksite Address Northwest Office Building; 910 Capital...Management ( ITSM ) principles to the tasks executed by the team… more
- ICF (Reston, VA)
- …+ Implementation Support: Implement enhancements based on priority given by platform owner ; conduct code reviews and ensure adherence to best practices. Collaborate ... and Automation: Support seamless integrations with third-party systems for process automation and data consistency. + Performance Optimization: Identify and… more
