- Insight Global (Cleveland, OH)
- …raised on ServiceDesk- Liaising, supervising and assisting visiting engineering and technical staff. - Progressing colleagues' Service Requests, according to ... Description Insight Global is seeking a motivated and energized Service Analyst to join a manufacturing company in the...ill be responsible for onsite IT support in a technical capability to help resolve colleagues IT related issues… more
- Corteva Agriscience (Des Moines, IA)
- …of humankind. **Corteva Agriscience** has an exciting opportunity for an **IT** **Engineering Lead - IT Service Management ( ITSM ) Operations.** The ... includes leading the transformation and evolution of all core ITSM processes in alignment with ITIL service ...lead a team of talented employees and managed service provider responsible for designing, implementing, and managing our… more
- CACI International (Arlington, VA)
- ITSM Lead Job Category: Information Technology... to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various ... ITSM Process Lead...candidate will be responsible for designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- MUFG (Tempe, AZ)
- …have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven ... maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must… more
- UCLA Health (Los Angeles, CA)
- Description The ITSM & ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and ... integration of ITSM processes for UHIT and non-UHIT stakeholders. This role...management, project and resources management, reporting and updates, and service as a liaison between the customer and development… more
- Veracity Consulting Group (Glen Allen, VA)
- …environment including IT Service Management, HR Service Delivery, Customer Service Management, Creator Workflows. Advise on all technical aspects of the ... Solution Architect - ITSM /HRSD/CSM/Creator Location: Richmond, VA; Atlanta, GA; Remote Veracity...8+ years of incremental technical experience in technical roles (developer, senior developer, lead developer,… more
- AireSpring (Dallas, TX)
- …prioritize and lead the implementation of key functionality within our ITSM customer portal to elevate our customer's experience. The Architect will play a ... entrepreneurial Customer Portal Architect to join our team and lead the portal evolution of our new AI based... the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics… more
- NCR Atleos (Atlanta, GA)
- …ServiceNow Lead with strong administration, development, and support skills on ServiceNow ITSM and CSM. The ServiceNow Lead role will work closely with ... tailored to the customer requirements * Creation/implementation/modification of ServiceNow ITSM /CSM/ others components * Monitor technical documentation and… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 33814 **Summary** **IT Service Management Requirements Lead ** **Springfield, VA** Are you ready to enhance your skills and build your career in a ... (SMEs) with decades of experience working in the Federal marketplace. The **IT Service Management Requirements Lead ** oversees a small team to manage requirement… more
- International (Lisle, IL)
- …our Digital Transformation Journey. In this role you will be responsible for IT Service Management ( ITSM ) and IT Operations Management (ITOM). You will be ... expected to play a lead role in the architecture...ITSM and ITOM best practices. + Foster continuous service delivery optimization and improvement. + Build enduring relationships… more
- ServiceNow, Inc. (Fort Meade, MD)
- …the technical expert in how to best support IT by configuring ITSM Service Delivery using ServiceNow best practices focused on configuration vs. ... team - consulting with customers and configuring the ServiceNow ITSM products based on configuration best practices - all...the customer's future system administrators throughout the engagement + Lead technical aspects of project delivery and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the ... environment and effective integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical … more
- Danaher Corporation (Lodi, CA)
- …the Danaher Business System which makes everything possible. The IT Client Services Technical Lead is responsible for providing advanced technical support, ... complex issues. This role acts as the escalation point for challenging technical problems, offering hands-on assistance and mentoring team members to improve their… more
- TekSynap (Arlington, VA)
- …circuit engineering, and equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk. + Troubleshoot and maintain all ... best practices related to Information Management Operations and with ITSM best practices. + Knowledge in handling and managing...Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our… more
- MUFG (Jersey City, NJ)
- …Management (ITAM) Developer, VP** **ServiceNow IT Service Management ( ITSM ) Developer** **Responsibilities:** + Serve as the technical subject-matter-expert ... ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + **ServiceNow IT Service Management ( ITSM ) Developer, VP** + **ServiceNow IT Asset… more
- Capgemini (Atlanta, GA)
- …experienced in leading in the development and implementation of ServiceNow Information Technology Service Management ( ITSM ) and End User Portal solutions and: + ... infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services… more
- CACI International (Arlington, VA)
- …Local * * * **The Opportunity:** CACI is seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that ... TOC Service Desk Shift Lead Job Category:...service desk technicians on designated shift + Leverage technical background to guide troubleshooting and incident management of… more
- General Dynamics Information Technology (Fairfax, VA)
- …and leading technical solutions implementation for Enterprise IT technical solutions, to include technology modernizations and ITSM integrations. ... Architect **Skills:** Enterprise IT Architecture,Enterprise Systems Engineering,Information Technology (IT) Solutions, ITSM ,Solution Architecture **Experience:** 15 + years of related experience… more
- ADM (Erlanger, KY)
- …system configuration + Drive plans for system optimization to ensure sustaining value + Lead the integration of new service offerings, including new merger and ... of ServiceNow architecture, design and implementation. + Functional knowledge of IT Service Management ( ITSM ) processes and ITIL framework + Strong oral… more
- Sierra Nevada Corporation (Lone Tree, CO)
- …a results-driven, team-oriented IT leader? This is the opportunity for you! As ITSM Process Manager, you'll oversee IT Service Management and related functions ... at Sierra Nevada Corporation, ensuring all aspects of ITSM adhere to the highest operational and compliance standards....of Critical Success Factors and KPI's to measure IT Service Management improvement. In this role, you'll participate in… more