- Novo Nordisk Inc. (Plainsboro, NJ)
- …you in? Are you ready to experiment with us? The Position The purpose of the Integrated Customer Engagement Lead is to develop and implement a comprehensive ... other teams across the enterprise that utilize these channels. Relationships The role of Integrated Customer Engagement Lead reports directly into the Head… more
- Merck & Co. (North Wales, PA)
- …implications in planning and strategy.Corporate Accounts: Support account team's direct customer engagement with key employer stakeholders (eg, large, ... following: Customer Segment Strategy: Responsible for the development of above-brand customer strategies & engagement including IDN, GPOs, Specialty Pharmacy,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …to develop customer engagement metrics Experience Operations and Integrated Customer Engagement teams to develop the business requirements for ... of tactical plans Partner with Experience Operations and Integrated Customer Engagement to drive omnichannel capability adoption and integration… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …to develop customer engagement metrics Experience Operations and Integrated Customer Engagement teams as needed Compliance and Best Practices: ... organization, TA and Brand(s). Responsibilities include supporting the development of customer engagement tactical planning, strategies, and execution, tactical… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …develop customer engagement metrics Experience Operations and Integrated Customer Engagement teams to incorporate capabilities and technologies ... Commercial Excellence, CIA, IT, Sales, Medical, Legal, and Regulatory. Essential Functions Customer Engagement Mapping and Test Planning: Conduct comprehensive … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …budget Drive development of company-wide processes and guidelines to support customer -focused objectives Responsible for developing communications and engagement ... organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- … Customer Experience & Marketing Enablement, including Omnichannel Engagement , Next Generation Capabilities, Marketing Operations , Experience Intelligence ... extends beyond transactions to craft experiences as one fully integrated , aligned and connected organization that puts empathy at...Architecture & Automation Lead reports directly to the Experience Operations Lead as part of the Customer … more
- Merck & Co. (North Wales, PA)
- …teams. Desired Experience and Skills : -Knowledge of digital platforms for customer analytics and customer engagement .Account Management/Contract Negotiation ... will work closely with the US Commercial Leader and the associated brand Customer Agile teams to build value evidence strategies and tactics using input from… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... extends beyond transactions to craft experiences as one fully integrated , aligned and connected organization that puts empathy at...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …organization. ResponsibilitiesOncology Medical Strategy: Take the responsibilities to oversee integrated global medical affairs plan for all global Oncology ... products. Ensure that these plans are meeting the customer needs and aligned with the product development strategies, global brand strategies and regional medical… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …across Customer Experience & Marketing Enablement, including Omnichannel Engagement , NextGen, Marketing Operations , Experience Intelligence and Strategic ... extends beyond transactions to craft experiences as one fully integrated , aligned and connected organization that puts empathy at...Management & Production Lead reports directly to the Experience Operations Lead as part of the Customer … more
- Merck & Co. (North Wales, PA)
- …up of subject matter experts in commercial offers, vaccine distribution, and customer experience/ engagement focused on contracting and ordering of vaccines. ... distribution and contracting strategies along with a dedicated focus on evolving customer experience through the vaccine contracting and ordering process. The C&DS… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …across Customer Experience & Marketing Enablement, including Omnichannel Engagement , Experience Operations , Marketing Operations , Experience Intelligence ... extends beyond transactions to craft experiences as one fully integrated , aligned and connected organization that puts empathy at...& Governance Lead reports directly into the Next Gen Customer Engagement and Enablement Lead. This role… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Omnichannel Engagement , including the Therapeutic Area Orchestration and Experience Operations Teams. The Lead will also interface with teams across the ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... extends beyond transactions to craft experiences as one fully integrated , aligned and connected organization that puts empathy at...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …teams across Customer Experience & Marketing Enablement, including Omnichannel Engagement , Experience Operations , Marketing Operations , Next Gen and ... tagging strategies, and develop approaches to operational reporting and measurement of customer engagement initiatives Additionally, they will lead reporting and… more
- Merck & Co. (North Wales, PA)
- …mission to accelerate our commercial transformation, with a focus on modernizing customer engagement for competitive advantage, using data-driven insights. We ... the world with the goal of doubling the speed, impact, and efficiency of our customer engagement over the next three years.The HH Data, Digital & Analytics… more
- Merck & Co. (North Wales, PA)
- …Skills: Strong commercial leadership experience with P&L management. Direct Customer /Payer engagement Effective management in multi-layered leadership structures ... role will collaborate extensively with cross-functional stakeholders, including Marketing, Integrated Account Management (IAM), Finance, the Washington DC Office,… more
- Merck & Co. (North Wales, PA)
- …- The individual will collaborate across functions including Brand Marketing, Integrated Account Management, Outcomes Research and Policy to incorporate market/ ... customer insights in the development of payer ... marketing strategies to include innovative approaches and digital engagement . Strong knowledge of marketing principles and activating market… more
- Sierra (San Francisco, CA)
- …in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San ... are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Competitive Intensity, and Family. These values are the foundation… more
