- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... candidate is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key… more
- HSBC (Buffalo, NY)
- Service Resiliency Manager Brand: HSBC Area of Interest: Technology Location: Buffalo, NY, US, 14210 Work style: Hybrid Worker Date: 4 Jan 2026 In compliance ... we all share. We are seeking a highly experienced Service Resiliency Manager with a strong background...with a strong background in infrastructure support and IT Service Management ( ITSM ). The ideal candidate will… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the ... service desk staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg, ServiceNow) to manage service … more
- NY Creates (Albany, NY)
- …or treatment strategies. Drive GRC process automation and integration with ITSM , SOAR, and CMDB for real-time compliance visibility and control validation. ... Professional (CISSP) - Governance domain ISACA Certified Information Security Manager (CISM) Shared Assessments Certified Third-Party Risk Professional (CTPRP)… more
- Signature Aviation (Orlando, FL)
- …and enhance our enterprise ServiceNow platform. Reporting to the Sr. Technology Customer Service Manager , this role ensures our platform remains modern, secure, ... scalable, and fully optimized to support IT Service Management ( ITSM ) and broader organizational needs. With 7+ years of hands-on ServiceNow experience, you will… more
- Endo International (St. Louis, MO)
- …the higher standard we live by every day. **Job Description Summary** The Manager , Information Systems is accountable for ensuring excellence in providing End User ... IT services to internal customers through service development, transition, and operations. The individual will ensure that service objectives and operational… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to ... and financial impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician** to provide high-quality IT support across hardware, software, and… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday...to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information ... and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** provides timely and accurate Information Technology service … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday...to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information ... and Monday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** provides timely and accurate Information Technology service … more
- Red River (San Francisco, CA)
- …needs into actionable plans, balancing strategic product vision with short-term service delivery needs. **2. Project Management & Delivery Oversight** + Plan ... Professional, Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager , or equivalent certifications. + Demonstrated success operating as both… more
- Terumo Medical Corporation (Somerset, NJ)
- …SAP S/4HANA. + Design and implement GRC Access Control. + Assist project manager in security governance projects and manage daily security tasks. + Collaborating ... of work. Production support & Continuous Improvement + Adhere to the company's procedure ( ITSM , CHARM, etc.) for user management and role management. + Meet the SLAs… more
- Baird & Warner (Chicago, IL)
- …easier for homebuyers and sellers to realize their real estate dreams. Job Summary The ITSM and Service Manager is responsible for overseeing the daily ... them with business objectives. Using the ITIL framework, the manager will drive continuous service improvement, manage...practical knowledge of the ITIL framework. + Expertise with ITSM platforms such as Fresh Desk, Fresh Service… more
- NTT America, Inc. (Plano, TX)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Account Service Manager - ITSM to join our team in Plano, Texas ... United States (US). Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination...tactical to strategic. We are currently seeking a CSI Manager to join our team. The change Manager… more
- Leidos (Fort Belvoir, VA)
- **Description** This **Senior** **IT Service Management ( ITSM ) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique ... problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. +...collaboration with other ITSM processes to enhance service quality. + Reporting: Generate reports on problem management… more
- TekSynap (Glynco, GA)
- …a specialization in IT Service Management ( ITSM ) to implement and optimize ITSM solutions using Ivanti Service Manager . This role is crucial for ... with operational needs. Responsibilities + Design, configure, and manage ITSM workflows in Ivanti Service Manager...configure, and manage ITSM workflows in Ivanti Service Manager , ensuring they align with organizational… more
- GovCIO (San Antonio, TX)
- **Overview** GovCIO is currently hiring for a Service Now ITSM Engineer to provide extensive ITSM expertise in the operations of the technology on the AFSCI ... requirements. + Coordinates the planning, design, and installation of ITSM equipment, using knowledge of Service Now...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Travelers Insurance Company (St. Paul, MN)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve...successful production checkout and status updates are accurate. + ** Service Request Management** : Works with service … more
- BAE Systems (Vicksburg, MS)
- …operations in a large government contract. You'll act as the primary enterprise service manager for all services delivered by the prime contractor, while ... service strategy tasks which include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible… more
- BAE Systems (Sterling, VA)
- …Experience with other ITSM tools and platforms (eg BMC Helix, HP Service Manager ) + Strong knowledge of industry practices, techniques, and standards related ... enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role...related field + 6 years of experience in IT service management, with a focus on problem management and… more
- Link Solutions Inc (St. Mary's County, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management ( ITSM ) Technical Lead to join our team at Patuxent River, ... Clearance required + Non-remote (relocation incentive available) Our IT Service Management ( ITSM ) Technical Lead will serve...stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align… more
