- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated ITSM Queue Manager with the ability to work in challenging, consultative, and collaborative team ... training materials for service desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high degree of recurrence,… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several ' Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway ... the Office of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides telephone… more
- Rocket Software (Columbus, OH)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of ... Team (first, second, and third-level support) for Rocketeers, including ticket queue management. Proactively manage resources, perform processes and services, and… more
- City of New York (New York, NY)
- Job Description College Aide / Intern Part-Time Undergraduate Students at the Junior /Senior Year Established in 1805, the New York City Department of Health and ... scheduling print, bindery and shipping assignments. Provide the Production Manager ongoing updates on print jobs throughout every day....files to be printed and print jobs in the queue . Ad hoc duties as requested by the Deputy… more