- Randstad US (Plano, TX)
- level 1 service desk analyst - bilingual english/spanish required. + plano , texas (remote) + posted september 19, 2024 **job details** summary + $19 - ... support to our customers by phone support and remote connection. Support provided will be Level 1 service desk , but we do require some previous VPN, RDP… more
- Insight Global (Boston, MA)
- …is looking for a Service Desk Analysts to join their 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This analyst will sit onsite ... a week. This role will primarily focus on 1st level support, and then each field office has their...Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years)… more
- ManpowerGroup (Orlando, FL)
- …onsite support for Software Maintenance & Service Requests that cannot be resolved by the Level 1 Service Desk . + Hardware: Installs, Moves, Adds & ... hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in… more
- Leidos (Laurel, MD)
- …experience may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service ... incredible opportunity to take your career to the next level . Apply today and join one of the most...Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users,… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1 ). + kingwood , texas (remote) + posted july 1 , 2024 **job details** summary + $19 - $20 per hour + contract + high ... mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1 ) is the primary point of contact between end users… more
- Robert Half Technology (Springfield, OR)
- …with a client in Eugene/Springfield area who is looking for a Help Desk Service Technician Level 1 to join their friendly, hard-working team. The Help ... Desk Technician I support position will be responsible for...specific support related tasks. The position requires strong customer service and interpersonal skills and is 100% onsite. Responsibilities:… more
- ManTech (Baltimore, MD)
- …and chat messages. **Responsibilities include, but are not limited to:** + Manage the Tier 1 Service Desk Team across all shifts assigned to the team. ... + Oversee all aspects of the Tier 1 service desk requirements. +...received requesting customer assistance. + Meet or exceed customer Service Level Agreements (SLA). + Maintaining and… more
- ManTech (Glen Burnie, MD)
- …**Responsibilities include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, email, chat, and ... a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to...received requesting customer assistance + Meet or exceed customer Service Level Agreements (SLA) + Maintaining and… more
- TEKsystems (Rochester, NY)
- …if they want to keep them in the data center or send them back to the service desk . This cross-training means they will get experience on the network side of IT ... calls for the end users. There are about 12 Level 1 candidates with 4 leads/ level...in all aspects of projects and work within the Service Desk area. Skills: Windows, 7, XP,… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- TEKsystems (Phoenix, AZ)
- Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This ... provided over the phone!** What You'll Be Doing: + Intermediate- level & Tier 2 Help desk +...Needs at least 3+ of hands-on experience in Help Desk / Service Desk /Customer Support. + Experience… more
- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine operations and ... we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1...our IT team. The successful candidate will provide first level technical support to end-users, troubleshoot hardware and software… more
- Citi Trends (Savannah, GA)
- …our team, growing with our company, and always seeking to provide an amazing level of service . ESSENTIAL DUTIES AND RESPONSIBILITIES: + Utilize your skills to ... Job description Role: Tech Desk Support Analyst Reports to: IS Manager Positions...center: 1 year (Required) + Customer support: 1 year (Preferred) + Customer service : … more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1 ** to join ... tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- Leidos (Mafb Gun Annx, AL)
- …Could Include:** + Prioritize and resolve IT concerns and escalate as needed + Build Service Desk around industry best Service Desk standards + ... Participate in initiatives to reduce the number of human service desk interactions needed over time +...Qualifications** + Experience with USAF Cloud One or Platform 1 + Experience with Zero Trust Architecture + Cloud… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...+ Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes.… more
- TEKsystems (Loveland, CO)
- …the next 2 years. As part of their on-going business and operational needs, they are providing level 1 and level 1 .5 SAP functional support to their end ... WM, PP, etc.) * Experience should be as a service desk agent, super user or business...UAT during an SAP go-live or upgrade, etc. * 1 + year of experience supporting SAP end users *… more
- TEKsystems (Kansas City, MO)
- …interim DoD clearance is required, US Citizenship is required Description: As an Enterprise Service Desk Specialist you will play a critical role in supporting ... largest IT networks NMCI (Navy Marine Corps Intranet). This Service Desk play an integral role in...clearances at any given time full clearance adjudication preferred* 1 .) 0-4 Years of IT Experience (Mid- level … more
- Leidos (Rockville, MD)
- …who provide unmatched support to our clients. **Primary Responsibilities** **:** + Provides Help/ Service Desk support to end users on a variety of issues. ... impact?! Leidos currently has an opening for a **Help Desk Analyst (Tier 1 )** . This is...the ticketing system and escalating issues to the next level when needed. You will work in a fast-paced… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more