- Amazon (Herndon, VA)
- …Engineering, Network Engineering, Solutions Architecture, or similar technical support role. - 3+ years Incident Manager / Problem Manager Experience for ... operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated career… more
- KeyBank (Buffalo, NY)
- …+ Six Sigma or Project Management experience or certification + Previous experience as an Incident Manager or Problem Analyst/ Manager + Experience with ... **Location:** 4910 Tiedeman Road - Brooklyn, Ohio 44144 The Problem Manager is responsible for executing all...training. + Prioritize problems to be resolved with the Incident Process Manager + Designs and conducts… more
- COOLSOFT (Raleigh, NC)
- …record of developing and providing service level agreements and resolving IT incidents. The Incident and Problem Manager is responsible for overseeing the ... major incident responses, and implementing workarounds. The Incident Manager conducts trend analyses and root...analyses to identify areas for improvement. In addition, the Problem Manager tracks IT incidents, conducts post-mortems… more
- UNUM (Atlanta, GA)
- …we're excited about what's next. Join us. **General Summary:** The Critical/Major Incident Manager II leads and coordinates responses to high-priority incidents, ... in the IT field. + ITIL certified with proven expertise in ITIL processes ( incident , problem , change, and release management). + Excellent written and verbal… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which is desirable.… more
- Toyota (Plano, TX)
- …in Plano,_ _TX_ **Who We're Looking For** We're looking for a passionate and driven Incident Response Manager to play a pivotal role in managing major incidents ... and leading incident / problem management efforts. In this role, you'll...resolution and minimal impact to our users. As the Incident Response Manager , you'll act as the… more
- Adecco US, Inc. (Charlotte, NC)
- **Position:** Senior Crisis & Incident Response Manager **Location:** Fully Remote. Can be located in Charlotte, Atlanta, Raleigh, Richmond, VA **Duration:** ... rotation with 24/7 availability) **Overview:** We are seeking a **Senior Crisis & Incident Response Manager ** to support the Enterprise Risk Management (ERM)… more
- Travelers Insurance Company (Hartford, CT)
- …+ Opens problems and, on a monthly basis, generates an overview of incident information to identify problems. + Problem Management:Analyzes Incident / ... experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ideal candidate will...may have responsibility for one or more of the following: Incident Management:Develops MTTR (Mean Time to Resolve) and trending… more
- Regions Bank (Nashville, TN)
- …into the careers section of the system. **Job Description:** At Regions, the Incident and Problem Management Event Specialist supports incident response ... resolutions in a timely manner + Contributes to the Incident and Problem Management portion of the...the office three or more days a week. The manager will set the work schedule for this position,… more
- Rush University Medical Center (Chicago, IL)
- …vary depending on the circumstances of each case. **Summary:** We seek a highly skilled Incident Response Manager to lead our incident response team in ... Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) 3. Analyze and investigate a broad range of… more
- Wolters Kluwer (Waltham, MA)
- …products and applications. We have an amazing opportunity for an **IT Security Manager ( Incident Management)** , available within our Global Business Services ... division! The IT Security Manager ( Incident Management) will be responsible for...handling sensitive data + Self-motivated with strong analytical and problem -solving abilities + Ability to set and manage priorities… more
- TekSynap (Washington, DC)
- …or incident management experience. + Certifications such as ITIL, Certified Incident Manager (CIM), or other relevant certifications are highly preferred. + ... and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT… more
- Lilly (Indianapolis, IN)
- …and effective Tech organization in the world. As a Service Management Process Manager , you will manage critical processes required for world class operations. As a ... process manager you will be overseeing groups of analysts executing...you will be responsible for overseeing, executing and optimizing Incident and Major Incident Management processes to… more
- Academy Sports + Outdoors (Katy, TX)
- …a workplace environment that values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment will oversee all disaster ... recovery and incident management activities in conjunction with the Manager Business Continuity and Crisis to ensure business continuity in a large retail… more
- Chobani (TX)
- …This professional is responsible for responding to security incidents, managing the incident response process, and mitigating the impact of security breaches. The ... Security Incident Responder works closely with other members of the...such as Python, PowerShell, or Bash. Excellent analytical and problem -solving skills, with the ability to quickly and accurately… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), works ... and document them in ServiceNow * Adopt/Learn the internal automation tools for incident logging and tracking * Learn various internal product & engineering team… more
- Leidos (Aurora, CO)
- **Description** **The Digital Modernization Sector at Leidos** has an opening for an ** Incident Manager ** - to oversee all aspects of the incident management ... process, from evaluation to resolution. An Incident Manager records all issues and helps to design ways...of statistics and reports to demonstrate performance of the Incident and Problem Management process. + Create… more
- ServiceNow, Inc. (Milwaukee, WI)
- …are proud to work and can make a positive impact ServiceNow's Security Incident Command (SIC) team is seeking an experienced Business System Analyst (BSA) with ... experience in the information security domain to improve our post- incident Recovery lifecycle. This is a new role and...Management** , **Security Crisis Management** , **Crisis Lead** , ** Problem Management** and **SSIRP** . **What you get to… more
- CVS Health (Farmers Branch, TX)
- …needed. + Identifies and participates in critical issue escalations partnering with Critical Incident and Problem Manager roles. + Provides Executive Support ... release notes and train others. + Excellent analytical, conceptual, and problem -solving abilities. Excellent process flow and technical support documentation skills.… more
- University of Miami (Miami, FL)
- …Information Technology Department has an exciting opportunity for a full-time IT Security Incident Response Leader. The IT Security Incident Response Leader will ... efforts. This individual will be responsible for developing and implementing incident response strategies, managing a team of cybersecurity professionals, and… more