- TEKsystems (San Antonio, TX)
- …financial services company in San Antonio. Opportunity to help support a growing service desk operations team. Incident Manager Responsibilities + ... Our partner is looking for an ITSM Incident Manager to support a large...incidents as needed + Reporting on incidents and trends Incident Manager Requirements & Skills + Strong… more
- Insight Global (Louisville, KY)
- …We are seeking a skilled Incident Manager . The primary purpose of the Major Incident Manager role is to ensure that impacting incidents are managed ... effectively and professionally, resulting in the restoration of normal service quickly, efficiently and with minimal impact to customer.... Acting as a point of contact for incoming incident escalations, the Incident Manager … more
- TEKsystems (Oklahoma City, OK)
- …(but not limited to): Change Enablement, Knowledge Management, Problem Management, Major Incident Management, Configuration Management, Service Catalog ... Description: The Service Delivery Process Manager Staff is...managers as well as through participation in the SMO ( Service Management Office). Skills: Incident response Additional… more
- Comcast (Centennial, CO)
- …for an Incident Response Manager with a history of leading major incident responses effectively and within an established structure to join our Global ... from them, and continuously improve CVP. **Job Description** Our Incident Response Manager (aka Incident ...UEFA Euros, the Olympics and more. **RESPONSIBILITIES** + Lead service incident investigations to resolution in order… more
- Insight Global (Raleigh, NC)
- …role includes overseeing the prioritization and escalation of IT incidents, coordinating major incident responses, and implementing workarounds. The Incident ... Job Description The Incident and Problem Manager is responsible...to identify areas for improvement. In addition, the Problem Manager tracks IT incidents, conducts post-mortems after major… more
- Henry Ford Health System (Rochester Hills, MI)
- …patient, employee, and company confidential information. The Information Security Services Manager is the primary resource for security incident management ... staff (performance, scheduling/on-call rotation, professional development, etc.), adherence to incident response processes, service level agreements, implementation… more
- NBC Universal (Englewood Cliffs, NJ)
- …Join us if you would like to be a part of this exciting initiative. The Manager , Incident Management will be part of the ITSM Platform Operations team supporting ... ongoing operations of the streaming service . The Manager will oversee a team...production incidents. + Act as an escalation for any major production incident , leading the incident… more
- Insight Global (Chandler, AZ)
- …large IT operations production support environment Prior Technical Generalist / Major Incident Management experience Excellent analytical and problem-solving ... Job Description The Incident Managers primary responsibility is driving effective triage...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Toyota (Plano, TX)
- …management. Your primary responsibility is for the end-to-end management of incidents. The major incident manager (MIM) is responsible for leading and ... Center is looking for a passionate and highly motivated Major incident /problem manager . Reporting to...automation around problem discovery. + Continuous Improvement of our service management execution. **What You Bring** + A bachelor's… more
- NBC Universal (New York, NY)
- …The Director will be leading the communications between the various stakeholders, GC Incident Manager , and the senior leadership team on active incidents. The ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- General Dynamics Information Technology (Fairfax, VA)
- …and applications to identify and resolve issues proactively. + Work closely with Incident Manager and cross-functional teams to address and resolve service ... In this role, a typical day will include: + Create, prioritize, and triage service requests and incident tickets, ensuring quality and timely resolution. +… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...(MoM) type monitoring environment * 3 years exposure to Service Management/ITIL framework and concepts ( incident , problem,… more
- Eastern Bank (Lynn, MA)
- …This role is a strategic leader on the Security Operations team as an incident responder. The role plans the response to complex security threats and enhances the ... incident management framework. This role drives initiatives that bolster...IR processes, and communicates with stakeholders at all levels. ** MAJOR RESPONSIBILITIES** **:** + Analyze data, make recommendations for… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …teams to improve system reliability and empower engineers through automation, monitoring, and incident management processes. As an SRE Manager , you will ensure ... teams to improve system reliability and empower engineers through automation, monitoring, and incident management processes. As an SRE Manager , you will ensure… more
- The Hershey Company (Hershey, PA)
- …and c) our development and release landscape effectively supports our development and incident management processes. * Major Responsibilities:* * Development & ... with our standards (testing, architecture, integration, development, documentation), b) all incident resolution activities by our Product Teams and 3rd parties are… more
- Microsoft Corporation (Redmond, WA)
- …Technical Support team plays a pivotal role in supporting Bing search. We are seeking a Service Engineering Manager who is responsible for a team of Service ... **Technical guidance** : Provides in-depth business and technical knowledge needed to solve major incidents and makes sure service engineering teams across the… more
- Microsoft Corporation (Santa Clara, CA)
- …every day and we need you as a Data Center Critical Environment Technician Manager . Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our ... cloud services. As a CO+I Critical Environment Technician Manager , you will perform a key role in delivering the core infrastructure and foundational technologies… more
- CGI Technologies and Solutions, Inc. (Sacramento, CA)
- …external escalation point for day-to-day cloud operations issues * Share off-hours on-call Incident Manager responsibilities and coordinate Major Incident ... **AWS Service Delivery Manager ** **Category:** Infrastructure/Cloud **Main location:** United States, California, Sacramento **Position ID:** J1024-1200… more
- Hawaiian Electric (Kahului, HI)
- Emergency Planning & Preparedness Program Manager - Maui Date:Oct 20, 2024 Location: Kahului, Hawaii (HI), US, 96732 Company: hawaiianel We recognize our competitive ... emergency response capabilities at their assigned location for emergency management and incident response. Serves as focal point for all location specific emergency… more
- University of Oregon (Eugene, OR)
- …step-by-step incident -response plan for those critical applications. The program manager assigned to this function works with all IT solutions and services ... Cybersecurity Awareness Training and Outreach Program Manager Apply now (https://secure.dc4.pageuppeople.com/apply/726/gateway/default.aspx?c=apply&lJobID=534072&lJobSourceTypeID=831&sLanguage=en-us) Job no: 534072 Work… more