• Mid -Level Service Desk

    CGI Technologies and Solutions, Inc. (Washington, DC)
    ** Mid -Level Service Desk Support (TS SCI Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District ... . **Position Description:** CGI Federal is currently looking for a Service Desk Support candidate with active Top Secret SCI clearance… more
    CGI Technologies and Solutions, Inc. (01/14/25)
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  • Mid Service Desk

    TAD PGS, Inc. (Huntsville, AL)
    We have an outstanding career opportunity for aMid Service Desk Support to join a leading Company located in theHuntsville, AL surrounding area. **US ... ensure a timely resolution. + Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. +… more
    TAD PGS, Inc. (01/23/25)
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  • Technical Operations Center Service

    CACI International (Arlington, VA)
    …Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
    CACI International (01/24/25)
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  • Help Desk Tech - Mid Shifts - TS/SCI…

    General Dynamics Information Technology (Colorado Springs, CO)
    …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help Desk more
    General Dynamics Information Technology (01/24/25)
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  • Help Desk Tech - Mid Shifts - TS/SCI…

    General Dynamics Information Technology (Annapolis Junction, MD)
    …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help Desk more
    General Dynamics Information Technology (01/24/25)
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  • IT Help Desk Engineer ( Mid

    Shuvel Digital (Washington, DC)
    …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
    Shuvel Digital (01/28/25)
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  • Mid -Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (01/14/25)
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  • Help Desk Technician V - Mid Shift…

    General Dynamics Information Technology (Annapolis, MD)
    …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... Assists in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for… more
    General Dynamics Information Technology (01/24/25)
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  • L1 Service Desk Technician

    TEKsystems (Virginia Beach, VA)
    Job Title: + L1 Service Desk Technician Top Skills - Must Haves: + Help desk support + Service desk + Support + Customer service + ... Net+ or Sec+ cert + ~0-6 months of help desk support experience or customer service...will split this into three main shifts: Early morning, Mid , and Evening. Each shift will be 8 hours,… more
    TEKsystems (01/20/25)
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  • Case Management - Service Desk

    Huntington Ingalls Industries (San Antonio, TX)
    …https://vimeo.com/732533072 Job Description HII-Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) that will provide help desk ... Salary Range: $63,773.00 - $86,000.00 Security Clearance: None Level of Experience: Mid This opportunity resides with Global Security (GS), a business group within… more
    Huntington Ingalls Industries (01/14/25)
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  • IT Help Desk Technician

    The Arc Mid-Hudson (Carmel, NY)
    …Hudson Valley region, has a new opportunity on our IT team. The IT Help Desk Technician will provide first-line support to the Agency's IT systems users. This ... includes answering phone calls and monitoring help desk software to respond to new support ...of technology and systems in use at The Arc Mid -Hudson. + Perform routine system administrative tasks; eg, activate/deactivate… more
    The Arc Mid-Hudson (01/18/25)
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  • Service Desk Associate

    City of New York (New York, NY)
    …to fill one (1) Computer Associate (Technical Support ) I, to function as Service Desk Associate, who will: - Promptly respond to end users contacting the ... APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE (TECHNICAL SUPPORT ) CIVIL SERVICE TITLE. The Department of...ITS Service Desk through multiple channels - phone,… more
    City of New York (11/15/24)
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  • Help Desk Technician II ( 100% On-site,…

    LA Care Health Plan (Los Angeles, CA)
    …II staff. This position composes documentation and communication regarding help desk /telephone support operations, and focuses on customer relations, achieving ... Requisition ID: 11877 Salary Range: $55,245.00 (Min.) - $69,045.00 ( Mid .) - $82,867.00 (Max.) Established in 1997, LA Care...an as needed basis in order to fulfill user support responsibilities. Duties Help Desk Coordination: Track… more
    LA Care Health Plan (01/02/25)
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  • Tier 1 Support Desk Analyst (Systems…

    Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
    …Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial systems services assistance for ... $63,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid This opportunity resides with Global Security (GS), a...position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems… more
    Huntington Ingalls Industries (01/23/25)
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  • Service Desk Technician

    City of New York (New York, NY)
    …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT ) title are strongly encouraged to apply. The New...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
    City of New York (11/13/24)
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  • Associate Help Desk Technician - HS…

    Baptist Memorial (Memphis, TN)
    Summary Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve ... basic support issues. Troubleshoot software and hardware issues on laptops,...more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and… more
    Baptist Memorial (12/12/24)
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  • IT Service Desk - TS/SCI/Poly…

    TEKsystems (Colorado Springs, CO)
    … as well as electronically submitted requests. - Provides Polite and customer friendly service support for problem resolution - Attempt to resolve as many ... mid shift on a modified panama shift to support the Defense Intelligence Agency. Candidates must be able...A+, HDI, ITIL Foundation OR Microsoft 365 Skills help desk , customer service , windows 10, TS/SCI, Poly,… more
    TEKsystems (01/30/25)
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  • Help Desk Analyst

    Daisy Brand (Garland, TX)
    …is currently looking for a junior to mid -level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and related ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite … more
    Daisy Brand (01/21/25)
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  • Front Desk Supervisor- Hilton Americas

    Hilton (Houston, TX)
    …from luxurious full\- service hotels and resorts to extended\-stay suites and mid \-priced hotels\. For nearly a century, Hilton has offered business and leisure ... The Hilton Americas\-Houston \(https://www\.hilton\.com/en/hotels/houcvhh\-hilton\-americas\-houston/\) is searching for a Front Desk Supervisor to join their talented Front Office team\!… more
    Hilton (02/01/25)
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  • LXR Front Desk Supervisor - Shore House…

    Hilton (Coronado, CA)
    …from luxurious full\- service hotels and resorts to extended\-stay suites and mid \-priced hotels\. For nearly a century, Hilton has offered business and leisure ... Hotel del Coronado is looking for a **LXR Front Desk Supervisor** to join the Beach Village and Shore...of House Supervisor and ensures consistent quality of customer service is provided to all guest in accordance with… more
    Hilton (01/15/25)
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