- Percepta (Melbourne, FL)
- …be detail oriented as well as big picture conscious. *Knowledge of call center and/or BPO experience, desired.*Experience using e-Learning software such as ... bring first-class service across each market we support. As Instructional Design Manager , you'll be a part of creating and delivering amazing customer experiences,… more
- Walmart (Salt Lake City, UT)
- …will be responsible for managing external vendors, developing strong relationships, optimizing contact center performance and the day-to-day supervision to drive ... do **What you'll do ** **Position Summary** As a BPO Operations Manager for Walmart Marketplace, you...customer care centers + WFM experience a plus + Contact center vendor management experience a plus… more
- Kelly Services (Hartford, CT)
- **Full time contract to direct opportunity for a** **Senior Manager - BPO Project Management & Operations - Indirect Procurement** **This is a remote opportunity ... organization seeks to leverage support for Indirect Global Procurement BPO (Business Process Outsourcing) Project Management & Operations Management Services,… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced BPO Insurance Customer Services Manager experienced in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Crate & Barrel (Naperville, IL)
- …love to hear from you if you have + 3+ years previous Contact Center or Customer Service experience + Previous BPO experience preferred + High school ... Strategic Liaison A day in the life as a BPO Strategic Liaison + Alongside the Senior Manager...BPO - Serve as the primary point of contact for all BPO -related communication between our… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced BPO Insurance Licensing Manager to support Property...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the industry. We are seeking an experienced Insurance Call Center Claims Manager experienced in Property and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Mesilla, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Las Cruces, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Las Cruces, NM)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Las Cruces, NM)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Bay City, MI)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Savannah, GA)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Percepta (Melbourne, FL)
- …be detail oriented as well as big picture conscious. * Knowledge of call center and/or BPO experience, desired. * Experience using e-Learning software such as ... bring first-class service across each market we support. As **Instructional Design Manager ,** you'll be a part of creating and delivering amazing customer… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
