- Converge Technology Solutions (Houston, TX)
- Job Summary:The Customer Service Desk Agent is responsible for providing quality and efficient customer service tocustomers through technical and quality ... Monitor and troubleshoot all production networks, servers, applications and services . Evaluate and escalate issues as needed. Provide remote... skills. Ability to manage one or more customer service or service desk function… more
- Eisai, Inc (Nutley, NJ)
- …experience and oversees a combination of both on-shore & and off-shore VIP Support, Service Desk , Help Desk , Field Support, Audio/Visual Support, Print, ... managing projects in collaboration with external partners such as managed service organizations, technology vendors, and consulting companies.Communication,… more
- Converge Technology Solutions (Mason, OH)
- Practice: Managed ServicesPosition Title: IOC Specialist Position Location: On-Site in Mason, OH Job Summary:The IOC Specialist is a position that provides an ... like switches, routers, firewalls, IDS/IPS etc. Operate and maintain various IT Services like Active Directory, File Systems, Antivirus, Backups, etc. Respond to… more
- West Technology Group, LLC (Atlanta, GA)
- …solutions.Your Background: 12+ years of experience selling SaaS, Automation solutions and Managed Services . Experience selling into areas supporting call centers ... such as Customer Care, HR, Service /Help desk and sales. Experience selling into...The Company is a leading provider of technology-driven, communication services , serving Fortune 1000 companies and other clients in… more
- ManpowerGroup (Princeton, NJ)
- Our client, a managed service provider is seeking a Remote Help Desk Technician to join their team. As a Remote Help Desk Technician you will be part of ... the Help desk team supporting a life sciences client. The ideal...Authy, Duo, etc) + Experience working for an MSP ( Managed Service Provider) a strong plus. +… more
- IT Concepts (Washington, DC)
- …an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. The ideal candidate will have a strong ... + Excellent problem-solving, analytical, and communication skills. + Strong customer service orientation with the ability to interact effectively with individuals at… more
- TEKsystems (Orlando, FL)
- …available tools. The Service Desk Manager shall manage the performance of service desk , desk -side services to corporate users, and corporate IT ... TEKsystems is seeking an experienced Service Desk Manager to oversee the...delivery. * Ensure that client systems are configured and managed in a way that meets client needs and… more
- Boston University (Boston, MA)
- …of purpose topped off with a touch of humor and frequent laughter. This Service Desk position is in Client Services & Support, a large team (100) within BU's ... of humor and frequent laughter. This Service Desk position is in Client Services &...and restore, virus protection, and various native and centrally managed encryption solutions preferred. Soft Skills: + Must follow… more
- ADM (Erlanger, KY)
- …works across internal and Service Provider leadership teams to assure the managed services contracts are being properly executed against outlined terms and ... is accountable for managing and/or supporting one or more service towers of IT managed services...service towers include application services , infrastructure services , service desk /customer satisfaction … more
- Dataprise (Port St. Lucie, FL)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...related experience, ideally working with external clients in the Managed Services or IT Services … more
- NuAxis Innovations (Kansas City, MO)
- **Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... our team NOW! We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The Service… more
- GKN Aerospace (El Cajon, CA)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st and 2nd ... all levels of the business within agreed SLA's. The Service Desk Analyst is customer focused and...all calls assigned to them are correctly logged and managed . This includes, but is not limited to ensuring… more
- DEFTEC (Norfolk, VA)
- Norfolk, VA, USA | Full Time Service Desk and Helpdesk Technician DEFTEC delivers mission critical solutions through skillfully delivered services and ... services and products. POSITION OVERVIEW DEFTEC Corporation is seeking a Service Desk and Helpdesk Technician (L1 Support) - supporting the journey… more
- Nuspire, LLC (Commerce Township, MI)
- Service Desk Agent www.nuspire.com/careers About Nuspire: Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to ... advanced cyber threats. The Impact You Will Make: The Service Desk Agents are responsible for processing...+ Configuration and troubleshooting of client proprietary products and services + Provision and manage accounts in systems such… more
- Amentum (Albuquerque, NM)
- Amentum is currently seeking a ** Service Desk Technician** to support an IT Managed Services program in Albuquerque, New Mexico. The overall program ... includes a 500+ work force performing Enterprise IT support, Service Desk , and Telecommunications support across multiple facilities and locations, for… more
- IT Responsive (San Diego, CA)
- …interested in joining a fun, high paced team. We specialize in Managed Services utilizing Microsoft, AWS and VMWare technologies. Responsibilities: The ... LOCAL APPLICANTS ONLY Currently seeking full time MSP Help Desk L2 for an information technology professional services...MSP Help Desk L2 will interface with clients, internal … more
- TEKsystems (Grand Rapids, MI)
- …The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self- ... service requests. You will answer questions on basic technical...Requirements: - 2+ years' experience working for an IT Managed Services Provider - Good computer skills… more
- SHI (Columbus, OH)
- **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...offices or cubicles to new locationsll + Provide special services that include on-site moves, Endpoint hardware setup and… more
- Leidos (Norfolk, VA)
- …exciting new step in your IT career? 1901 Group (A Leidos Company) has an exciting Service Desk - Tier I NIPR Technician opportunity working in our Norfolk, VA ... and 1+ years of experience in an Information Technology Service Management (ITSM) role + Security+ CE, Network+ CE,...IT services through the use of enterprise managed services that leverage the cloud to… more
