- Jacksons (Meridian, ID)
- …sex, age, disability, or any other protected characteristic. Job Details Job Family Information Technology Job Function Information Technology Pay ... departments from retail locations. Your responsibilities include gathering detailed information , diagnosing problems, and either resolving issues or routing tickets… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Lahey Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position ... must be skilled in both customer service and various information technology areas. On a day-to-day basis,...manner; maintaining and ensuring the accuracy of all logged information . 2. Responsible for Level 1 support… more
- General Dynamics Information Technology (Quantico, VA)
- …Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government projects ... WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do...will be impactful to the mission of the IT Technology Development division within the NCIS ITD organization in… more
- General Dynamics Information Technology (Springfield, VA)
- …Contract Services; + Performs malware analysis and signature development; + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... Citizenship Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and implementation of… more
- BAE Systems (Jacksonville, FL)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a critical role in ... new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide...**Required Education, Experience, & Skills** + Bachelor's degree in Information Technology , Computer Science, or a related… more
- Robert Half Technology (Overland Park, KS)
- Description We are looking for a motivated Tier 1 SOC Analyst to join our team on a long-term contract basis in Overland Park, KS. This role is ideal for recent ... and tools is advantageous. * Commitment to maintaining data privacy and security. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first… more
- Imagine One Technology & Management (Norfolk, VA)
- …the creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution ... in accordance with established timeframes. + Ensure real time information exchange of operational, critical situations, and disaster preparedness...for leadership and conduct morning operations briefs. + Provide tier 1 , tier 2 and… more
- General Dynamics Information Technology (Las Cruces, NM)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Administrator with GDIT. A career ... that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT...2-week period) Candidate must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment;… more
- GovCIO (Boise, ID)
- …**Defined Shift** Mon-Fri, 9:00 AM-5:30 PM Shift 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong passion for technology , particularly iOS ... their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update,...skills (verbal and written). + Ability to handle confidential information (PHI/PII) with discretion and integrity. + Demonstrated reliability,… more
- Leidos (Indianapolis, IN)
- …Values guide the way we do business. Leidos is seeking skilled and customer-focused ** Tier 1 Information Specialists** to join our team supporting inquiries ... related to federal government programs and services. As a Tier 1 Information Specialist, you...Proficiency in using CRM systems and other contact center technology . + Excellent communication skills, both written and verbal,… more
- TISTA Science and Technology (MD)
- …TISTA is seeking a full-time Service Desktop Technician to provide level 1 /2 and desk-side support for devices including desktops, laptops, printers, scanners, and ... and other COTS products. The candidate must work well with other technology team members as well as independently, maintaining communication with team members… more
- General Dynamics Information Technology (Beale AFB, CA)
- …Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier - 1 Network monitoring, Operational Support, and Help Desk services ... experience **US Citizenship Required:** Yes **Job Description:** Network Engineer Associate Join our technology leading team of men and women that solve some of the… more
- Koniag Government Services (Washington, DC)
- …paid time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer's network infrastructure and provide ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- Leidos (Orlando, FL)
- …Battle Management System (ABMS) Program currently has an opening for a **Help Desk** **Specialist ( Tier 1 )** to work in our Orlando, FL office. This is an ... + Ability to learn customer support essentials to provide Tier 1 level support to customers. +...events. **Minimum** **Qualifications** : + BS degree in Information Technology , Computer Science, or technical related… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... and commercial customers in the areas of engineering, maintenance services, information technology , program support, logistics/base support, and procurement.… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to ... of Service/Help desk or customer service support experience. + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office, Suite… more
- Leidos (Indianapolis, IN)
- …communication channels. **What you will do:** + Handle escalated and complex inquiries from Tier 1 Information Specialists and resolve issues that require ... and customer experience. + Provide feedback and coaching to Tier 1 Information Specialists to...Proficiency in using CRM systems and other contact center technology . + Excellent communication skills, both written and verbal,… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- Nightwing (Pensacola, FL)
- …Certifications:** + DoD 8570. 1 -M Compliance at IAT Level I + Information Technology Infrastructure Library (ITIL) certification Sydeo 3492 _At Nightwing, we ... operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise environment. ... This is a great opportunity for someone with foundational Information Technology (IT) experience who is ready...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,… more