- CVS Health (Tallahassee, FL)
- …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involves significant… more
- CVS Health (Richmond, VA)
- …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more
- CVS Health (Baton Rouge, LA)
- …And we do it all with heart, each and every day. **Position Summary** The Inbound / Outbound Queue Associate is a fully telework position. **The ... where applicable, while adhering to company policy and procedures. + Places outbound calls to providers under the direction of Medical Management Nurses to… more
- WM (Lewisville, TX)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (AA) serves as a key point of...Small/Medium business customers. Operating as part of a team-based queue , the AA focuses on retaining and growing the… more
- CenterWell (Phoenix, AZ)
- …based upon business need. Those tasks include but are not limited to: + Take inbound phone calls from various healthcare team members. These calls can include: + New ... Medication History discussions + Transfer of prescriptions between pharmacies + Make outbound phone calls to various healthcare providers if required for business… more
- PenFed Credit Union (San Antonio, TX)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more