- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- TEKsystems (Grand Rapids, MI)
- …looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows Devices . These ... One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going… more
- Forward Air (Dallas, TX)
- …+ Traveling to sites to upgrade, install, test and train users on new systems + Level 2 helpdesk support on networked items, including Computers, ... position includes developing network designs, managing installation/construction services and 2nd level support of service operations and data centers across… more
- Robert Half Technology (Winchester, KY)
- …team based in Winchester, Kentucky. This role primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows environment. The ... long term contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support , aiming to resolve end user's issues effectively. *… more
- Red River (Arlington, VA)
- …on user interactions. **Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, ... support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance...level functional and technical requirements into effective IT support strategies. + Strong oral and written communication skills,… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... As a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in accordance with… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- ManpowerGroup (Norfolk, VA)
- …resolved within the agreed service levels. **6) Escalation:** a) Escalate complex issues to Level 2 support or appropriate teams when necessary. b) Follow ... their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location:...the following activities will be supported: **1) End-User Device Support :** a) Provide first- level support … more
- Jimcor Agency Inc. (Montvale, NJ)
- …IT Team. Position Overview: The Helpdesk person is responsible for providing first level email, phone, and desktop support for 180 employees that are working ... isolate faulty hardware or software. + Manage and track support requests. + Establish and maintain relationships with 3rd...or Certification in the IT field with up to 2 years of experience. + Ideal candidate is knowledgeable… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State ... of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides...end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support . + Document… more
- TEKsystems (Ann Arbor, MI)
- …13 most likely. Helpdesk for Healthcare client: Password resets, Active Directory, Level one Pay : $17/hr (flexible if needed for right experience) Duration : ... - 4:30pm for Training and the project is Saturday 11/ 2 where everyone will work that day. Then shifts...at the top of the list. Skills: help desk support , help desk, troubleshooting, customer service, support ,… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …to test and implement cost-effective technology for the District + Maintain service level agreements related to Desk Side support Service/Incident requests + ... issues and close out assigned Service/Incident requests within the agency's Service Level Agreements + Adhere to all Enterprise-wide security policies related to the… more
- Insight Global (Plano, TX)
- …experience in a helpdesk /Service Desk role providing both hands on and virtual/phone support in a Level 2 capacity 1+ Year of experience troubleshooting ... will be an onsite 8-5 M-F position. 85% of the role will be phone support where they would be taking incoming calls from internal employees and drafting tickets,… more
- CUNY (New York, NY)
- …seek an experienced and highly skilled IT Helpdesk Support Technician for Level 2 Support . This role provides advanced technical support , ... IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT...IT issues, and serves as an escalation point for Level 1 support . The ideal candidate will… more
- Gwinnett County Public Schools (Suwanee, GA)
- …service required.Experience Qualifications: Five years of experience in an IT related support field with an emphasis on helpdesk technology required. Previous ... positively and professionally.Primary Responsibilities: Oversee and streamline the technology helpdesk operations, ensuring optimal support for external and… more
- US Signal Company LLC (Eden Prairie, MN)
- …Systems is part of the Technical Operations Center team and is responsible for all level one and two customer support for the US Signal Cloud, Disaster Recovery, ... Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level...independently and act as a point of escalation for level II Cloud related issues. + Mentor Support… more
- Randstad US (Woodbridge, NJ)
- …email accounts). Additionally, the candidate should have a solid background in helpdesk support to ensure comprehensive coverage of all required ... responsibilities. Required Skills -Technical Support Helpdesk Software Microsoft Office Suite Active...2 to 4 years of experience in technology support , preferably within the financial services, healthcare, or education… more
- Robert Half Technology (Nashville, TN)
- …Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems. + ... Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support , resolving the most… more
- V2X (Washington, DC)
- …DoN level programs, Defense Security Assistance Management System, and support strategic initiatives. + Other Requirements: + Completion of the following formal ... from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a… more