- PSEG (Bethpage, NY)
- …communities we serve make this a particularly exciting time to join PSEG. **Job Summary** ** Incident Manager / Problem Manager Lead** The purpose of the ... Incident / Problem Manager is to manage the lifecycle of all incidents,...updates to stakeholders. The work is largely aimed at incident avoidance requiring active engagement in problem … more
- MSys Inc. (Montgomery, AL)
- Job summary: Title: Incident and Problem or Project Manager - Hybrid Location: Montgomery, Alabama, USA Length and terms: 8 months with extension - W2 or C2C ... candidates only Experience Required: + 2/3 years of work in Incident Management, Problem Resolution, and/or Production Support activities. + 3/5 years experience… more
- Comcast (Centennial, CO)
- …team during major incidents related to the Cloud Video Platform and serves as the problem manager for post- incident review and ongoing management. You will ... COMCAST Technology Solutions has a great opportunity for an Incident Response Manager with a history of...aging of repair items, as well as define other incident management- and problem management-related workflows. +… more
- Commonwealth of Pennsylvania (PA)
- …quickly as possible all disruptions of OIT-provided IT services. Work includes assisting the problem or incident manager to direct and ensure that incidents ... you will lead all administrative and technical staff in providing incident and problem management services. Join our dynamic team of professionals, apply today!… more
- Mastercard (O'Fallon, MO)
- …small Agile teams using DevOps and SRE principles * Experience as a federated incident and problem manager Mastercard is an inclusive equal opportunity ... better business results. **Title and Summary** Lead BizOps Engineer A US based Manager Position is needed to support the growing Automation based squad model that… more
- The Hartford (Charlotte, NC)
- …efficiency; Makes recommendations for design changes for improved reliability + Working with Incident / Problem manager and help drive blameless RCA, ... using cutting-edge technologies and Experience in enabling next-gen alerting, problem -solving, and self-healing solutions for IT assets Qualifications and Skillset:… more
- S&P Global (New York, NY)
- …Incidents. + Work as Incident Manager and coordinate tasks during the incident . Work with the Problem Manager and review the Change Management ... and actions are decisively directed/ coordinated across recovery teams. + Performs incident trend analysis, creates problem tickets for recurring incidents,… more
- Travelers Insurance Company (Hartford, CT)
- …+ Opens problems and, on a monthly basis, generates an overview of incident information to identify problems. + Problem Management:Analyzes Incident / ... experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ideal candidate will...may have responsibility for one or more of the following: Incident Management:Develops MTTR (Mean Time to Resolve) and trending… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response. The Manager , IT Security ... to the organization, and is responsible orchestrating the security incident response activities. The manager will, in...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which is desirable.… more
- Amazon (Austin, TX)
- …applicable to current process. - Lead reviews of Incident calls to ensure every Incident Manager is consistently raising the bar. - Work with the team to ... and reviews to identify areas for improvement to the Incident and Problem Management process. - Prepare...reviews - Conduct 1 on 1 meetings with each Incident Manager that reports to you. -… more
- ServiceNow, Inc. (Orlando, FL)
- …or US Permanent Residents, holding a green card, will be considered."_** The Major Incident Manager is a key driver for managing the resolution of technical ... member of the Global Technical Support team, the Major Incident Manager should be both technically competent...summary of the business impact and duration to the Problem Management team . Perform other duties and projects… more
- Serco (Colorado Springs, CO)
- **Position Description** Serco is seekingan **ITIL Incident Manager ** to join the support desk for IMCOM/CYS. This position works with various teams to ensure ... resolved in a timely and effective manner. As the Incident Manager you will develop and maintain...there are recurring malfunctions. + Coordinate with Change and Problem management functions. + Adjust the incident … more
- Citigroup (Irving, TX)
- …of technology specialists that can make the difference within Citi?** The position, " Incident Manager " provides a career opportunity by managing and driving the ... with the valuable individuals in our squad, the Major Incident Manager is responsible for leading core...need are:** + Critical Thinking + Deductive Reasoning + Problem Solving + Commanding presence on the call +… more
- Fiserv (Marietta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Incident Manager **About the Team:** Meet Clover, the leading cloud-based integrated ... change management, mean time to restore, and incident reduction objectives. The Incident and Event Manager will work closely with senior leadership and… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Critical Incident Manager ** **Category:** Software Development/ Engineering **Main location:** United States, Alabama, Huntsville **Alternate Location(s):** ... * Minimum of 10+ years' experience as a Critical Incident Manager . * Experience working in IT...data and work in a fast-paced environment. * Strong problem solving, analytical, and time management skills. * Active… more
- Morgan Stanley (New York, NY)
- …programs. **Job:** **Production Management and Operational Support* **Title:** *Major Incident Manager * **Location:** *New York-New York* **Requisition ID:** ... high-performing globally distributed team that plays a mission critical role in Incident Management, Problem Management, Change Management, seated in the… more
- Citizens (Johnston, RI)
- Description The Tabletop (TTX) Exercise and Incident Response Lead is responsible for the planning, coordinating, and leading tabletop exercises designed to evaluate ... areas for improvement and will also be responsible for assisting with incident response for nontechnical incidents, inclusive of alerting via Everbridge when… more
- Morgan Stanley (Purchase, NY)
- …characteristic protected by law. **Job:** **Risk Management* **Title:** *AVP US Banks Incident & Fraud Risk Manager * **Location:** *New York-Purchase* ... and lending products and services to WM and ISG clients. The US Banks Incident & Fraud Risk Management Team is seeking an Assistant Vice President ("AVP") who… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …entity other than @Olympus.com, it is likely not legitimate._ **Job Description** The Incident Response Leader is responsible for the management and response to live ... They will also be responsible for overseeing Managed Service Provider (MSP) incident response services, ensuring MSP compliance with SLAs, KPIs, and for providing… more
- MTA (New York, NY)
- Specialist Cybersecurity Analyst Critical Assets & Incident Response CERT Job ID: 7878 Business Unit: MTA Headquarters Location: New York, NY, United States ... 23, 2024 Description Job Title: Specialist Cybersecurity Analyst Critical Assets & Incident Response CERT Salary Range: $118,404 - $139,755 Hay points: 451 Dept/Div:… more