- Resolution Technologies, Inc. (Plano, TX)
- …, WFM, ACD) Required Skills and Qualifications 5+ years of WFM and Contact Center knowledge and experience required, preferably with ACD/Omnichannel Strong ... Integration Product Manager ( CCaaS , WFM, ACD) Career Opportunity...functionality decisions and initiatives Demonstrated success defining and launching contact center processes Excellent communication and interpersonal… more
- HCA Healthcare (Nashville, TN)
- …eligible. **Introduction** Do you want to join an organization that invests in you as a Manager CCaaS Contact Center ? At Parallon, you come first. HCA ... and you have the opportunity to make a difference. We are looking for a dedicated Manager IT Contact Center like you to be a part of our team. **Job Summary… more
- Zoom (Columbus, OH)
- …creation experience + Have SaaS Business & Sales experience + Have deep Contact Center software industry product knowledge + Understand business telephony & ... CX Channel Account Manager , ANZ What you can expect We are... with a deep specialized experience in Customer Experience ( CCaaS ). You will have experience in CX channel and... Contact Center (Cloud & Premises PBX) +… more
- Carnival Cruise Line (Miami, FL)
- …operations of enterprise-class SaaS/ CCaaS solutions used by the Contact Center . Supports cross-departmental collaboration and internal communications with ... + Design - Accountable IT team member for cloud contact center ( CCaaS ) architecture and...+ CISCO KSAs is a plus + Cisco Call Manager 12.0 and up + Cisco Collaboration + Cisco… more
- JPMorgan Chase (Wilmington, DE)
- …were made for this. As a Senior Manager of Software Engineering - Contact Center Technology at JPMorgan Chase within the Consumer and Community Banking, ... Java, micro services, Terraforms, Python, and AWS + Experience in Cloud based contact center ( CCaaS ) implementation such as AWS Connect or Genesys Cloud Cx… more
- Banco Popular Puerto Rico (San Juan, PR)
- …units and customers to design, solution and build towards the north star contact center experience. Must be resourceful, data-driven, highly motivated, possess ... Company: Popular Workplace Type: Hybrid IVR | Sr Product Manager AtPopular,we offer a wide variety of services and...positively impacting those metrics. + Gain in-depth knowledge of contact center workflows, identify opportunities to improve… more
- Netflix (Los Gatos, CA)
- …that blends in-house and vendor solutions. Our areas of responsibility include our contact center , CRM, CMS, member management system, and other operations ... in how Netflix does Customer Service. We are looking to add an Engineering Manager to help lead the Customer Service Engineering team and to grow it through… more
- Aveanna (Atlanta, GA)
- …Voice Communication Systems:Manage and maintain the organization's voice communication systems, including Contact Center Solutions ( CCaaS ) and VoIP (Voice ... Network, Voice and Collaboration Manager - Remote ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: OT Salary:… more
