- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 ... Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- BigBear.ai (Tysons Corner, VA)
- …will do Provide Tier 2 helpdesk support for end-users Work in collaboration with Tier 1 and 3 technicians as well as engineering team Provide training and ... Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can...guidance for Tier 1 resources Provision and deprovision accounts… more
- University of Kansas (Lawrence, KS)
- **28841BR** **Job Title:** Technical Support Technician ( Tier I) **Department:** Information Technology **Primary Campus:** University of Kansas Lawrence Campus ... or Remedy. 8. Experience creating technical documentation. **Position Overview:** The Technical Support Technician ( Tier I) position is assigned to a KU IT… more
- Chenega Corporation (San Antonio, TX)
- …position and certification requirements outlined in DOD Directive 8570.01-M for Information Assurance Technician Level 1 + Background check with the ability to ... **Req ID:** 32373 **Summary** **Mid-Level Help Desk Technician ** **San Antonio, TX** At Cyberstar, we aim...a courteous manner. This position is considered equivalent to Tier II help desk support. **Responsibilities** + Responsible for… more
- Insight Global (Tacoma, WA)
- …. Skills and Requirements - 5+ years of relevant experience as either Help Desk ( Tier 1 & 2) or Service Desk (AA w/7+ yrs of relevant experience) ... Job Description Insight Global is looking for an IT professional to provide second- tier support to end- users for PC, server, mainframe applications and hardware.… more
- CACI International (Norco, CA)
- …Travel: None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this ... Helpdesk Technician Job Category: Service Contract Act Time Type:...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution + Assist… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... + Configures and manages LINUX operating system and installs. + Loads operating...associate's degree. + Three (3) years configuring and managing Linux -based systems is required. One of the Following Certifications… more
- Insight Global (Beverly, NJ)
- …server support systems and environments, escalating and responding to alarms by performing tier 1 triage using LINU/UNIX. The team currently uses Solarwinds ... large retail client is looking for a Data Center Technician to join their data center support team. The...Data Center functions (servers, switches, routers) - Experience with UNIX/ LINUX - Experience with an automated scheduling tool (… more
- General Dynamics Information Technology (Manassas, VA)
- …and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 1 or Information Assurance Manager Level 1 ... upgrades, patch management, and configuration changes. * Escalate incidents to higher- tier technicians or engineering teams as necessary. * Document incident… more