- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. Responsibilities Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- R1 RCM (Indianapolis, IN)
- …and workflow orchestration. As our Customer Service Representative , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll ... and expect the unexpected. This is not a casual desk job. A team you can rely on. We...per hour . Individual pay is determined by role, level , location, job-related skills, experience, and relevant education or… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 software ... the change manager and primary point of contact for low/ mid - level complexity projects, lead the process of...diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general… more
- AeroVironment (Lawrence, KS)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... Cyber Security Analyst II is a crucial junior to mid - level contributor that is required to operate...policies, procedures, and requirement are met Tier 2 Cyber help desk duties, including handling issue escalation… more
- MUFG (New York, NY)
- …process staff expenses and vendor invoices by working with Finance and Account Payable Help to arrange & facilitate mid -large sized meetings in person / remote ... Summary: Join a leading financial services firm as an entry- level Business Support Analyst in our front office Sales...and Treasury staffs onboarding by collaborating IT and facilities ( desk set up, Bloomberg terminal, market data access, shared… more
- Hilton (Washington, DC)
- …and the only luxury hotel in DC with 100% of its meeting space above street level . The ideal candidate will be a proven leader with the ability to drive the business ... Supervisor , you would be responsible for directing and administering Front Desk operations in the hotel's continuing effort to deliver outstanding guest service… more
- TekSynap (Ashburn, VA)
- …benefits, and termination of employment. Job Locations US-VA-Ashburn | US-VA-Springfield ID 2025-8244 Category Technical Support/ Help Desk Type Regular Full-Time ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap… more
- Actalent (Independence, OH)
- …1 Entry Level (0-3 Years exp) 1 Mid Level (4-10 years) 1 Senior ...you will spend 90% of your time at a desk and 10% on the floor. Job Type & ... global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access… more
- Serco (Chesapeake, VA)
- …Ships, Serco has a great opportunity for you! Serco is hiring a Mechanical Assembler ( Mid - Level ) to be part of a dynamic team supporting our US. Navy ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Insight Global (San Leandro, CA)
- …team member handling technical lead responsibilities. Role Overview We are looking for a mid -to-senior level Help Desk Specialist with strong ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ208908 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- General Dynamics Information Technology (Washington, DC)
- …**Scope:** Supervises a small to mid -sized team focused on unclassified help desk operations. The role involves managing a moderately complex technical ... **Req ID:** RQ210990 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk… more
- University of Michigan (Ann Arbor, MI)
- Customer Help Desk Tech Inter **Early Site Maintenance** We are performing updates and maintenance to our applicant experience. As a result, the site will be ... + Participates in project and committee work under minimal supervision. + Represents PBS Help Desk at meetings, shares information learned at meetings with team… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk / Help Desk Job Description + Mid Level : Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk ... for customers systems. + Experience with 1st and/or 2nd level enterprise support in a O365 / Windows environment...Mac OS Bachelor's or Associates degree in Information Skills Help desk , Windows 10, Active directory, remedy,… more
- Daisy Brand (Casa Grande, AZ)
- …support specialists Description Daisy Brand is currently looking for a junior to mid - level (Field) Service Desk Technician. Primarily, the candidate will ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support… more
- Lake Sunapee VNA (New London, NH)
- …of our culture and everything we do. These values are personified by the Front Desk Assistant of Lake Sunapee Region VNA & Hospice. The Front Desk Assistant ... and other technology. Their exceptional customer service and organizational skills help standardize these communications to both internal and external customers… more
- TEKsystems (New Haven, CT)
- …Project supporting backlog for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone ... and work well with others. They use HP service desk but any prior experience with ticketing system will...14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
