- Dow Jones (New York, NY)
- …customers and products through market research and user research . As a Lead Researcher , Customer Insights , you will develop strong working ... and Product as well as SMEs and Partners across Dow Jones. The Lead Researcher , Customer Insights will report to the Research Manager, Customer … more
- Entergy (New Orleans, LA)
- …in customer service, economic development, or marketing. + Proven ability to lead data-driven customer insights and journey improvements. + Experience ... **Job Title:** Vice President, Customer Insights and Journeys **Work Place...operational companies (OpCos) to alignment on NPS priority areas. ** Customer Journey Management** + Lead the development… more
- SHRM (Alexandria, VA)
- Lead Researcher , Enterprise Market Research 1800 Duke St, Alexandria, VA 22314, USA Req #1004 Monday, December 16, 2024 SHRM is a member-driven catalyst for ... 362 million workers and their families globally. **Summary** The Lead Researcher , Enterprise Market Research ...and create data products that provide value and increase customer loyalty. + Ensure all projects are aligned with… more
- Amazon (Seattle, WA)
- …as well as uncover future customer needs and opportunities. You define research strategy and lead high-impact initiatives where the product and business ... understanding customer needs and planning for better customer outcomes. As a Principal UX Researcher ,...creating new research frameworks, you provide critical insights that influence end-to-end customer experience and… more
- Chick-fil-A (Atlanta, GA)
- … that fuel innovation around service, product development, messaging, and experience. The role of Lead Insights Analyst for Customer & Market Insights is ... Overview As part of the Customer and Market Insights team at...quantitative field such as Business Analytics, Statistics, Mathematics, Marketing Research , or other similar fields Minimum Years of Experience… more
- Amazon (Seattle, WA)
- …professional to join our growing Global Customer Insights team. As a UX Researcher II in GREF, you will lead both generative and evaluative research ... culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of...using appropriate qualitative and quantitative methods to produce actionable insights - Synthesize research insights … more
- Capital One (Mclean, VA)
- Senior Manager, Lead Design User Researcher - DevX The...the voice of our customers and focus on delivering customer insights . As the Design Research ... Developer Experience Design (DevX) is currently seeking a Lead UX/UI Design (User) Researcher to join...organization obsessed with delivering products and services based on customer research and feedback, design research… more
- REI (Seattle, WA)
- … research and field testing projects, as well as managing collaborative and innovative research practices. The Lead Researcher will identify and deliver ... **Overview** REI's Lead Product Researcher oversees the product research function...levels, and overall abilities. + Experience advocating for the customer and enforcing principles of objective collection and analysis… more
- Insight Global (Hawthorne, CA)
- …design at all phases of concept creation and product development. You will lead research activities to deeply understand human thoughts, feelings, motivations, ... Job Description As a Lead UX Researcher , you will be...and behavior patterns. Using a wide range of research methods, you will bring the customer … more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …impactful research projects across UKG's products, and the entire user or customer journey. * Lead research using qualitative and quantitative methods ... you. We are looking for a talented and passionate Lead User Experience Researcher to join our...product development. Represent our current and potential user and customer experiences by conveying durable insights in… more
- Amazon (Arlington, VA)
- …to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that ... culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of...qualitative and quantitative methods to produce actionable and strategic insights - Synthesize research insights … more
- Amazon (Arlington, VA)
- …to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that ... culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of...research partners on large-scale, ad-hoc, and recurring quantitative research projects - Synthesize research insights… more
- Splunk (WA)
- …for a Senior User Experience Researcher to join Splunk's Research & Insights team! This is a hands-on, team lead role; you will contribute directly to ... in the product development cycle. + Drive adoption of customer /user insights within a cross-functional team. +...experience culture. + Identify, prioritize, design, and conduct user research , and communicate insights to partners and… more
- Intuit (Mountain View, CA)
- …commercial strategy and helps guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team, you will be embedded on ... our strategic initiative cross-functional teams, responsible for elevating the customer voice and ensuring strategic decisions lead ... customer related to your initiative with other insights teams such as Customer Research… more
- Capital One (Mclean, VA)
- …teams understand and apply research findings by framing problems, defining insights , and designing new methodologies/practices to serve customer needs + ... clearly and effectively across various organizations by supporting, explaining, and demonstrating research insights to a variety of audience types from design… more
- Amazon (New York, NY)
- …to help us better understand our customers. Key job responsibilities Independently lead UX research initiatives (ie, user interviews, remote usability testing, ... Description Are you a seasoned UX Researcher , passionate about new technologies, driving change through...about new technologies, driving change through data, and using customer obsessed design processes to create products and services.… more
- Amazon (Seattle, WA)
- …team of mixed-methods researchers, and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying ... science research methods and experimental design to lead research initiatives that align to and...range of primary and secondary data types. - Translate insights into measurable customer experience outcomes aligned… more
- Amazon (Seattle, WA)
- … research data with available metrics to deepen the understanding of the customer experience. * Deliver research insights to support strategic decision ... points. - Ability to proactively lead complex research and synthesize pain points into valuable insights... research and synthesize pain points into valuable insights that deliver customer -obsessed results. - Proven… more
- Amazon (Seattle, WA)
- …- Use your knowledge of Human Factors, cognitive science, and experimental design to lead research initiatives that directly inform the design of our most ... (DDG) is seeking a talented and passionate Sr. UX Researcher to join our growing design and research...range of primary and secondary data types. - Translate insights into measurable customer experience outcomes aligned… more
- Amazon (Seattle, WA)
- … research using appropriate qualitative and quantitative methods to produce actionable insights -Synthesize research insights and distill them into ... looking for a highly experienced and motivated mixed-methods UX researcher to raise the bar on UX research...compelling narratives that frame problems, illuminate the customer needs, and lead to relevant and… more