- Leidos (Laurel, MD)
- …experience may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service ... incredible opportunity to take your career to the next level . Apply today and join one of the most...Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users,… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1 ). + kingwood , texas (remote) + posted july 1 , 2024 **job details** summary + $19 - $20 per hour + contract + high ... mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1 ) is the primary point of contact between end users… more
- Resurgent Capital Services (Greenville, SC)
- …the local desktop environment and, as necessary, provides coverage for Desktop Level 1 and Service Desk responsibilities. They are an "advocate of the ... effectively route or resolve cases + Manage cases to Service Level Objectives to provide timely support...and documentation of critical IT processes such as Priority 1 / Priority 2 Sysetm Outages and production Change… more
- Robert Half Technology (Springfield, OR)
- …with a client in Eugene/Springfield area who is looking for a Help Desk Service Technician Level 1 to join their friendly, hard-working team. The Help ... Desk Technician I support position will be responsible for...specific support related tasks. The position requires strong customer service and interpersonal skills and is 100% onsite. Responsibilities:… more
- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine operations and ... we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1...our IT team. The successful candidate will provide first level technical support to end-users, troubleshoot hardware and software… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1 ** to join ... tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...+ Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes.… more
- Intuit (Tucson, AZ)
- Overview The IT Service Desk Analyst will provide first... level of support to the employee community. Service Desk staff work in a dynamic, ... phone, chat, web tickets and in person. What you'll bring + Prior Service Desk or Desktop Support experience required + One year of desktop-based hardware… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more
- General Dynamics Information Technology (Washington, DC)
- …to: + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily ... Desk experience with a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level : Active Top Secret + Certification: ITIL v3 or… more
- General Dynamics Information Technology (Washington, DC)
- …IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily ... **Req ID:** RQ175040 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your… more
- IntelliDyne (Falls Church, VA)
- …+ At least 1 + years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience or Call Center environment. + 1 + ... Help Desk Technician - Tier 1 Clearance:... 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities:… more
- General Dynamics Information Technology (Washington, DC)
- …DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service ... **Req ID:** RQ186577 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...**Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI...outage information to co-workers and customers + Provide tier 1 response to customer service requests received ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...Bachelor's Degree. + IMPORTANT: DoD 8570 Compliance with IAT level 1 is required. Benefits: + 100%… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Help Desk ** **Category:** Business Analysis...4pm, or 9am - 5pm) Eastern Time * Help desk , customer service , and support experience with ... a growing and dynamic program to provide client-facing Help Desk support to the Architect of the Capitol (AOC)....of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when they are seeking… more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX **Onsite** Contract $22.46/hr...* Minimum 1 year of experience in IT Level 1 support, 2-3 years' experience in IT ... - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month contract... Level 1 / Level 2 support preferred. * Experience providing… more
- Weyerhaeuser (Seattle, WA)
- …and service requests using defined, repeatable processes. * Handle escalations from Tier 1 IT Service Desk Specialists. * Listen to and empathize with ... calls for hardware replacements. * Continuously train Tier 1 IT Service Desk Specialists...Ability to prioritize tasks effectively to meet deadlines and service level agreements (SLAs). *Desired Requirements: *… more
- General Dynamics Information Technology (Doral, FL)
- …or work from home etc. Seize your opportunity to make a personal impact as a Service Desk Tier 1 Agent supporting all aspects of IT end-user support ... **Req ID:** RQ186061 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...resolution, problem diagnosis, and user account management. **HOW A SERVICE DESK TIER 1 AGENT… more
- City of New York (New York, NY)
- … Service Desk Operations and supervise the activities/work of Junior, Mid- level , and Senior Service Technicians. Develop and maintain all technical and ... will also supervise the work and activities of Junior, Mid- level , and Senior Service Technicians. Administering and...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- Indigo IT, LLC (Athens, GA)
- …for optimal and efficient customer service . JOB RESPONSIBILITIES: + Provide Tier 1 service desk support for moderately complex technical issues, how-to ... Service Desk Analyst Athens, GA- Hybrid... Service Desk Analyst Athens, GA- Hybrid (combination of on-site...high level of efficiency and support. The Service Desk Analyst shall follow standard ITSM… more