- AdventHealth (Hendersonville, NC)
- …serve as a subject matter expert on their respective service(s) and general contact center operations. This position is responsible for building trusting ... organization and delivery of centralized service line(s) within the Consumer Experience Center ( CxC ). This includes managing frontline and supervisory staff and… more
- Woodforest National Bank (The Woodlands, TX)
- …Manager is responsible for overseeing the daily operations of the contact center (Customer Experience Center - CXC ) ensuring activities run smoothly ... Service, Community, Ownership, and Integrity. . Utilize and gain proficiency in key contact center technologies including but not limited to CCaaS, KBase,… more