- BeOne Medicines (Emeryville, CA)
- …Introduce AI -powered CRM capabilities (eg, next-best-action, intelligent call planning, conversational insights). + Partner with the Innovation & AI ... leader will own the end-to-end CRM ecosystem - strategy, design , governance, operations, and innovation - ensuring it serves...- insight velocity, engagement quality, and operational efficiency. + Lead CRM as part of the broader modular data… more
- Stanley Martin Homes (Reston, VA)
- …BI-tool levels. + Lead UAT for BI data sets and metrics; design business-facing validation checks with Analysts; remediate defects with DE. + Establish modeling ... real estate/construction or Marketing analytics. + Familiarity with Looker's Agentic AI workflows and Conversational API capabilities. **Position Requirements:**… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …capabilities to deliver intuitive, human-centered experiences. As a Lead Conversational Designer , you will lead the design and optimization of ... deliver next generation experiences to our customers. As a Lead Conversational Designer , you will...Lead the design and optimization of conversational experiences for AI agents, chatbots, voice… more
- Humana (Pierre, SD)
- …center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI ** + Partner with product managers and product owners ... scope and complexity ranging from moderate to substantial. **Job Description** The Lead Solution Architect is responsible for Architecture design , planning,… more
- Nordstrom (Seattle, WA)
- …and BI tooling at scale. + Lead the technical vision for conversational AI and natural language processing capabilities within the Enterprise Data Platform, ... an experienced Principal Engineer to lead the design and implementation of cutting-edge Conversational Analytics...innovation by staying current with the latest advances in conversational AI , large language models, and natural… more
- JPMorgan Chase (New York, NY)
- …of conversational technology in finance. + Lead and execute the design of conversational flows for AI -driven tools, including chatbots and IVRs, ... blend business needs and user insights. As a Conversation Design Lead on the Chase Voice (IVR)...innovation and shaping the future of customer interaction through conversational AI . This role will support our… more
- Wells Fargo (Wilmington, DE)
- …this role:** Wells Fargo is seeking a Conversational AI Manager to lead a team of resources focused on design , implementation, and care for our new ... you will:** + Manage and develop a team of Conversational AI resources to Design ,...highly complex deliverables in a new CCaaS environment. + Lead technology strategy development or design of… more
- EchoStar (Englewood, CO)
- …related technical field, OR two years of relevant experience in conversational AI product management + Experience with IVR design and optimization, including ... field agents. **Job Duties and Responsibilities** **Key Responsibilities:** + ** Conversational AI Product Strategy & Roadmap:** Define...initiatives + ** AI Chat & IVR Agent Design & Configuration:** Lead the design… more
- Public Storage (Plano, TX)
- …bias mitigation, and conversational ethics **Technical Competencies** + Generative AI prompt design and optimization techniques + Conversation flow ... Stock Exchange. **Job Description** We are seeking an Agentic AI Conversation Designer & Business Analyst to...similar role in customer experience environments + Experience with conversational AI platforms (eg, Cognigy. AI ,… more
- Google (Mountain View, CA)
- …in a fast-moving and highly collaborative environment. Key responsibilities: + Architect intuitive AI experiences: Lead the design of user interfaces and ... is instrumental in building the Gemini Universal Assistant, the conversational AI that people around the world...thinker with a passion for creating innovative and user-centered AI design solutions. Ability to understand the… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …digital communication ecosystem and deliver next-generation conversational experiences. As Manager - Conversational Design you will lead and grow a team ... + Establish and maintain design standards, frameworks, and best practices for conversational design across AI -powered and rules-based platforms. + Drive… more
- General Motors (Warren, MI)
- …considerations into all areas of vehicle design and development. + Design AI -based conversational and multimodal experiences, advocating for usability ... Edge (Preferred Qualifications)** + Advanced understanding of Conversational AI Technologies, foundational elements of Conversation Design and LLMs.… more
- Walmart (Bentonville, AR)
- …development, and execution strategy behind proactive engagement in Walmart's conversational AI experiences. Your focus will be to design and implement ... the data science team, as well as engineering, product, design and other internal dependent teams to move fast,..., or machine learning, with deep focus on personalization, conversational AI , or decision systems + Demonstrated… more
- Intuit (Mountain View, CA)
- …every interaction delightfully simple. This role is for an experienced (senior level) content designer who will help lead the work on the Mid-market team, ... solve real problems. + Transform complex financial jargon into conversational , approachable language. + Craft UI text, product messaging,...strategy, or related field + Deep knowledge of content design principles and methods. You are a designer… more
- Staples (Framingham, MA)
- …**What's needed-** Preferred Qualifications + Advanced degree (MBA or equivalent). + Conversational AI & Search Experience + Deep understanding of LLMs, ... to join our team. The Director of Product Management, Conversational Search is a pivotal role that drives the...development of our digital product offerings. This individual will lead the strategic direction, design , and implementation… more
- Insight Global (Redmond, WA)
- …scalable, and accessible. * Champion design systems, tokens, AI -powered patterns (personalization, conversational flows, agentic navigation), and reusable ... * Analyze user needs and software requirements to determine feasibility of design within time and cost constraints * Lead cross-functional collaboration… more
- Microsoft Corporation (Redmond, WA)
- …transform how businesses deliver support, blending automation, predictive insights, and conversational AI to create effortless interactions for customers and ... offices in US, Canada and India. Our priorities: + Design AI -powered experiences customers love + Create...everyone can thrive at work and beyond. **Responsibilities** + Design Leadership: Lead the end-to-end creation of… more
- General Motors (Warren, MI)
- …GM vehicles. You'll work on advanced concepts like eyes-off driving, conversational AI , and a range of forward-looking design strategies that shape how users ... needs. **The Role** We are the team where industrial design meets digital. As a Staff UX/UI Designer...and driving modes to deliver cohesive user experiences + Lead UX/UI design for a variety of… more
- Intuit (Mountain View, CA)
- …experiences for customers. Join the QuickBooks Payments team as a Senior Content Designer to lead content strategy for high-impact AR (Accounts Receivable) ... helping our customers save time and money. They use AI , data, and deep customer empathy along with diverse...an Agile development cycle + For your writing projects, lead the content- design process, drive decisions, create… more
- Intuit (San Diego, CA)
- …seamlessly into existing products and design systems. **Responsibilities** **Responsibilities** + Lead design for AI incubation projects that rapidly ... **Overview** This is a unique opportunity to drive end-to-end experience design for rapid-learning initiatives that explore generative AI interaction patterns,… more