- CVS Health (Jefferson City, MO)
- …**Start Date: November 3 2025** **Position Summary** + This position is for an Inbound / Outbound Queue Associate with American Health Holdings Medical ... Management Customer Service Department. + The job is part of a fast-paced environment in which high level customer service is a must. + Promotes/ supports quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center… more
- CVS Health (Tallahassee, FL)
- …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involves significant… more
- CVS Health (Richmond, VA)
- …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more
- CVS Health (Lansing, MI)
- …**Shift Available: Tuesday-Saturday; 1:30pm-10:00pm EST** Holidays required. This is a fully remote position and the following are some required Work from Home ... criteria which includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Download speed 25mbps or more and upload speed 10 mbps or… more
- CVS Health (Baton Rouge, LA)
- …And we do it all with heart, each and every day. **Position Summary** The Inbound / Outbound Queue Associate is a fully telework position. **The ... where applicable, while adhering to company policy and procedures. + Places outbound calls to providers under the direction of Medical Management Nurses to… more
- WM (Lewisville, TX)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (AA) serves as a key point of...Small/Medium business customers. Operating as part of a team-based queue , the AA focuses on retaining and growing the… more
- CenterWell (Phoenix, AZ)
- …based upon business need. Those tasks include but are not limited to: + Take inbound phone calls from various healthcare team members. These calls can include: + New ... Medication History discussions + Transfer of prescriptions between pharmacies + Make outbound phone calls to various healthcare providers if required for business… more
- PenFed Credit Union (San Antonio, TX)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more