- Insight Global (Boston, MA)
- …looking for Service Desk Analysts to join their fully remote 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This role is primarily a ... phone support role and focusing on 1st level support, and then each field office has their...2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst ( 1 -2 years)… more
- Leidos (Laurel, MD)
- …experience may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service ... incredible opportunity to take your career to the next level . Apply today and join one of the most...Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users,… more
- TEKsystems (Appleton, WI)
- …who are open to being on site or hybrid. . They will be working on the level 1 service desk . They will be learning Salesforce. They will support O365 and ... Description: This client is seeking a service desk analyst to join the...support,Troubleshooting Additional Skills & Qualifications: Shifts from 7:00-5:00 Experience Level : Intermediate Level Eligibility requirements apply to… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1 ). + kingwood , texas (remote) + posted july 1 , 2024 **job details** summary + $19 - $20 per hour + contract + high ... mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1 ) is the primary point of contact between end users… more
- Ankura (VT)
- …cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class Tier 1 ... secure, reliable, and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers and common… more
- MUFG (Tampa, FL)
- …engage with other areas of the IT organization and advance issues that extend beyond level 1 & 2 span of control. The Service Desk Data Analyst will also ... support). Other responsibilities include defining, maintaining, and reporting on service level agreement (SLA) compliance and metrics...used by our employees and our support organization. The Service Desk Data Analyst is a critical… more
- Doosan Bobcat (West Fargo, ND)
- …a wide variety of Doosan affiliates all over the world. Job Information The Service Desk Analyst I provides Level 1 customer support for Bobcat. The ... Service Desk Analyst I Last Updated...best practices to ensure Customer Satisfaction (CSAT), Quality, and Service Level Targets are met. Role &… more
- Deloitte (Gilbert, AZ)
- …technologies + Collaborate with service desk teams to troubleshoot. Work with Level 1 Service Desk teams, Level 2 Incident & Problem ... environment to coordinate with onshore/offshore teams + Adhering to contractual Service Level Agreements (SLAs) as agreed with client + Perform Business Process… more
- Resurgent Capital Services (Greenville, SC)
- …the local desktop environment and, as necessary, provides coverage for Desktop Level 1 and Service Desk responsibilities. They are an "advocate of the ... effectively route or resolve cases + Manage cases to Service Level Objectives to provide timely support...and documentation of critical IT processes such as Priority 1 / Priority 2 Sysetm Outages and production Change… more
- Booker DiMaio, LLC (Fairfax, VA)
- …extensions. Level 1 : 2+ years of experience Minimum/General Experience: Provides Service Desk or Network Operations level I support. Shall have ... experience providing level 1 phone support or customer service experience.... 2: 2+ years of experience Minimum/General Experience: Provides Service Desk or Network Operations level… more
- Koniag Government Services (Vienna, VA)
- …ID 24200171** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Shift 1 Leader with a Top-Secret Clearance to ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
- Three Saints Bay (Denver, CO)
- **IDS Level 1 Help Desk Alarm Technician (4173)** Location **Denver, CO** Job Code **4173** \# of Openings **2** Apply Now ... Government Contractor industry leader, is seeking services an **IDS Level 1 Help Desk Alarm...network engineers, and technician requirements. + Receive calls, generate Service Request Tickets, and track repairs for all regional… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: Help Desk Technician - Level 1 Location: North Scottsdale, AZ (near East Bell Road and the 101) Compensation: $35,000 - $45,000 annually ... major holidays! Envita Medical Centers is seeking a Help Desk Technician - Level 1 ...well with others, friendly, and professional. + Excellent customer service skills. + Detail oriented to keep detailed notes… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) to join our team of ... America) + **Travel Required:** Yes, 10% of the Time + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities to work on… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1 ** to join ... tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- ITW (Troy, OH)
- …Trust, Respect and Shared Risk. As the point of contact for Incident Resolution and Service Requests, the Service Desk Analyst is the face and voice ... and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1 ,700 associates...of the IT department. The goal of a Service Desk Analyst is prompt and professional… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...+ Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes.… more
- Armed Forces Benefit Association (Alexandria, VA)
- …answer queries on basic technical issues and offer advice to solve them. An excellent service desk technician must have good technical knowledge and be able to ... problem-solving process + Direct unresolved issues to the next level of support team member + Provide accurate information...Education, Licensure, Certification, and Experience + Experience in help desk or service desk position… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more