- Insight Global (Davidson, NC)
- Job Description This individual will be initially completing basic level II service desk responsibilities. These include incoming calls (about 20/day), ... communication skills 1 + year of experience in Service Desk role ( level II support; network user additions/deletions/take overflow incoming calls from… more
- Excentium (GA)
- IT Service Desk Specialist II Summary...time or reduced staff during off peak hours. + Level II performs more varied and difficult tasks ... Title:IT Service Desk Specialist II ID:506 Department:IT Technical Expertise & Support Location:Fort Eisenhower,...and/or Equivalent work experience One of the following IAT Level II Certifications: + CCNA-Security + CySA+… more
- NuAxis Innovations (Kansas City, MO)
- **Tier II Service Desk Specialist**... Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, ... We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for...resolved + Escalate tickets as required by the applicable Service Level Agreements (SLAs) + Communicate system… more
- NuAxis Innovations (Beckley, WV)
- **Tier II Service Desk Specialist**... Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, ... We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II ( 100% On-site,...or routine, escalating more complex or involved issues to Level II staff. This position composes documentation ... required to achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone, off...operations, and focuses on customer relations, achieving user comfort level on computer applications and equipment. This position may… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... **Req ID:** RQ192260 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A… more
- Chenega Corporation (Melbourne, FL)
- …improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with ... Help Desk Technician II Melbourne, FL . Information...with 2+ years of relevant experience. + DoD IAT Level II Certification is required. + DoD Secret… more
- General Dynamics Information Technology (Bossier City, LA)
- …None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,IT Service Desk ,Troubleshooting **Experience:** 2 + years of ... team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier...case status updates to management and end-users according to service level guidelines + Maintaining a high… more
- Navy Exchange Services (NEX) (Silverdale, WA)
- Title: NGIS Front Desk (Guest Service ) Rep II PT with benefits Location: United States-Washington-Silverdale Job Number: 2500006P Join us as our next Guest ... Service Representative (Night Audit) in Silverdale, WA with NEXCOM...with established procedures. o Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout… more
- Katmai (Orlando, FL)
- … Desk and training related materials. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier- II trouble desk . + Support customers with reported issues in a ... correct common failures. + Escalate complex problems to senior level contract support team members. + Maintain threaded discussion...+ Create and edit online training for other Help Desk personnel. + Work with development team to troubleshoot… more
- Red River (Lexington, MA)
- …to include or escalate to others; you embrace a hard challenge. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our ... challenge the status quo while pursuing a career of providing exceptional client service . Red River breeds curiosity by providing a work environment that values… more
- Robert Half Technology (Chicago, IL)
- Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in the dynamic field of construction and contracting. Based in ... involves assisting with various IT-related tasks. As a Help Desk Analyst II , you will have a...Multifactor Authentication issues. Requirements * Proven experience as a Level 2 Help Desk Analyst or similar… more
- Red River (Lexington, MA)
- …affect others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! This position will work onsite with one of our ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Robert Half Technology (Meriden, CT)
- Description We are in the process of hiring a Help Desk Analyst II to join our team in the Healthcare/NHS industry, located in Meriden, Connecticut, United ... offers a long-term contract employment opportunity. As a Help Desk Analyst II , you will be the...resolve technical issues efficiently. * Proven experience in providing high- level customer service . * Excellent communication skills… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …career. We offer competitive compensation and benefits packages for our Team Members. IT Technician II - (Help Desk Support) The IT Technician II - the ... for 24x5 support (On-call weekends) + Maintain the highest level of customer service for our end...Qualifications: + 2 Years - Experience in IT Help Desk + 2 Years - Experience in similar position… more
- Global Resource Solutions (VA)
- …an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II . Job Description: Summary: The Help Desk ... + Assist with setting up new users in IDAM and multiple level security LDAP procedures. + Installs and configures computers, monitors, network infrastructure… more
- General Dynamics Information Technology (Bethesda, MD)
- …hardware, and software troubleshootingExcellent communication and interpersonal skillsExcellent customer service experience and patience + **Day-to-day Help Desk ... **Req ID:** RQ191366 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None… more
- Robert Half Technology (Kalamazoo, MI)
- Description We are in search of a Help Desk Analyst II to become part of our healthcare and social assistance team in Kalamazoo, Michigan. In this role, you will ... provide level 2 support, troubleshoot network and system issues, and...various projects. This role also involves working onsite to service end users across different departments and locations. This… more
- Robert Half Technology (Minneapolis, MN)
- Description We are seeking a dedicated and knowledgeable Help Desk Level 2 Support Technician to a great team. The ideal candidate will be passionate about ... role. * Excellent problem-solving and critical thinking skills. * High level customer service skills. * Ability to work in a fast-paced environment. Technology… more