- Lowe's (Mooresville, NC)
- …with leading customer analytics and data modeling tools to inform and improve Lowe's Contact Center practices * Deploys results with a simple yet compelling ... changes in a particular program could potentially impact the business at Lowe's * Leads a team of ...business at Lowe's * Leads a team of Business Intelligence Analysts working on analytics projects and works… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... determine purpose of the call and either transacts the business or refer them to the appropriate staff associate.... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... include, but not limited to: + Act as the Contact Center data lead technical resource and...Center data sets that meet functional / non-functional business requirements. + Enable the build, integration, and delivery… more
- CVS Health (Buffalo Grove, IL)
- …personal, convenient and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the ... work of CVS Health colleagues and multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies Support will engage in… more
- USAA (Phoenix, AZ)
- …makes us so special! **The Opportunity** **What you'll do:** We are seeking several dedicated Manager Claims Contact Center - Auto Claims. We offer a ... available for this position. Manages a team of Claims Contact Center representatives who serve as the...Develops employees through regular coaching and feedback to deliver business results. + Facilitates and guides employees through continuous… more
- Rush University Medical Center (Chicago, IL)
- …benefits learn more at our Rush benefits page . **Summary:** The RMG Access Center Manager will operationalize the access, growth, and customer service strategy ... for patients and families, utilizing a centralized contact center approach. This role oversees the...customer service while achieving key performance metrics. The Access Center Manager will exemplify the Rush mission,… more
- BECU (WA)
- …regarding BECU Benefits can be found here . **IMPACT YOU'LL MAKE** : The Sr. Manager , Contact Center Specialty Channels, is responsible for setting a clear ... to our members and the communities we serve. Our business is guided by our people helping people philosophy...vision and fostering collaborative partnerships across the Contact Center , with leaders in other departments,… more
- Wells Fargo (Dallas, TX)
- **About this role:** Wells Fargo is seeking a Contact Center Sales Associate Manager (SAFE) to support the Consumer Direct Team in Consumer Lending as a part ... of Home Lending. This role will supervise a Contact Center Sales team of experienced sales...Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . **In this role, you… more
- USAA (San Antonio, TX)
- …**The Opportunity** **The Opportunity** As a dedicated Manager of Bank Sales and Service Contact Center you will be leading a team of contact center ... upheld. Responsible for the day-to-day operations and performance of a Bank Sales and Service Contact Center team within a fast-paced contact center … more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager , Procurement, Contact Center & Agency Management role is ... driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other...market nuances as needed to drive outcomes for the business ** + Understand and capture business plans… more
- Central Maine Medical Center (Lewiston, ME)
- …community and for each other every day. Central Maine Healthcare is looking for a Practice Manager to join the Manchester, ME Care Center team! This is a Full ... Haves; + Greet people with a smile, friendly eye contact and say hello + Take people where they...approach. + Works with other key individuals, including the Manager Provider in identifying, developing, implementing and monitoring initiatives… more
- American Airlines (Dallas, TX)
- …**Why you'll love this job** * This team member is a part of the Contact Center Planning, Analysis & Operations team within the Customer Experience and ... scalability. * Optimize planning functions for over 6,000 global contact center travel professionals in relation to...the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team… more
- AutoZone, Inc. (Memphis, TN)
- …development, implementation, and support of AutoZone's existing and new voice and contact center solutions, specifically WebexCCE, Webex Calling, Cisco VOIP ... solutions and MS Teams. Ability to work closely with business partners to ensure that new capabilities meet the...Knowledge of Information Technology, solution planning, Cisco VOIP solutions, Contact Center Technologies - Webex Contact… more
- Elevance Health (Woburn, MA)
- …automation, chatbot installations, AI powered knowledge management, and other contact center technology - in an operational business . Please be advised that ... Carelon's Contact Center Strategy Organization is seeking a Project Manager Sr. Reporting directly to the VP of Strategic Initiatives, this role will manage… more
- UCLA Health (Los Angeles, CA)
- …Develop measurement tools to achieve superior service experience + Ensure the Contact Center is a people first business unit + Accountable for managing and ... You will provide tactical execution and leadership for our Member and Provider Contact Center , ensuring new and existing members and providers receive… more
- Charles Schwab (Austin, TX)
- … role is a key member of Schwab's Service portfolio supporting the firm's Contact Center technology solutions. The candidate in this role will drive large, ... **Preferred Qualifications** + Scaled agile methodology experience strongly preferred + Contact center technology experience (phone/IVR, chat, SMS) +… more
- Veterans Affairs, Veterans Health Administration (Madison, WI)
- …and leadership for all local, VISN 12 and National initiatives that involve Clinical Contact Center (CCC) Triage ensuring VISN 12 CCC Triage remains a leader ... and creating innovative process improvement initiatives. The Assistant Nurse Manager (ANM) is a Registered Nurse who is directly...in the nation for Clinical Contact Center services and quality Veteran Care.… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** VICC Regional **Job Summary:** JOB SUMMARY The Manager Clinic Operations is a leadership role with comprehensive operational… more
- State of Colorado (Denver, CO)
- Program Manager , Colorado Small Business Development Center Network Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4742248) Apply ... Program Manager , Colorado Small Business Development Center Network Salary $65,000.00 -...Exempt; position is not eligible for overtime compensation. Department Contact Information ###@state.co.us Type of Announcement This announcement is… more
- State of Colorado (Denver, CO)
- Technology Program Manager , Small Business Development Center (SBDC) Network Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4716865) ... Apply Technology Program Manager , Small Business Development Center ...Exempt; position is not eligible for overtime compensation. Department Contact Information ###@state.co.us Type of Announcement This announcement is… more